HonestHealth, Inc

Quality Specialist

• Identify and remove patient barriers to accessing and receiving care
• Conduct patient outreach calls to understand root causes of barriers to medication non-adherence and offer solutions
• Connect patients with important care and services to close critical gaps in care
• Perform medical record reviews to find evidence of clinical gap in care closure
• Prepare and submit gap in care closure details to the payor and joint venture partners
• Support the development of initiatives to support patient care and gap in care closure

Quality Outreach Specialist

Executive Assistant

• Maintain a high level of responsiveness and accessibility in a fully remote environment, promptly addressing emails, calls, and messages from leaders and stakeholders, and ensuring timely follow-up on all requests.
• Coordinate and manage complex executive calendars, including meetings, conference calls, web presentations, and long-range scheduling, while resolving conflicts and projecting schedules at least 3 months in advance.
• Coordinate and manage executive travel arrangements in alignment with Honest’s travel and expense policies.
• Manage executive expenses in compliance with Honest’s expense and reimbursement policies.
• Facilitate clear, concise, and productive internal and external communication, ensuring priorities and “asks” are well-defined and appropriate stakeholders are engaged.
• Gather and distribute meeting materials (e.g., agendas, dashboards, data points, and updates) to leaders at least 48 hours in advance of meetings and discussions.
• Support administrative and operational projects affecting the team, department, and broader organization as needed.
• Compile information from various sources to create first drafts of presentations and documents for internal and external use, ensuring alignment with Honest’s brand standards.
• Manage internal and external deliverables for supported executives by tracking deadlines, following up with stakeholders, and ensuring commitments are completed on time.
• Plan and execute company-wide events (e.g., Senior Leadership Team Summit) and team meetings or offsites, including logistics coordination, travel, meeting space, catering, and thoughtful team-building activities, while maintaining strong attention to cost-effectiveness and attendee experience.
• Maintain leaders’ internal and external Microsoft contacts.
• Support recruiting and onboarding efforts by coordinating candidate scheduling and travel, and assisting with new colleague onboarding activities as needed.
• Collaborate across the Executive Assistant team to provide backup support and contribute to broader organizational initiatives and priorities as needed.
• Support centralized operational and office management responsibilities across Honest in a remote environment, including managing electronic mail distribution, coordinating shipments (e.g., FedEx), ordering supplies, and routing materials efficiently.
• Available for travel 1-2 times per year, as needed
• Perform other related duties and responsibilities as assigned.

Financial Planning and Analysis

• Lead the development and execution of the company’s enterprise financial strategy, aligning long-range planning with organizational goals and growth priorities.
• Own the company’s long-range financial model, including scenario planning to inform capital allocation, growth investments, and strategic tradeoffs.
• Partner with the CFO and executive leadership team to translate strategy into measurable financial outcomes.
• Establish and lead the enterprise performance management framework, including KPIs, reporting, and operating rhythms.
• Provide insight into business performance, identifying risks and opportunities across markets, service lines, and contracts.
• Serve as a thought partner to the CFO and senior leadership team on key business decisions, including growth initiatives, market expansion, and partnerships.
• Support capital planning efforts, including investor materials, Board reporting, and financial narrative development.
• Build and lead a high-performing finance team across FP&A and field finance.

VP, Finance

Auditor

• Audit third-party vendor coding and CDI outputs to ensure accuracy, compliance, and adherence to contracted performance standards
• Audit internal CDI Specialist I and II work, including chart reviews, queries, and reconciliation activities
• Identify coding inaccuracies, unsupported diagnoses, missed HCC opportunities, and documentation gaps
• Deliver audit findings, trend analysis, and corrective action recommendations to CDI leadership and vendor partners
• Track and report audit performance metrics to support continuous quality improvement initiatives.
• Review completed encounters in the post-visit, pre-billing window to validate documentation completeness and coding accuracy
• Review and audit Pre-visit plan coding and CDI
• Evaluate alignment between medical record documentation and draft claims, ensuring proper HCC capture
• Assess each diagnosis for appropriate ICD-10-CM specificity and MEAT criteria compliance
• Prioritize high-impact conditions and risk-adjustable diagnoses for intervention and resolution
• Ensure compliant query practices aligned with AHIMA and ACDIS standards
• Review query quality, provider responses, and documentation updates to confirm clinical support for diagnoses
• Validate final alignment between documentation and submitted claims, resolving discrepancies in partnership with coding and billing teams
• Translate audit findings into targeted provider and team education on documentation, coding specificity, and risk adjustment compliance
• Partner with CDI, coding, and leadership teams to improve workflows, policies, and audit readiness
• Serve as a subject matter expert and resource on risk adjustment, CDI best practices, and audit standards
• Support the evolution of CDI and audit processes as automation, EMR integrations, and vendor models mature
• Identify opportunities to expand audit scope (e.g., documentation patterns, provider performance trends, process inefficiencies)
• Contribute to the development of scalable audit frameworks and quality assurance methodologies
• Deliver real-time and aggregate coding and documentation feedback to providers and their clinical support teams
• Design and facilitate education sessions on ICD-10-CM specificity, chronic condition documentation, HCC coding, and risk adjustment compliance both virtually and, on occasion, in person
• Perform other related responsibilities as assigned

Senior Risk Adjustment Auditor

Vice President

• Act as a market strategist for the financial and operational performance of your territories
• Manage multi-million-dollar P&L for the market
• Drive collaboration between partner payers and the Honest network team
• Collaborates with executive leadership to meet company goals
• Serve as a mentor to your management teams
• Ensure clinical teams are adequately focused on the needs of patients
• Collaborate with Finance, Analytics and Operations to drive performance improvement initiatives
• Develop and nurture relationships with local health plan leadership teams
• Deliver on growth strategy quarter over quarter
• Represent the Honest brand in the community

VP, General Manager

Scrum Master

• Lead and facilitate Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, and retrospectives) to drive alignment, accountability, and consistent delivery of high-quality increments
• Serve as an agile coach and trusted advisor to teams and stakeholders by embedding agile principles, fostering self-organization, and promoting continuous learning
• Identify and remove impediments that impact team delivery
• Collaborate closely with Product Owners to refine and prioritize product backlogs, ensuring work is clearly defined, value-driven, and aligned to business objectives
• Track and report on team performance metrics including velocity and delivery outcomes
• Drive continuous improvement through retrospectives and actionable follow-ups
• Foster a collaborative, high-performing team culture
• Support the adoption and scaling of agile practices across multiple teams and programs, contributing to organizational agile maturity and consistency
• Ensure alignment between technical teams and business stakeholders
• Mentor junior team members
• Perform other related responsibilities as assigned

• Build and lead Honest’s Medicaid service line from the ground up
• Develop Honest Health’s Medicaid strategy and embed it across partnerships and operational infrastructure
• Design and lead the end-to-end Medicaid service line strategy
• Develop actionable, executable plans addressing the distinct needs of dual-eligible and socioeconomically complex populations
• Identify and mitigate program risks associated with Medicaid’s patient population through innovative program design
• Translate Medicaid expertise into scalable, market-ready offerings
• Represent Honest Health in negotiations with state agencies, health systems, and Medicaid program administrators
• Navigate regulatory, reimbursement, and policy nuances unique to Medicaid landscapes
• Build and sustain relationships with Medicaid stakeholders to position Honest Health as a credible partner
• Serve as the organizational voice on Medicaid advocacy
• Partner with the Business Development team for Medicaid-related pitches
• Collaborate with field General Managers and Market Chief Medical Officers to ensure alignment of Medicaid program strategies
• Advise executive leadership on Medicaid risk, opportunity, and competitive positioning in target markets.

SVP, Medicaid Services

Manager

• The Physician Practice Partner (PPP) will be a relationship builder, facilitator, and change agent supporting the partnership between Honest Health and our partner practices.
• Your focus will be on helping practices improve their performance in value-based care, aligning with Honest’s quadruple aim of improving quality, reducing costs, enhancing patient satisfaction, and promoting the wellbeing of physicians and care teams.
• You’ll work directly with physicians and practice managers, fostering relationships and offering best-practice guidance to achieve high performance in these areas by utilizing Honest programs.
• You will travel up to 50% of the time, frequently visiting assigned practices in person.
• You’ll provide scorecards showing performance opportunities, assist practices in understanding their data, and offer guidance on how to meet key performance metrics related to clinical guidelines, operational processes, and financial outcomes under value-based care.

Population Health Manager

Business Development Rep

• Develop and execute the business development strategy aligned with company goals, including market analysis, target client identification, and competitive positioning.
• Identify new business opportunities in existing and emerging markets.
• Drive strategic partnerships, joint ventures, and alliances to fuel company growth and expansion.
• Establish and meet revenue and growth targets, consistently achieving company growth goals.
• Develop and manage the full sales cycle, from lead generation to deal closure.
• Expand existing provider partnerships to increase membership growth.
• Represent the company at industry events, conferences, and client meetings to build visibility and strengthen market positioning.
• Lead negotiations and structure complex deals, ensuring favorable terms for the company while maintaining strong client relationships.
• Collaborate with legal and finance teams to finalize contracts and agreements.
• Run due diligence processes for M&A, partnerships, etc.
• Identify and lead business development efforts in new geographies.
• Identify novel opportunities to expand within existing geographies, through crafting creative partnerships with providers and community organizations.
• Utilize market intelligence to inform expansion strategy and tactics to drive growth.
• Partner with Strategy team members to design appealing products for potential partners.
• Effectively collaborate across the organization and leverage internal and external relationships to execute on organizational goals.
• Perform other related responsibilities as needed.

VP, Business Development

Business Intelligence Developer

• Partner closely with and support central operational teams (i.e., Finance, Risk Adjustment, Quality and Care Management) as well as market analytics and leadership teams to transform complex healthcare data into tools and actionable insights.
• Perform in-depth and ad-hoc analyses that drive operational efficiencies and strategic decision-making.
• Collaborate across key business teams including Finance, IT, and Clinical Operations.
• Prepare partner-facing presentations, leveraging analytics tools and market-specific knowledge to translate data into actionable insights.
• Story-tell with data: describing cost of care drivers, diagnosing root causes, and prescribing action items for better health outcomes at lower costs.
• Serve as a resource for colleagues and organizational leaders.
• Develop a deep understanding of Honest Health’s data assets and analytics product inventory.
• Serve as the core analytics partner for Medical Expense Management.

Senior Business Intelligence Analyst

Recruitment

• Deliver best-in-class recruiting support across the organization
• Manage the full recruitment lifecycle while serving as a consultant and advisor to hiring managers
• Source, interview, and close top talent while training hiring managers and optimizing recruiting processes
• Track, analyze, and act on recruiting metrics to identify trends and drive continuous improvement
• Build strong relationships with business leaders to understand organizational goals and workforce needs

Talent Acquisition Partner

Actuary

• Serve as a strategic owner of actuarial analyses and lead a team to develop monthly financial forecasts, budgets, and shared savings projections for Provider Organization (PO) partners in ACO REACH, MSSP, and Medicare Advantage
• Collaborate cross-functionally to optimize processes, value clinical models and drive insights through data analysis and modeling, while effectively communicating outcomes to diverse teams
• Work independently to analyze and interpret financial data to address business questions regarding financial projections from month-to-month
• Mentor and lead a small to mid-sized team of high-performing actuaries, fostering professional growth and a collaborative environment
• Lead the development of monthly financial forecasts and yearly budgets for all Provider Organization (PO) partners in at least one major Line-of-Business (ACO REACH, MSSP, Medicare Advantage)
• Assist the actuarial, clinical, finance and strategy teams with data analysis and modeling
• Design actuarial processes to optimize organizational efficiency and to value clinical models
• Create sophisticated presentations in PowerPoint using advanced skill sets to effectively communicate key outcomes and drive decision making
• Stay current with industry trends, regulatory changes, and emerging practices in actuarial science and healthcare finance, applying insights to enhance the organization’s competitive advantage

Senior Manager, Actuarial Services

• As a member of the Analytics Team, the Business Intelligence Analyst will partner closely with and support central operational teams (i.e., Finance, Risk Adjustment, Quality and Care Management) as well as market analytics and leadership teams to transform complex healthcare data into tools and actionable insights.
• Perform in-depth and ad-hoc analyses that drive operational efficiencies and strategic decision-making.
• Collaborate across key business teams including Finance, IT, and Clinical Operations.
• Help prepare partner-facing presentations, leveraging analytics tools and market-specific knowledge to translate data into actionable insights.
• Develop a deep understanding of Honest Health’s data assets and analytics product inventory as it relates to strategic decision-making, problem-solving and generation of actionable insights.
• Serve as the core analytics partner for the assigned primary discipline(s), translating business needs and opportunities into data-informed insights and actionable, decision support tools.
• Execute moderately complex analyses and support the development of standard dashboards, recurring reports, and data tools under the direction of Sr. and Lead Analysts.
• Integrate and analyze data from diverse sources including electronic health records (EHRs), health information exchanges (HIEs), and claims data that are housed in Honest’s enterprise data warehouse (EDW) and/or other population health platforms.
• Leverage expert SQL skills to extract and analyze large, complex data and transform it into informative deliverables, insights, tools, and presentations that clearly communicate trends, risks, and improvement opportunities.
• Identify relationships in data sets, determine key fields, and independently recommend actionable insights.
• Respond to routine and moderately complex ad hoc data requests with accuracy and timeliness, escalating higher-complexity requests when appropriate.
• Document logic, methodology, data definitions, and workflows so outputs can be easily reviewed, audited, and reused by teammates.
• Deliver timely, accurate responses to ad hoc requests and proactively surface root causes, trends and opportunities for optimization.
• Serve as a strategic partner through forming and maintaining strong relationships within the Analytics team, with stakeholders across the business – from individual contributors to executive leadership.
• Utilize strong problem-solving and critical thinking skills to develop and deliver powerful insights through the adoption of new data visualization, advanced business intelligence, and emerging AI-driven tools.
• Act as a bridge between technical and non-technical stakeholders, ensuring clarity and understanding of data and its interpretation to support informed decision-making.
• Exhibit exceptional reliability and follow-through, with the ability to commit to multiple concurrent deadlines and be accountable for updates and on-time delivery.
• Participate in data quality initiatives, assisting with identifying and correcting data issues.
• Perform other related responsibilities as assigned.

Business Intelligence Analyst

Support Engineer

• Manage ticket intake and triage by reviewing, prioritizing, and properly categorizing incidents and service requests within the IT Service Management (ITSM) system to ensure timely and accurate handling.
• Resolve assigned Service Desk tickets by performing advanced troubleshooting, documenting resolution steps, and ensuring issues are addressed within defined service level expectations.
• Escalate unresolved issues appropriately by engaging specialized teams, ensuring proper tracking and follow-through to resolution.
• Collaborate with cross-functional teams by working closely with infrastructure, applications, security, and vendor partners to diagnose and resolve multi-system and high-impact issues.
• Troubleshoot hardware and software issues by diagnosing endpoint, application, and system-related problems and implementing effective solutions to restore normal operations.
• Manage system and application access by provisioning, modifying, and deprovisioning user access within internal systems and partner EHR platforms in accordance with security and compliance requirements.
• Develop and maintain documentation by creating clear and detailed system configurations, knowledge base articles, and Standard Operating Procedures (SOPs) to support operational consistency and knowledge sharing.
• Communicate effectively with stakeholders by providing timely updates, setting expectations, and ensuring end-users and internal teams are informed throughout the issue resolution process.
• Contribute to continuous improvement efforts by identifying recurring issues, participating in root cause analysis, and recommending process or technology enhancements to improve support efficiency.