Headkount

Account Executive

• Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators.
• Manage the development Beauty Educators and Retail Account Coordinators.
• Weekly touchbases with direct reports.
• Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
• Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills.
• Approve & manage attendance & time off requests in assigned markets.
• Partner with Regional manager for escalated client and employee issues in a timely matter.
• Partner with Human Resources in active recruiting and facilitating interviews.
• Ensure excellence in Headkount retailer relationships.
• Provide in-field retailer support based on the needs of the business.
• Ensure retailer policy and procedures are upheld to quality standards.
• Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.