Heartbeat Health

Full-stack Engineer

• Design and evolve critical platform components that support care delivery, data interoperability, and operational automation.
• Develop and refine APIs and service interfaces that enable seamless communication across internal systems and external partners.
• Collaborate with product, clinical, and operations teams to translate real-world needs into technical solutions that deliver measurable value.
• Write high-quality, well-tested code with a focus on maintainability, observability, and long-term system health.
• Influence architectural direction by contributing to design discussions, evaluating new technologies, and guiding system improvements.
• Support a culture of engineering excellence through mentorship, thoughtful code reviews, and a commitment to continuous improvement.

Senior Software Engineer

Manager

• In this role, you will help develop, define, and partner with our teams to launch and scale patient activation and engagement at Heartbeat Health. You’ll identify where and why patients disengage; design and iterate programs and workflows to improve activation; and partner closely with the Clinical, Product, Marketing, Data, and Operations teams to turn insights into action.
• Help build and launch a more programmatic approach to our patient activation and engagement, including working with the team to define scope, goals, and success metrics.
• Analyze patient journey data to identify drivers of low activation and opportunities for improvement.
• Design and help implement activation strategies across workflows, tooling, and patient communications.
• Partner cross-functionally with Clinical, Product, Data, Growth, and Operations teams to influence roadmap decisions and operational changes.
• Help develop scalable programs, playbooks, and processes to improve patient engagement and follow-through.
• Help establish KPIs and reporting to measure activation, conversion, and program effectiveness.
• Serve as the internal subject matter expert on patient engagement and activation best practices.
• Test, iterate, and continuously improve activation and engagement strategies based on data and outcomes.

Patient Engagement Manager

Chief Marketing Officer

• Together with Chief Growth Officer, own the full-funnel demand generation strategy and execution: paid and organic acquisition, content-to-lead programs, account-based marketing, partner co-marketing, lifecycle email nurture, and conversion optimization
• Define and evolve brand architecture and messaging that differentiates Heartbeat in payer/provider/employer markets;
• Collaborate with Chief Growth Officer for conference and event strategy and own “end‑to‑end” conference program management (budgeting, management of conference contracts, logistics, vendor management, booth production, shipping, staffing plans, run‑of‑show, onsite execution);
• Lead capture workflows, qualification criteria, and integration into CRM for any marketing related campaigns
• Ownership of the collateral library: creation, version control, compliance review, and distribution
• Lead media relations, analyst relations, management of external marketing agencies and collaboration with external partners.
• Collect, measure, and report on earned coverage and impact
• Manage applications and submissions for industry awards, nominations, etc.
• Work with Senior Designer to create sales-ready assets (decks, case studies, battle cards)
• Build, mentor, and scale a high-performing team (demand, content, creative, events, comms); manage agency and vendor relationships and the marketing budget.

Director of Marketing

Medical writer

• Develop and maintain a structured research roadmap aligned with organizational clinical priorities
• Organize research initiatives across multiple clinical programs and stakeholders
• Establish standardized processes for study design, data requests, analysis, and publication timelines
• Coordinate cross-functional collaboration with clinical, data, product, and operations teams
• Analyze large clinical and administrative datasets (e.g., EHR, monitoring data, claims when available)
• Conduct outcomes, quality, and utilization analyses using appropriate statistical methods
• Partner with data teams to define data requirements and ensure data quality and integrity
• Translate analyses into clinically meaningful insights and conclusions
• Lead authorship and coordination of abstracts, posters, and manuscripts for CV conferences and journals
• Draft and revise manuscripts in collaboration with clinical leaders and co-authors
• Manage submission processes for conferences and peer-reviewed journals
• Support responses to reviewer comments and revisions
• Support IRB submissions, exemptions, and regulatory documentation as needed
• Ensure research activities comply with ethical, regulatory, and data governance standards
• Maintain documentation for study protocols and approvals
• Serve as a key liaison between clinicians, leadership, and external research collaborators
• Support joint research initiatives with partners, payors, and academic institutions
• Present findings internally and externally as needed

Clinical Research Writer

Recruitment

• Lead key client relationships and drive the overall success and satisfaction of Heartbeat’s partners
• Serve as a strategic advisor and escalation point across onboarding, retention, solutioning, and client experience
• Ensure customers achieve measurable outcomes and long-term value from Heartbeat’s offerings
• Collaborate cross-functionally with Product, Operations, Clinical, and Engineering teams to translate client goals into scalable solutions
• Mentor team members and shape processes that enable growth and excellence across the Client Success function

Senior Software Engineer

Patient Engagement Manager

Director of Marketing

Clinical Research Writer

HR & Recruiting Associate