Henkel

Account Manager

• Deliver annual sales and profit objectives set by the Adhesive Packaging SBU
• Develop strategic plans consistent with Adhesive Packaging SBU business objectives
• Communicate strategic plans to regional teams and ensure their implementation and execution
• Communicate value generated at the local level to the corporate level
• Conduct regular business reviews aligned with customer business objectives and strategies
• Manage the RFP and RFQ process
• Lead selling and value quantification processes
• Coach and support development of field sales and TCS personnel through dotted-line responsibility
• Introduce new technologies and value propositions at the strategic level
• Share responsibility with Technical Service management for allocating resources to meet business objectives
• Coordinate key account visits at Henkel sites
• Manage strategic entertainment and travel and expense activities
• Provide Corporate Account Manager visibility and business reviews for important sites
• Drive Henkel and Key Account Management involvement at the executive level
• Participate in market association meetings to maintain industry reputation
• Own personal skills, knowledge, and performance development

Senior Key Account Manager – Packaging and Labeling

Application Engineer

• Lead customer-facing demonstrations, line trials, start-up support, troubleshooting, and training activities to validate product performance, solve customer challenges, and drive adoption of Henkel technologies.
• Serve as the technical liaison between customers and Product Development, Manufacturing, Supply Chain, Sales, and Marketing.
• Provide technical support to assigned regional customers, including product recommendations, complaint investigations, field issue diagnosis, and analytical problem solving.
• Plan and execute laboratory evaluations and field trials for customer demonstrations, troubleshooting, value quantification, and technology adoption.
• Prepare visit reports, troubleshooting summaries, value quantification analyses, and technical recommendations.
• Communicate findings and conclusions to internal and external stakeholders.
• Develop and deliver customer training programs and technical presentations on laminating adhesives, coatings, application methods, troubleshooting techniques, and industry best practices.
• Provide market-specific expertise through customer interactions, industry engagement, professional societies, and technical associations.
• Complete required site and field safety requirements.
• Develop technical and professional capabilities through ongoing learning, mentoring, and participation in technical communities.

Lead Application Engineer, Flexible Packaging

Manager

• Develop and execute advertising strategies across Amazon Sponsored Ads, Amazon DSP, Google Ads, and social media with retail customers, agencies, and internal stakeholders
• Build, scale, and optimize paid search and programmatic campaigns
• Drive performance metrics including ROAS, CPC, CTR, conversion rate, and monthly sales targets
• Leverage Amazon Marketing Cloud for audience development and full-funnel optimization
• Analyze campaign data and implement recommendations through testing, auditing, and optimization
• Create and deliver Quarterly Business Reviews, performance reports, and actionable recommendations
• Manage complex media budgets across channels and promotional calendars, including Prime Day
• Ensure timely content delivery and implementation
• Collaborate with Account Managers, internal teams, and retail advertising teams
• Serve as the internal and external media expert
• Provide operational support including monthly billing, reporting, and customer service coordination

Senior Retail Media Manager

• Achieve annual sales and profitability targets
• Identify and develop new business opportunities
• Build and manage strong relationships with global and regional key account customers
• Represent the company at industry events