Hiscox

Machine Learning Engineer

• Contribute to the design and evolution of our Data Science platform
• Define best practices, tooling, and the ML Engineering function
• Automate the end-to-end data science lifecycle
• Collaborate on all aspects of the data science and deployment lifecycle
• Write high quality python code for model development, deployment, and maintainability
• Contribute to data science modeling and project workflows, selecting modeling approaches and deployment strategies

Strategy

• Translating strategic goals into a coherent, prioritised and sequenced Transformation Roadmap
• Conducting horizon scanning and monitoring industry developments
• Engagement through compelling transformation messaging
• Supporting governance forums with updates and structured oversight
• Managing transformation funding and tracking benefit realisation

Transformation Strategy Manager

Claims Specialist

• Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims
• Demonstrates proficient knowledge regarding coverage triggers and time on risk allocation
• Draft and Review coverage analyses
• Manage/Partner with local defense counsel while monitoring litigation
• Drives litigation best practices to manage deployment and utilization of defense counsel
• Continually assess exposures and adequacy of claim reserves
• Accurately document claim files with all relevant correspondence, documentation, and file notes
• Demonstrates proficient knowledge of ACV vs RCV property damage assessments
• Attend mediations and/or settlement conferences where appropriate
• Identifies suspected fraudulent claims and tracks with special investigations unit
• Actively participate in the Claims/UW/Actuarial feedback loop
• Keep senior claims management adequately and appropriately informed of key issues
• Liaising directly on daily basis with insureds and brokers

Complex Claims Specialist – General Liability

• Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claim
• Demonstrates proficient knowledge regarding coverage triggers and time on risk allocation
• Draft and Review coverage analyses
• Manage/Partner with local defense counsel while monitoring litigation
• Drives litigation best practices to manage deployment and utilization of defense counsel
• Continually assess exposures and adequacy of claim reserves
• Demonstrates proficient knowledge regarding theories of liability and State specific negligence standards
• Accurately document claim files with all relevant correspondence, documentation, and file notes
• Demonstrates proficient knowledge of ACV vs RCV property damage assessments
• Attend mediations and/or settlement conferences where appropriate
• Identifies suspected fraudulent claims and tracks with special investigations unit
• Actively participate in the Claims/UW/Actuarial feedback loop
• Keep senior claims management adequately and appropriately informed of key issues
• Liaising directly on daily basis with insureds and brokers

Senior Complex Claims Specialist

Business Intelligence Analyst

• Develops data and analytics that support Distribution at Hiscox across both retail traded and retail digital channels.
• Contribute to the execution of strategic projects and cross-channel initiatives.
• Develop solutions to resolve challenges and propose innovative improvements.
• Support data transformation initiatives.
• Perform data analyses to solve business problems with limited guidance.
• Support and drive components of distribution initiatives and process efficiencies.
• Provide proposals and recommendations aligned with department practices.
• Build and manage data visualization tools that help run the business.
• Present analysis and project results to technical and non-technical audiences.
• Actively participate in team discussions and collaborate across functions.
• Build relationships with internal stakeholders to gain broader business knowledge.
• Support training and skill development initiatives within the distribution team.

Business Insights Analyst

Product Manager

• Develop and execute the product roadmap, ensuring alignment with the value stream OKRs.
• Conduct workshops and analysis activities to design and define appropriate delivery iterations – gather requirements, assess value, ensure work is prioritised and focused on delivering maximum value for our colleagues.
• Write clear and concise user stories, acceptance criteria and product specifications.
• Prioritise and manage the product backlog, ensuring it is maintained and refined.
• Work with the Agile Delivery Lead/s (ADLs) to ensure there is a steady flow of work for the squad/s aligned to the product roadmap.
• Create and own dashboards to track metrics, utilise the data to inform future backlog items that target waste and inefficiency.
• Be the first point of contact for the squad/s to answer any product-related questions, clarify requirements and support the ADL to remove blockers.
• Act as the voice of the customer to ensure everyone understands the business value of the backlog items.
• Working with the ADL to coordinate and participate in all Agile ceremonies for the product – stand-ups, refinement, planning and retrospectives.
• Provide feedback on the product roadmap, resolving risks, issues and blockers raised by the squad/s – escalating to the Product Manager as needed.
• Report on actual vs. expected progress and any knock-on impact to the product roadmap.
• Manage key stakeholder relationships and communicate effectively to keep them informed.
• Monitor and analyse product performance, identifying areas for improvement and making data-driven decisions.
• Coordinate product launches, ensuring effective communication to internal customers and stakeholders.
• Stay up-to-date with industry best practices and trends in product management, technology and user experience.
• Work with the other members of the Technology Services Product Chapter to share knowledge, best practices and develop as a team – as a Product Owner, you will coach and mentor Associate POs to support their career development.
• Actively participate in the wider product management community to aid continuous learning, innovation, best practice and alignment with Hiscox engineering teams.

Product Owner

Operations

• Execute midterm policy changes and ongoing maintenance activities, including endorsements, cancellations, renewals, binding support, and issuance.
• Deliver timely, high-quality communication and resolution of servicing requests while building trusted relationships.
• Identify opportunities to streamline workflows, enhance servicing efficiency, and document processes to support scalable team execution.
• Partner with internal teams to ensure servicing aligns with business needs, compliance standards, and client outcomes.

Policy Operations Specialist

• Define and communicate a clear vision for data ecosystem, setting strategic goals and roadmap that align with business objectives and market opportunities.
• Collaborate with stakeholders (e.g. business, software engineering, architecture, data) to understand requirements, prioritise initiatives, and manage expectations.
• Work with 3rd parties to generate fresh perspectives and also ensure successful delivery partnerships.
• Lead cross-functional teams through ideation, design, development, testing, and deployment of data products, ensuring timely delivery and quality standards.
• Support the Data Engineering Chapter, ensuring technical blockers to good data culture are resolved within the roadmap.
• Ensure compliance with data privacy regulations (such as GDPR), data quality management practice are embedded in ecosystem design.
• Track product performance using key metrics, conduct regular reviews, and implement enhancements based on data-driven insights.
• Produce clear documentation, reports, and presentations for stakeholders, ensuring transparency and alignment throughout the product lifecycle.
• Own, refine, and prioritize the data ecosystem product backlog (features, tasks, improvements) based on business value, technical needs, and stakeholder input as well as encouraging user adoption for new features.
• Establish a value driven FinOps framework in collaboration with engineering (who build), finance (who budget) and business (who own the products).

Technical Data Ecosystem Product Manager

Manager

• Own the end-to-end delivery of US benefits, including medical, dental, vision, STD/LTD, FSA dependent care, limited purpose and commuter plans.
• Be involved in managing other benefit arrangements outside the US.
• Own benefit and wellness vendor relationships.
• Partner with internal and external benefit and wellness partners to recommend and evaluate global benefit and wellness program offerings.
• Own internal benefit and wellness related communications.
• Ensure organizational compliance with all relevant government regulations.

Global Benefits & Wellbeing Manager

Program Manager

• Provide overall programme leadership, setting direction, priorities and managing resources across all stages of the technology transformation lifecycle
• Engage, influence and collaborate with executive committee members and senior stakeholders
• Drive innovation and technical excellence across the programme
• Manage the delivery pillar budget of $30m+, monitor financial performance
• Champion a culture of delivery excellence, ensuring milestones, quality standards and desired outcomes are consistently achieved
• Build and lead an effective delivery team made up of technical specialists and delivery professionals
• Identify risks and proactively manage issues, adapting plans as needed