HireGummy

Customer Success Manager

• Conduct regular check-ins, feedback, and health meetings to strengthen client relationships
• Request testimonials, Google reviews, referrals, and case studies from satisfied clients
• Collaborate with HR to conduct employee feedback sessions and improve placement success
• Track client satisfaction, retention, and expansion metrics; proactively address risks of churn
• Serve as the main point of contact for clients and remote hires, ensuring smooth communication and alignment
• Identify opportunities to upsell or cross-sell additional services or talent engagements
• Drive new business by generating and nurturing leads, scheduling demos, and presenting Hiregummy’s offerings
• Meet defined KPIs for outreach, conversions, and revenue growth
• Build and maintain a pipeline of potential clients and follow up effectively
• Work closely with leadership to align sales strategies with overall business goals
• Partner with internal teams (Sales, Operations, HR) to ensure client needs are met efficiently
• Maintain accurate records in CRM and provide regular performance updates
• Contribute ideas to optimize sales and client success processes

Client Success and Growth Manager

Digital Marketing

• Execute and manage B2B lead generation campaigns across various platforms
• Plan, run, and optimize Meta Ads and Google Ads campaigns
• Manage and maintain leads using Privyr CRM
• Build and enhance LinkedIn branding for the company and key stakeholders
• Oversee social media management, including content planning and posting
• Optimize website performance, including design, user experience, and content

Digital Marketing Specialist

Civil Engineer

• Assist in the preparation of estimates, quantity take-offs, and budgets
• Review drawings to identify scope, risks, and missing information
• Develop construction programmes using MS Project
• Prepare project documentation and reporting templates
• Track cost inputs including labour, plant, materials, and subcontractors
• Assist with subcontractor sourcing and comparison

Civil Engineer – Project Coordinator

Ecommerce

• Manage and enhance the Shopify store — improving UX, product pages, collection structures, navigation, theme performance, and conversion paths.
• Ensure product content, imagery, SEO metadata, and landing pages are optimized to maximize visibility and sales.
• Maintain and improve the online storefront experience.
• Optimize site content structure for SEO and conversions.
• Collaborate with designers and developers to implement enhancements.
• Develop and execute high-performing email marketing strategies using Klaviyo to drive retention, repeat purchases, and lifecycle engagement.
• Build Klaviyo segments, flows, triggered campaigns, automation and personalization.
• Monitor deliverability, A/B testing, and revenue attribution for email flows.
• Craft compelling promotional and lifecycle email campaigns.
• Manage and optimize paid acquisition campaigns across Google and Facebook/Instagram.
• Plan, launch, monitor and scale performance campaigns.
• Use data to refine audience targeting, creative messaging, and budget allocation.
• Report on ROI and key performance metrics regularly.
• Implement SEO strategies to boost organic search performance and traffic growth.
• Perform keyword research and on-page SEO (meta tags, alt text, internal linking).
• Optimize content and product pages for relevant search visibility.
• Monitor rankings, traffic, and implement technical or content recommendations.
• Manage social platforms to build community, brand engagement and traffic from social channels.
• Plan and schedule social content supporting campaigns, product launches, and promotions.
• Work with creatives to generate social visuals and copy aligned with brand voice.
• Monitor social metrics and optimize posts based on performance.
• Track and report on e-commerce performance using analytics and platform reports.
• Use Shopify analytics, Google Analytics and ad platform insights to measure KPIs.
• Provide actionable insights and recommendations to increase conversion rates and revenue.
• Track email revenue, paid media ROI, organic traffic, and customer behaviour.
• Work closely with external partners, creative teams, and other internal functions to execute high-impact campaigns and align on strategy.

E-commerce, Digital Growth Specialist

• Conduct regular check-ins, feedback, and health meetings to strengthen client relationships.
• Request testimonials, Google reviews, referrals, and case studies from satisfied clients.
• Collaborate with HR to conduct employee feedback sessions and improve placement success.
• Track client satisfaction, retention, and expansion metrics; proactively address risks of churn.
• Serve as the main point of contact for clients and remote hires, ensuring smooth communication and alignment.
• Identify opportunities to upsell or cross-sell additional services or talent engagements.
• Drive new business by generating and nurturing leads, scheduling demos, and presenting Hiregummy’s offerings.
• Meet defined KPIs for outreach, conversions, and revenue growth.
• Build and maintain a pipeline of potential clients and follow-up effectively.
• Work closely with leadership to align sales strategies with overall business goals.
• Partner with internal teams (Sales, Operations, HR) to ensure client needs are met efficiently.
• Maintain accurate records in CRM and provide regular performance updates.
• Contribute ideas to optimize sales and client success processes.

Client Success and Growth Manager

Digital Marketing Specialist

Civil Engineer – Project Coordinator

E-commerce, Digital Growth Specialist

Client Success Manager