Hewlett Packard Enterprise

EMEA & LATAM Operations Projects Lead

Hewlett Packard Enterprise

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Leads and develops product support or solution portfolio planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
  • Represents services on product or solution portfolio core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.
  • Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.
  • Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.
  • Responsible for revenue and margin contribution for a set of (more than one) solutions or services.
  • Provide leadership in the development, and execution of the business vision - helping customers transform their business and derive measurable business value from their IT investment.
  • Utilizes technical and business skills to lead complex cross- functional activities that have a high impact on the services business.
  • Provides mentoring and guidance to peers and lower level employees.

Requirements

  • Typically 12+ years to demonstrate mastery of Service Business Management.
  • Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking business management role.
  • Knowledge and Skills: High knowledge of IT and services industry.
  • In-depth knowledge of the company\'s organization and policies, services offerings, end to end processes, tools, and routes to market.
  • Unique mastery and recognized authority in area of responsibility.
  • Need solid technical, and state-of- the-art functional, or business knowledge.
  • Highly developed problem solving abilities.
  • Demonstrated ability to lead and inspire teams, develop relationships across organizations and accomplish goals under pressure situations.
  • Strong skills in exercising independent judgment.
  • Ability to correctly design reports and interpret their output.
  • Highly developed project/ program management and change management skills.
  • Solid understanding of business planning methods and business acumen.
  • Excellent presentation skills.
  • Highly developed negotiation/ influencing skills.
  • Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative {+ 7 more}