Healthcare Management Administrators

Procurement

• Independently coordinate RFPs, onboarding, renewals, and amendments for assigned vendors.
• Ensure timely completion of vendor workflows and documentation requirements.
• Recommend improvements to vendor management processes and templates.
• Conduct thorough and proactive spend analysis including year-over-year changes, trend identification, fair market research and cost drivers.
• Prepare negotiation support materials outlining spend levels, contractual fees, and potential savings opportunities.
• Collaborate with Finance and business owners to evaluate pricing structures and service tiers.
• Perform vendor risk assessments, gather evidence, and document results with moderate independence.
• Evaluate vendor controls and escalate concerns or gaps to senior analysts for remediation planning.
• Maintain accurate and current vendor risk profiles and scoring logic.
• Facilitate multi-stakeholder discussions for vendor onboarding or renewal activities.
• Track action items, monitor timelines, and ensure deliverables remain on schedule.
• Contribute to vendor performance reviews, service plans, and remediation follow-up.
• Serve as a secondary reviewer for contractual terms, identifying pricing risks, service gaps, or misalignments.
• Draft recommended changes to financial terms or cost-related provisions prior to Legal review.

Compliance Procurement Analyst II

Data Analyst

• Gather and document reporting and analysis requirements from business stakeholders.
• Design and develop analytics solutions tailored to business needs, leveraging appropriate technologies aligned with the best internal practices and system architecture.
• Perform testing, validation, and quality assurance on both self-developed and team-developed analytics solutions.
• Train non-analytics users on how to effectively use analytics tools and report.
• Troubleshoot and resolve issues related to report failures and data inconsistencies.
• Translate solutions across technologies (e.g., SQL to Power Query) and source data from alternative platforms (e.g., Qiclink, Benefit Focus).
• Identify and implement enhancements to existing deliverables, including automation opportunities and process improvements.
• Serve as a backup or understudy for overflow tasks and back-fill coverage across designated departments.
• Collaborate with IT teams and business stakeholders to identify and address issues, risks, and concerns related to data integrity.
• Communicate findings, observations, and recommendations to business stakeholders using clear, business-friendly language.
• Demonstrate deep expertise in analytics technologies (e.g., Python, Power Query, DAX, SQL, R, Fabric, CaseTrakker Reporting) with the ability to teach and mentor other analysts in their effective use.
• Conduct quarterly analytics business reviews with department leaders, presenting insights and performance metrics for your assigned specialty area

Operations Data Analyst II – Healthcare Claims Processing

Technical Project Manager

• Develop and maintain detailed workstream plans, schedules, and resource allocations.
• Coordinate with other Project Managers to ensure dependencies are managed.
• Establish project governance structures and meeting cadences.
• Drive clarity around requirements, priorities, and decision-making.
• Serve as the central point of coordination between claims operations, IT, configuration, and external vendors.
• Identify, track, and mitigate project risks and issues.
• Ensure all project documentation is complete, accurate, and up to date.
• Coordinate user acceptance testing (UAT), training, and go-live readiness activities.
• Work closely with internal leaders to allocate resources effectively.

Contract Technical Project Manager II

DevOps Engineer

• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
• Provide primary operational support and engineering for multiple large-scale distributed software applications
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service-level objectives

Compliance Procurement Analyst II

Operations Data Analyst II – Healthcare Claims Processing

Compliance Procurement Analyst II

Contract Technical Project Manager II

Service Reliability Engineer II – Claims Operations