Heard

Lead Product Manager

Heard

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $190,000 - $250,000 per year

Job Level

Senior

About the role

  • Define and drive product strategy, priorities, and success metrics for our core platform.
  • Own and maintain a clear product roadmap aligned to customer needs and business goals.
  • Partner with design, engineering, and other cross-functional teams to solve high-impact problems.
  • Deeply understand our customers — their workflows, challenges, and goals — to guide decision-making.
  • Use a blend of data and empathy to make informed decisions — balancing technical feasibility, customer value, and business impact.
  • Foster a culture of customer empathy and excellence in everything we ship.
  • Define success metrics and work cross-functionally to measure and continuously improve product performance.
  • Contribute to building and evolving the product function at Heard.
  • Help Heard scale by improving internal processes and leveraging technology (including AI) to reduce complexity as we grow.

Requirements

  • You have 4-6 years of product management experience, ideally in a B2B SaaS or fintech environment.
  • Proven ability to own product strategy and execution end to end – From discovery to delivery.
  • You love solving complex problems and finding elegant, user-centered solutions.
  • You’re curious about how AI and automation can unlock new customer value and thoughtful about how to apply them responsibly.
  • You are biased toward ownership and action.
  • You’re customer-obsessed and balance empathy with data-driven thinking.
  • You’re a strong communicator who can align stakeholders around a shared vision.
  • You care about impact and value shipping things that make a real difference for our users.
Benefits
  • Competitive compensation, equity, and benefits.
  • A chance to build, influence and create a product that makes a material difference in the life of our customers.
  • Exposure and ownership across the product lifecycle.
  • Collaboration and visibility as a member of our Core Leadership Team (CLT). Report directly to the Co-Founder + CEO.
  • A collaborative, fast-moving culture that values clarity, trust, and autonomy.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product strategyproduct roadmapsuccess metricsdata-driven decision makingB2B SaaSfintechAIautomationuser-centered solutionsproduct management
Soft skills
customer empathyproblem solvingcommunicationstakeholder alignmentownershipaction-orientedcuriosityimpact-focusedcollaborationadaptability
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