Hoffman & Hoffman, Inc.

Manager

• Lead and manage the day-to-day operations of the local Technical Services Team.
• Coach and mentor local HVAC Service Technicians.
• Work with service coordinator to determine most efficient work assignments.
• Constant interaction with customers, coordinators, technicians, etc.
• Audit and approve timesheets and other supporting documentation for all direct reports.
• Manage job profitability review of team’s performance.

Area Manager

Account Executive

• Present in-person proposals at Customers’ facility
• Perform sales presentations, as outlined in company selling process, using approved company presentation materials and methods
• Educate potential customers on value
• Refine communication skills and improve customer satisfaction processes
• Keep appointments with customers as scheduled
• Participate in training as requested and needed
• Must demonstrate learning-retention and field-level application of knowledge and skills attained from all trainings provided
• Transfer all required information / communications after the call based on company process standards, this includes all pictures of the job and all necessary notes, drawings etc., to adequately communicate the job to the operations department in order for them to make the perfect installation;
• Completing required sales reporting;
• Being available to answer questions that may arise; and returning to completed jobs for quality checks, plant referral seeds
• Stay in contact with the office and work from the office when not in the field
• Follow company procedures for generating referrals
• Participate in sales meeting
• Represent the company in a professional manner consistent with the company’s integrity and customer-care standards
• Other duties as assigned

Service Sales Representative

Sales Engineer

• Manage and grow our building automation service customer base
• Drive new sales for HBT in a professional manner consistent with HBT’s integrity and core values
• Develop, collaborate, and implement strategic account plans
• Identify opportunities to address customer needs with HBT solutions & services
• Present in-person proposals at the customer’s facility
• Conduct monthly or quarterly account management meetings with customers

Service Sales Engineer

• Present in-person proposals at Customers’ facility
• Perform sales presentations, as outlined in company selling process, using approved company presentation materials and methods
• Educate potential customers on value
• Refine communication skills and improve customer satisfaction processes
• Keep appointments with customers as scheduled
• Participate in training as requested and needed
• Must demonstrate learning-retention and field-level application of knowledge and skills attained from all trainings provided
• Transfer all required information / communications after the call based on company process standards, this includes all pictures of the job and all necessary notes, drawings etc., to adequately communicate the job to the operations department in order for them to make the perfect installation; completing required sales reporting; being available to answer questions that may arise; and returning to completed jobs for quality checks, plant referral seeds
• Stay in contact with the office and work from the office when not in the field
• Follow company procedures for generating referrals
• Participate in sales meeting
• Represent the company in a professional manner consistent with the company’s integrity and customer-care standards
• Other duties as assigned

Project Manager

• Maintain project documentation, including compliance records, schedules, daily reports, labor reporting, change orders, and quality control
• Conduct regular visits to remote sites
• Monitor subcontractor and mechanical installation progress, providing reports to management
• Develop change orders based on bidding and sales processes, ensuring alignment with company policies
• Participate in and facilitate project procurement, material transmittals, and logistics with internal teams and subcontractors
• Attend and record minutes of project meetings, delivering updates to the management team
• Track project schedules and ensure project milestones and personnel needs are met
• Support the site technical lead(s) in resolving project snags and meeting personnel requirements
• Analyze data, trends, and reports for continuous project improvement

Area Manager

Service Sales Representative

Service Sales Engineer

Service Sales Representative

Assistant Project Manager