Hebrew SeniorLife

Translator

• Provide consecutive and/or simultaneous Mandarin-English interpretation during medical appointments, assessments, care planning meetings, and other resident interactions.
• Ensure accurate, complete, and confidential interpretation in accordance with professional standards and HIPAA regulations.
• Promote effective communication between healthcare providers and patients while maintaining impartiality and professionalism.
• Document interpreter services as required.

Interpreter, Mandarin/Cantonese - Per Diem

Patient Care

• Recognize and respond to the needs of the patients and families
• Recognize and communicate changes in the patient’s condition to the appropriate nursing team member
• Adhere to Safe Patient Handling practices, i.e. maintain a no manual lift environment
• Participate in Quality Improvement programs
• Assist patients with all aspects of personal care as indicated in the care plans
• Document pertinent information regarding care delivered in the designated areas of the patient’s electronic medical record
• Report accidents and incidents as they occur
• Report any observed or suspected patient abuse immediately
• Observe and report skin integrity
• Participate in daily report team and care planning meetings as needed
• Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry and urine and stool specimens as directed
• Follow infection control practices
• Attend and participate in ongoing training and educational classes
• Maintain confidentiality and privacy of the patient according to HIPPA regulations
• Communicate effectively with peers, other team members, patients and families
• Facilitate life enrichment activities that encourage patient engagement
• Maintain cleanliness of the patient’s room and common program areas
• Prepare, serve, and clean up after meals and snacks
• Participate in committee meetings
• Other duties as assigned and trained to perform

Patient Care Associate – Weekend Evening Shift

Supervisor

• Supervise the clinical operations of all nursing floors in the absence of the Nurse Manager and/or Director of Nursing.
• Assume administrative responsibilities for the Center in the absence of executive administrative personnel.
• Communicate with patients, families, and other health professionals in a manner that conveys respect, caring, and sensitivity.
• Make clinical rounds to ensure that nursing care is provided appropriately.
• Support nurses in expediting medical intervention in situations involving a change in a patient’s status.
• Ensure that safety and security measures are in place to provide a safe and comfortable environment for patients, visitors, and staff.
• Assess and intervene as necessary in crisis situations, and in immediate clinical and management circumstances.
• Assume responsibility for intervention in family matters requiring immediate attention, and refer appropriately to Nurse Manager/DON and/or Social Service Department for long-term management and follow-up.
• Monitor compliance with established nursing standards, policies, and procedures on all nursing floors.
• Adjust staffing and time scheduling for shifts to meet immediate needs and resolve problems.
• Communicate concerns and issues to Nurse Manager/DON.
• Collaborate with Nurse Managers/DONs in writing annual reviews and implement corrective actions needed.
• Serve as a resource and advisor to staff in areas of counseling and development of personnel.
• Communicate with Nursing Operations Manager and appropriate Nurse Manager/DON on staffing, scheduling, clinical and administrative issues.
• Collaborate with Nurse Manager/DON to assure that all nursing personnel adhere to established standards of practice, policies, and procedures throughout the shifts.
• Establish and maintain collaborative relationships with support staff throughout the facility.
• Monitor appropriate use of supplies and equipment to ensure compliance with budgetary allocations.
• Conduct education programs in collaboration with Professional Development Department.
• Participate in Nursing advisory committees and meetings.
• Prepare and maintain required records and reports.
• Participate in and support Quality Improvement program and initiatives.
• Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.
• Adhere to established departmental policies, procedures and objectives.
• Perform other related duties as required or directed.

Nursing Supervisor

Associate

• Provide support to different schedules, campuses, and assignments to fill in open Culinary Associate positions
• Communicate with patients, families, and staff in a manner that conveys respect, caring and sensitivity
• Provide a high level of customer service with patients and staff
• Work as a member of the team by pro-actively working to meet the patient and department needs
• Develop helpful and trusting relationships with patients, families and staff
• Use creative problem-solving to meet the needs of others
• Maintain confidentiality of patient information
• Deliver a variety of nourishments to the Nursing floors using established pars
• Restock dessert fridges
• Understand and follow nutrition guidelines and Kosher regulations

Culinary Associate

Per Diem

• Perform daily phlebotomy activities of the laboratory accurately and on time.
• Maintain a safe and professional environment.
• Collect specimens according to established procedures.
• Responsible for completing requisitions accurately.
• Demonstrates organizational commitment.
• Maintains required records and documentation.
• Performs basic clerical duties, i.e., filing, faxing, and preparing mail.

Phlebotomy Service Rep I – Per Diem

General

• Responsible for overall Nursing Staffing coordination
• Communicate with Nursing and ancillary staff
• Prepare and process reports each pay period
• Train internal users as needed on use of Scheduling system
• Produce other reports as needed

Nursing Business Office Specialist

Counselor

• Lead a team responsible for the full financial-counseling lifecycle of residents.
• Coach staff into expanded specialist roles.
• Build a shared work queue and daily target board.
• Own the team's KPIs and weekly report to the VP.
• Ensure all admissions agreements and Powers of Attorney are executed at admission.
• Own the ParentCare relationship and manage facility-paid ParentCare investments.
• Build and maintain a team performance dashboard and identify trends in AR aging.

Financial Counseling Supervisor

Financial Planning and Analysis

• Complete and submit MassHealth applications and renewals accurately and timely
• Assist patients, families and guarantors in gathering required financial documentation
• Resolve eligibility issues, denials, and coverage gaps
• Stay current with Massachusetts Medicaid regulations and policy changes
• Track and manage all resident MassHealth renewal dates on a rolling 12-month cycle
• Initiate renewal process upon receipt of MassHealth notices; monitor deadlines and follow up on outstanding documentation
• Verify insurance coverage and benefits across multiple payers in conjunction with admissions
• Collect, review, and organize required financial documents (bank statements, income verification, asset records, social security records, etc.)
• Determine ability to pay privately vs. eligibility for assistance programs
• Ensure accurate payer source assignment and billing readiness
• Educate patients, families and guarantors on coverage options, financial responsibility, and eligibility requirements
• Maintain accurate, complete, and audit-ready financial records
• Support internal and external audits related to billing and eligibility
• Follow up on unpaid claims, resolve discrepancies, and ensure timely payments
• Monitor and track accounts receivable, ensuring all payments are received timely

Senior Patient Financial Services Specialist

Pharmacist

• Prepares medications accurately and in a timely manner
• Delivers medications accurately and promptly to appropriate storage and patient care areas
• Adheres to all policies, procedures, and regulatory requirements
• Communicates effectively and professionally with pharmacy staff and interdisciplinary teams
• Responds to and triages phone calls from hospital staff and vendors
• Utilizes pharmacy information systems, automation, and related technologies to support workflow and accuracy
• Performs additional duties as assigned by the supervising pharmacist