Customer Success Manager
Heidi Health
Customer Success Associate
Heidi Health
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • 🇦🇺 Australia
Visit company websiteJob Level
JuniorMid-Level
About the role
- Support onboarding and implementation.
- Deliver training and resources.
- Drive adoption and share insights.
- Improve systems and scale.
- Master the product.
- Collaborate and communicate.
Requirements
- Healthcare background, with 1+ year in healthcare operations, project management, or digital transformation.
- Strong familiarity with clinician workflows.
- Excellent communicator.
- Customer-obsessed.
- Intuitive and action-oriented.
- Organised and reliable.
- Collaborative teammate.
- Former clinician a bonus.
Benefits
- Flexible hybrid working environment, with 3 days in the office.
- Additional paid day off for your birthday and wellness days
- Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
- A generous personal development budget of $500 per annum
- Learn from some of the best engineers and creatives, joining a diverse team
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
- If you have an impact quickly, the opportunity to fast track your startup career!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communicatorcustomer-obsessedintuitiveaction-orientedorganisedreliablecollaborative teammate
