Homeward

Manager

• Develop deal structures that balance valuation, risk, market conditions, property conditions, and conversion potential.
• Provide expert guidance to sales, transaction teams, and General Managers to address underwriting questions and ensure all deals result in a positive and profitable outcome for both customers and Homeward.
• Use creative problem-solving and sound judgment within buy-box guidelines to resolve challenges and mitigate risks effectively.
• Evaluate property values based on condition, repairs, and market trends to ensure accurate pricing aligned with financing standards.
• Utilize market insights, economic data, and product lifecycle knowledge to drive pricing strategies and profitability.
• Analyze inspection reports to identify necessary structural, mechanical, or cosmetic repairs and renovations.
• Determine repair solutions that balance risk mitigation with customer retention, including negotiating repairs versus credits.
• Approve repair photos and receipts, ensuring compliance with contract terms and standards.
• Partner with finance, sales, customer service, and operations teams to streamline processes and close deals effectively.
• Mentor team members on valuation methods, repair standards, and best practices to improve overall performance.
• Meet Service Level Agreements (SLAs) for property assessments, repairs, and customer service tasks.
• Stay updated on industry trends and regulations to ensure compliance and proactively manage risks.
• Assist with pre-inspection valuations and provide weekend availability as needed to maintain smooth operations.

Deal Structuring Manager

Account Executive

• Manage partnerships with top-performing brokerages, coach and train agents on our products, and drive sales to help ensure fulfillment of expectations for our partnerships
• Take the initiative to learn and understand our products and processes
• Internalize scripting through practice and role-play
• Provide white-glove engagement with agent partners in order to hit productivity metrics
• Work in alignment with the internal executive team to facilitate contract negotiations and drive sales
• Partner with brokerage leadership to drive sales within their offices
• Develop and test the Homeward services implementation process and make iterations based on findings
• Execute cross-functional alignment of goals and execution
• Develop a deep understanding of the competitive landscape for the offering and inform future business opportunities and priorities

Real Estate Sales Representative

Sales

• Lead and manage all stages of the market sales process, from pricing and negotiations to contract management and closing.
• Maintain a strong pipeline by ensuring consistent property sales and providing regular updates on inventory status and performance to management.
• Collaborate with agent partners to develop accurate pricing strategies that attract qualified buyers and drive quick sales.
• Assess showing activity and feedback, identifying any potential condition issues and offering cost-effective, timely solutions.
• Adjust and refine pricing strategies as necessary to secure offers quickly while ensuring both Homeward and our clients maximize returns.
• Review, negotiate, and manage incoming offers and terms to ensure favorable outcomes for both Homeward and our clients.
• Partner closely with closing coordinators to ensure timely, smooth closings with minimal issues.
• Develop strong, collaborative relationships with our agent partners, aligning on listing strategies and providing coaching when needed to achieve mutually beneficial outcomes.
• Work cross-functionally with internal teams (General Managers, Repairs, Transaction Coordinators) to streamline processes and ensure alignment throughout the disposition lifecycle.
• Flag potential issues with properties at risk of missing target timelines or pricing, and work with General Managers to develop and execute targeted strategies for resolution.

Deal Structuring Manager

Real Estate Sales Representative

Market Sales Agent