Account Manager

Healthcare Management Administrators

Account Manager at HMA responsible for client relations and broker management in healthcare. Engaging with self-funded health plans and ensuring client success through strategic guidance and support.

Posted 6/10/2026full-timeRemote • Utah • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Represent Client Success by participating in finalist meetings and implementation
Owns preparation, delivery and execute of renewal strategy
Build strong relationships with key stakeholders and demonstrate HMA value
Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints
Regularly updates CRM to communicate client and broker activities across the organization
Brings new insights from industry events, client and broker meetings and competitor information to supplement client success strategy
Serve as a subject matter expert for client success functions by participating in projects as needed

Requirements

What you’ll need

BA degree in healthcare related field, communications, business administration preferred
WA State Agents License, Life & Disability or other professional designation (e.g., CEBS, HIAA) preferred upon hire. May be completed within first 90 days upon hire
1-2 years’ experience in the health insurance industry
1-2 years working directly with clients/brokers
2 years of account management experience
Extensive knowledge of ERISA, Benefit Plan Management, Self-Funded Benefit Plans and Stop Loss
Strong written and verbal communication skills.
Professional presence and appearance.
Ability to engage in community/ networking opportunities outside of normal business hours

Benefits

Comp & perks

Seventeen (IC) days paid time off (individual contributors)
Eleven paid holidays
Two paid personal and one paid volunteer day
Company-subsidized medical, dental, vision, and prescription insurance
Company-paid disability, life, and AD&D insurances
Voluntary insurances
HSA and FSA pre-tax programs
401(k)-retirement plan with company match
Annual $500 wellness incentive and a $600 wellness reimbursement
Remote work and continuing education reimbursements
Discount program
Parental leave
Up to $1,000 annual charitable giving match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient success strategydata analysisrenewal strategybenefit plan managementself-funded benefit plansstop lossERISA

Soft Skills

relationship buildingcommunicationprofessional presencenetworkingcustomer needs assessment

Certifications

WA State Agents LicenseLife & DisabilityCEBSHIAA