HealthPlanOne

Human Resources

• Provide administrative support to the human resources department
• Assist with new hire onboarding presentations
• Ensure compliance with all regulations and oversee I9 and E-verify process
• Monitor and follow-up on pending action items through Workday reporting
• Effectively communicate with all levels of leadership across multiple departments
• Monitor Human Resources inbox and respond as appropriate or collaborate with other departments to respond to inquiries
• Assist HR and Legal with audit documentation collection
• Assist with verification of employment requests
• Manage unemployment claims and involve HRBP as needed for hearings
• Support HR leadership with engagement and recognition project initiatives
• Stay updated with human resources and employment law trends
• Perform other related duties as assigned

Temporary Human Resources Coordinator

• Support the human resources department initiatives and oversee a wide spectrum of HR needs
• Provide oversight, support, guidance, and resolution in employee relations matters, leadership coaching, employee compensation and benefits, and performance management issues
• Conduct annual talent reviews with leadership to identify high potential performers and assist with development plans as needed
• Partner with training and development team to create and deliver leadership programs for all supervisors and above
• Help drive HR communication plan annually, including recommending/developing proactive solutions to increase engagement and retention
• Manage the investigation and response process in coordination with legal counsel to respond to agency complaints/audits
• Facilitate new employee orientation, coordinating with other internal departments to ensure a world class new hire experience

Temporary Human Resources Business Partner

Software Engineer

• Serve as a Mobile App Developer for projects of moderate to high complexity across web and cross-platform mobile applications (React Native for iOS and Android)
• Integrate mobile applications with backend services and APIs to ensure reliable and scalable data flow
• Collaborate with UX/UI teams to ensure seamless and intuitive mobile user experiences across iOS, Android devices, and related web properties
• Develop technical specifications and architecture
• Participate in code reviews and provide feedback to other developers

Mobile App Developer

Sales

• Supervises daily activities of non-exempt licensed agent or customer service representative teams of 10-20 employees
• Responsible for approving timecards, scheduling, and time off requests
• Coach team of sales agents to meet/exceed monthly, quarterly, and annual sales goals
• Manage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance
• Ensure employees have appropriate training and other resources to perform their jobs and assist with difficult or escalated calls
• Conduct real-time phone monitoring and coach agents to effectively use rebuttals to improve sales, using a variety of systems
• Maintain industry and product knowledge
• Meet and/or exceed call center key metrics
• General understanding of workforce management
• Ensure applications are submitted accurately and on time
• Understand and adhere to all Company Carrier and/or CMS related policies and procedures
• Create and maintain a high-quality work environment so team members are motivated to perform at their highest level
• Certify newly hired sales agents on proper execution of call flow and other call center procedures
• Assist agents with product specific questions
• Ensure effective lead distribution and allocation to agents
• Monitor and implement proper actions to ensure set CPA, CPC and other budgeted items are attained
• Develop and deliver training for performance improvement
• Perform other related duties as assigned

Medicare Sales Supervisor

Full-stack Engineer

• Serve as a technical expert for software development projects of moderate to high complexity, spanning legacy and modern .NET platforms
• Develop and maintain technical specifications, solution architecture, and system documentation
• Lead and participate in code reviews, ensuring adherence to coding standards and project-specific conventions
• Apply strong problem solving and analytical skills to troubleshoot and optimize applications across multiple .NET versions
• Collaborate effectively with developers, QA, DevOps, and business stakeholders
• Demonstrate expertise in software design patterns, architectural paradigms, and best practices for maintainable, testable, and scalable code
• Address non-functional requirements such as security, reliability, scalability, performance, and availability
• Translate functional requirements into robust technical solutions, integrating with SQL Server, Azure services, and third-party APIs
• Configure, monitor, and troubleshoot Azure and on-premises infrastructure, including CI/CD pipelines and deployment automation
• Contribute to solution estimation, technical planning, and the establishment of coding and architectural standards
• Stay current with industry trends, emerging .NET technologies, and cloud-native patterns
• Mentor and support junior engineers, fostering a culture of continuous improvement and technical excellence

Lead Software Engineer

QA Engineer

• Design and execute detailed manual and automated test plans on mobile and web applications
• Ensure the seamless functionality of systems
• Coordinate testing activities, troubleshoot issues, and resolve bugs
• Lead comprehensive regression testing to verify system performance after fixes
• Drive the validation of test cases, ensuring they are thorough and effective
• Create and maintain detailed, comprehensive, and well-structured manual and automated test plans and test cases
• Estimate, prioritize, plan, and coordinate testing activities
• Identify, record, document thoroughly and track bugs
• Modify detailed functional specifications
• Experience in driving Automation framework strategy selection, design, and implementation for large scale projects
• Coach analysts through test strategies for individual systems and programs
• Be a subject matter expert on all common systems used at HPOne
• Perform other related duties as assigned

Quality Assurance Engineer

Operations

• Deploy, manage, and maintain Azure resources including compute, storage, networking, and security components.
• Implement cloud solutions using established standards, templates, and best practices.
• Perform routine operational tasks such as patching, updates, configuration management, and environment maintenance.
• Configure and support Azure networking solutions, including hub-spoke architectures, VNet peering, load balancers, and network security groups.
• Monitor cloud environments for performance, availability, and reliability, and respond to operational incidents.
• Troubleshoot infrastructure and networking issues across multi-region deployments and partner with application teams on resolution.
• Support identity and access management through Azure AD and role-based access controls.
• Assist with cost management, backups, disaster recovery processes, and operational documentation.

Azure Operations Analyst

• Design and execute detailed manual and automated test plans on mobile and web applications
• Ensure the seamless functionality of our systems
• Coordinate testing activities, troubleshoot issues, and resolve bugs
• Lead comprehensive regression testing to verify system performance after fixes
• Drive the validation of test cases, ensuring they are thorough, effective, and aligned with business objectives