Solutions Consultant
HockeyStack
full-time
Posted on:
Location Type: Remote
Location: California • New York • United States
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Salary
💰 $150,000 - $190,000 per year
About the role
- Build deep, ongoing relationships with customers to understand their evolving business challenges, goals, and GTM strategies.
- Translate customer problems into clearly scoped internal projects, partnering with Product, Engineering, and Data teams to drive solutions.
- Act as the customer's strategic advocate internally — ensuring their needs shape our roadmap and priorities.
- Develop and present recommendations to customer stakeholders, framing insights in terms of business outcomes and value realization.
- Identify opportunities to expand customer usage and deepen platform adoption based on their evolving needs.
- Collaborate with Account Management and Data teams to ensure continuity from launch through long-term engagement.
- Bring a consulting mindset to ambiguous problems — structure the question, gather the right inputs, and deliver a clear recommendation.
Requirements
- 5+ years of experience with 2+ years in management consulting, client advisory, or a strategic customer-facing role.
- Strong business acumen with the ability to understand complex GTM motions and connect customer challenges to strategic solutions.
- Excellent stakeholder management — you're comfortable presenting to senior leaders and navigating complex organizations.
- Highly analytical — you're comfortable digging into data, identifying patterns, and using quantitative insights to structure ambiguous problems, scope projects, and communicate clear recommendations.
- Familiarity with B2B SaaS, marketing, sales operations, or revenue analytics is a strong plus.
- Ownership-first mindset — you take initiative, move fast, and figure things out.
- You thrive in early-stage, high-urgency environments where speed and impact matter.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship buildingstakeholder managementanalytical skillsconsulting mindsetinitiativeproblem-solvingcommunicationpresentation skillsorganizational skillsstrategic advocacy