HireGummy

Ecommerce

• Manage and enhance the Shopify store — improving UX, product pages, collection structures, navigation, theme performance, and conversion paths.
• Ensure product content, imagery, SEO metadata, and landing pages are optimized to maximize visibility and sales.
• Maintain and improve the online storefront experience.
• Optimize site content structure for SEO and conversions.
• Collaborate with designers and developers to implement enhancements.
• Develop and execute high-performing email marketing strategies using Klaviyo to drive retention, repeat purchases, and lifecycle engagement.
• Build Klaviyo segments, flows, triggered campaigns, automation and personalization.
• Monitor deliverability, A/B testing, and revenue attribution for email flows.
• Craft compelling promotional and lifecycle email campaigns.
• Manage and optimize paid acquisition campaigns across Google and Facebook/Instagram.
• Plan, launch, monitor and scale performance campaigns.
• Use data to refine audience targeting, creative messaging, and budget allocation.
• Report on ROI and key performance metrics regularly.
• Implement SEO strategies to boost organic search performance and traffic growth.
• Perform keyword research and on-page SEO (meta tags, alt text, internal linking).
• Optimize content and product pages for relevant search visibility.
• Monitor rankings, traffic, and implement technical or content recommendations.
• Manage social platforms to build community, brand engagement and traffic from social channels.
• Plan and schedule social content supporting campaigns, product launches, and promotions.
• Work with creatives to generate social visuals and copy aligned with brand voice.
• Monitor social metrics and optimize posts based on performance.
• Track and report on e-commerce performance using analytics and platform reports.
• Use Shopify analytics, Google Analytics and ad platform insights to measure KPIs.
• Provide actionable insights and recommendations to increase conversion rates and revenue.
• Track email revenue, paid media ROI, organic traffic, and customer behaviour.
• Work closely with external partners, creative teams, and other internal functions to execute high-impact campaigns and align on strategy.

E-commerce, Digital Growth Specialist

Customer Success Manager

• Conduct regular check-ins, feedback, and health meetings to strengthen client relationships.
• Request testimonials, Google reviews, referrals, and case studies from satisfied clients.
• Collaborate with HR to conduct employee feedback sessions and improve placement success.
• Track client satisfaction, retention, and expansion metrics; proactively address risks of churn.
• Serve as the main point of contact for clients and remote hires, ensuring smooth communication and alignment.
• Identify opportunities to upsell or cross-sell additional services or talent engagements.
• Drive new business by generating and nurturing leads, scheduling demos, and presenting Hiregummy’s offerings.
• Meet defined KPIs for outreach, conversions, and revenue growth.
• Build and maintain a pipeline of potential clients and follow-up effectively.
• Work closely with leadership to align sales strategies with overall business goals.
• Partner with internal teams (Sales, Operations, HR) to ensure client needs are met efficiently.
• Maintain accurate records in CRM and provide regular performance updates.
• Contribute ideas to optimize sales and client success processes.

Client Success Manager

Operations

• Provide support to the Labour Resource Planner and senior data analyst
• Assist with data entry, reporting, analysis, and administrative tasks
• Communicate directly with employees via web-based messaging systems
• Create and update employee records based on communication and guidance
• Compile daily data sets based on various measurement metrics
• Manually update and reconcile employee records (hundreds daily)
• Support purchase orders and liaise with suppliers
• Post job ads on social media pages and liaise with applicants
• Maintain accuracy and efficiency while handling large volumes of data
• Interact politely, consistently, and firmly with staff members
• Use Excel and numerical skills to support reporting and analysis

Operations Support Officer

Financial Planning and Analysis

• Provide general support to the Accounts Receivable, Accounts Payable, and Finance teams in a busy logistics environment
• Assist with fortnightly payroll processing for 200+ employees
• Create and maintain staff and customer records in accounting systems
• Support AR functions including: Sending customer statements, Payment reminders, Overdue account follow-ups via email
• Process customer payments via credit card
• Log customer claims into registers and compile required supporting documentation
• Enter data into expense registers and profit reports
• Perform reconciliations and cross-checks to ensure data accuracy and validity
• Support the team with a wide range of ad-hoc and ongoing finance tasks
• Use Excel regularly for data entry, checking, and reporting

Finance Support Officer

Customer Support

• Provide general support to the Customer Service and Account Management teams
• Sort, file, and respond to customer support emails
• Check and update customer orders using proprietary software systems
• Lodge queries and claims with freight carriers and follow up for resolution
• Assist with data entry, reporting, and analysis for customers and the team
• Resolve general queries and follow up with customers promptly
• Work with large data sets to provide insights or required information

Customer Service Administrator

Account Executive

• Contact inbound leads generated through paid ads via calls, WhatsApp, and email
• Respond quickly and professionally to new inquiries
• Conduct requirement-gathering calls and ask the right qualifying questions
• Clearly document and convey client requirements to the internal and on-ground teams
• Coordinate next steps such as inspections, assessments, and follow-ups
• Maintain accurate lead notes and updates in the CRM or internal tracking system
• Ensure a smooth handover between sales, operations, and inspection teams
• Follow up consistently to keep leads engaged and moving through the funnel

Inbound Sales Executive

Social Media Manager

• Create engaging content for Facebook, Instagram, TikTok, and YouTube
• Design and publish social media posts for various awareness campaigns
• Manage day-to-day social media accounts and posting schedules
• Develop visually compelling creatives aligned with health & wellness messaging
• Adapt content formats for different platforms (reels, posts, stories, shorts)
• Collaborate with internal teams to maintain brand consistency

Growth Marketing

• Lead the rebranding strategy to enhance the company’s digital identity and brand consistency.
• Manage LinkedIn and email outreach campaigns to generate B2B leads and partnerships.
• Lead enrichment “Lusha” - must have experience with this tool.
• Oversee website optimization — improve design, user experience, and SEO performance.
• Create and schedule social media posts that reflect the company’s voice and engage target audiences.
• Collaborate with management to align marketing goals with business growth objectives.

Growth Marketing Specialist

• You will own website optimisation on WordPress, including performance, structure, and conversion optimisation.
• You will be responsible for building strong organic growth channels including SEO and AI search visibility.
• You will own GoHighLevel automations and funnels, setting up workflows that maximise lead capture, nurturing, follow ups, and appointment booking.
• You will plan and execute LinkedIn outreach at scale using automation tools such as Waalaxy.
• You will run and optimise Facebook and Google Ads with a strong focus on minimising CPC while maintaining lead quality.
• You will support and guide the internal social media manager where needed to ensure content aligns with growth and lead generation goals.
• You will continuously test new growth ideas and channels and turn insights into repeatable systems.