Homeward

Engineering Manager

• Lead a team of 3-4 software engineers in the consistent, timely delivery of quality features and products
• Validate that shipped work actually works for customers and operators
• Foster a build, test, learn culture by shipping practical MVPs and iterating on feedback
• Cultivate collaboration across the stack and minimize serialized hand-offs
• Practice and champion strong engineering methods and practices
• Set team norms for AI-assisted development using Claude and Copilot
• Help the team judge where AI tools genuinely help while maintaining quality
• Adapt team processes as AI-assisted development changes work velocity and use metrics to guide decisions
• Coach team members as they develop greater skills and responsibilities
• Work with product managers to understand requirements, prioritize backlogs, and set timelines
• Own business metrics alongside product managers and cross-functional business partners

Manager

• Manage and oversee a large portfolio of homes held in inventory with full P&L ownership
• Make reactive and proactive decisions to drive profitability and mitigate inventory losses
• Own inventory from acquisition approval through final sale across multiple products, regions, and partner relationships
• Serve as final decision maker on purchase offers and balance inventory risk with revenue and sell-through goals
• Develop and apply Homeward’s inventory management playbook to address at-risk files
• Adjust listing strategies to improve performance and reduce days on market
• Approve renovation, repair, and maintenance spending based on ROI expectations
• Ensure homes meet listing quality standards before going to market
• Make pricing and valuation decisions with internal teams
• Drive conversion through acquisition strategy aligned with business and revenue goals
• Monitor portfolio risk and intervene with strategic plans when necessary
• Use financial outcomes and market feedback to inform decisions
• Collaborate with Sales, Deal Structuring, Finance, and Operations
• Coach and guide operations partners
• Ensure execution across acquisition, make-ready, listing, contract, and final sale stages
• Report directly to the Senior Director of Financial Operations

General Manager

Marketing

• Partner with the executive team to translate business priorities into a clear marketing strategy
• Drive demand generation and integrated marketing efforts across the company
• Execute marketing strategy, define KPIs, and report results to the executive team
• Establish a trusted presence across organic and paid social media, brokerage networks, industry events, and other agent channels
• Build and manage a content engine across editorial, video, and visual formats
• Develop thought leadership, testimonials, social proof, and educational webinars
• Experiment with growth marketing strategies, including agent ambassador programs and targeted paid campaigns
• Leverage employees, contractors, and tools to build a small, effective growth marketing team
• Hire an experienced marketing team
• Balance strategic direction with hands-on execution
• Drive initiatives independently from concept through execution
• Use customer insights, data, and business judgment to iterate and improve results
• Build cross-functional partnerships with executive leadership, Sales, and Product Management

Principal Integrated Marketer

Backend Engineer

• Develop, design, debug, and modify components of software applications and tools in agile environment
• Write automated unit and integration tests as appropriate to support our continuous integration pipelines
• Participate in code reviews to assess overall code quality and flexibility
• Have a good understanding of Software Development Lifecycle and methodologies, specifically scrum and/or Kanban
• Prototype creative solutions quickly by developing minimum viable products and work with seniors and peers in crafting and implementing the technical vision
• Communicate and work effectively with distributed cross functional teams
• Resolve problems and roadblocks as they occur with peers - follow through on details and drive issues to closure
• Work towards continuous improvement in software and development process within an agile development team
• Participate in user story creation in collaboration with the team
• Leverage AI coding assistants and tools as a natural part of your daily development workflow — using them to accelerate prototyping, code review, debugging, and documentation
• Design, build, and maintain AI-powered product features, including integrations with LLM APIs, retrieval-augmented generation (RAG) pipelines, and AI-driven automation

Senior Software Engineer, Back-end

• Develop deal structures that balance valuation, risk, market conditions, property conditions, and conversion potential.
• Provide expert guidance to sales, transaction teams, and General Managers to address underwriting questions and ensure all deals result in a positive and profitable outcome for both customers and Homeward.
• Use creative problem-solving and sound judgment within buy-box guidelines to resolve challenges and mitigate risks effectively.
• Evaluate property values based on condition, repairs, and market trends to ensure accurate pricing aligned with financing standards.
• Utilize market insights, economic data, and product lifecycle knowledge to drive pricing strategies and profitability.
• Analyze inspection reports to identify necessary structural, mechanical, or cosmetic repairs and renovations.
• Determine repair solutions that balance risk mitigation with customer retention, including negotiating repairs versus credits.
• Approve repair photos and receipts, ensuring compliance with contract terms and standards.
• Partner with finance, sales, customer service, and operations teams to streamline processes and close deals effectively.
• Mentor team members on valuation methods, repair standards, and best practices to improve overall performance.
• Meet Service Level Agreements (SLAs) for property assessments, repairs, and customer service tasks.
• Stay updated on industry trends and regulations to ensure compliance and proactively manage risks.
• Assist with pre-inspection valuations and provide weekend availability as needed to maintain smooth operations.

Deal Structuring Manager

Mortgage Loan Officer

• Accountable for converting leads, driving an increase in share of wallet, consistent and transparent relationships with our agent partners and customers
• Manage a pipeline of homebuyers and agents, ensuring they receive top service and exceptional responsiveness
• Deliver a world class mortgage experience with excellent service
• Quarterback your transaction team to ensure status updates are communicated to internal teams, agent partners and homebuyers in a timely manner, ensuring they are up to date on file status and well equipped to navigate any unique circumstances
• Originate agency conforming, FHA, VA, and jumbo residential mortgage loans
• Quote interest rates, structure and restructure loans
• Collaborate with internal teams to creatively solution for challenging underwriting scenarios

Team Lead

• Manage our network of vendors, including onboarding, performance monitoring, and ongoing relationship development with local and regional contractors.
• Negotiate budgets and pricing tables with vendors to ensure cost-effective solutions without compromising on quality.
• Collaborate cross-functionally with internal teams and stakeholders to ensure homes are market-ready on time and within budget.
• Address and resolve vendor issues, escalations, or repair delays by partnering with internal & external teams.
• Lead and manage a remote team of Repair Coordinators operating across multiple time zones (U.S., Mexico, India).
• Oversee the repair process lifecycle, including project ordering, vendor coordination, scheduling, budget management, status tracking, and invoice reconciliation.
• Monitor and manage repair pipelines, enforce SOPs, and maintain consistent internal communication.
• Monitor Repair Coordinator teams’ KPIs and drive performance management and coaching (when necessary)
• Participate in hiring and onboarding of new Repair Coordinators
• Deliver regular reporting on project timelines, costs, and challenges, providing insights to inform strategic decisions.
• Manage the collection and coordination of insurance documentation and claims requests with our insurance provider
• Support ad-hoc repair and maintenance projects as needed.

Repairs Team Lead

Product Designer

• Collaborate closely with Product Managers and Engineers to design thoughtful, intuitive product experiences.
• Make a big impact on a small team building Homeward’s digital product experience.
• Manage feature roll-outs end-to-end. Conduct research interviews and create wireframes and mockups for engineering then help test, release, and continually improve the final experience.
• Support re-building our design system that includes fonts, colors, and components, to ensure a consistent user experience across our apps
• Seek feedback and coordinated launch efforts with every segment of the organization from Sales to Operations to Finance
• Analyze what competitors are doing in the space to differentiate and distinguish our experience.