Regulatory Compliance Manager
Zytek Medsearch
Senior Collections Associate
HD Supply
full-time
Posted on:
Location Type: Office
Location: Stafford • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Contact customers to collect outstanding accounts receivables on orders
- Resolve customer billing problems and reduce accounts receivable delinquency
- Investigate billing discrepancies and ensure timely resolution of disputes
- Receive payments and post amounts to customer accounts
- Compile and maintain basic credit information and records on delinquent accounts
- Ensure timely follow-up of open disputes in accordance with service level
- Provide guidance, training, and technical assistance to junior personnel
- Modify processes as needed and apply independent judgment under limited supervision
Requirements
- 5–7 years of collections or credit experience
- Technical certification or associate degree may be required in some areas
- Direct customer contact experience for collecting outstanding payments
- Experience investigating billing discrepancies and resolving disputes
- Ability to mentor junior team members
- Ability to work independently and exercise judgment
- Availability for overnight travel less than 10% of the time
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivablebilling resolutiondispute investigationpayment processingcredit information managementcollections experiencetechnical assistance
Soft skills
customer contactmentoringindependent judgmentproblem-solvingcommunication
Certifications
technical certificationassociate degree
