Regional Sales Manager
Watts Water Technologies
Utility Billing Specialist
Havenpark Communities
full-time
Posted on:
Origin: • 🇺🇸 United States • Utah
Visit company websiteJob Level
Junior
About the role
- Utility Recapture and Billing (~50% of time)
- Identify and troubleshoot problematic meters and other metering equipment.
- Ensure each home has a working meter.
- Review and approve monthly utility billing.
- Detect leaks and assist teams in finding and correcting them.
- Manage utility expenses by submitting sewer leak adjustments and negotiating waste removal contracts.
- Audit utility invoices, including waste removal invoices, to ensure rates are correct.
- Budgeting (~10% of time)
- Assist the Utility Billing Manager with creating annual utility income and expense budgets.
- Monthly budget change request
- Community Support (~40% of time)
- Serve as an account admin for Waterscope.
- Assist field staff by troubleshooting utility billing issues and questions from residents.
- Inspect and audit resident billing information for accuracy.
- Research, interpret, and analyze account history to resolve billing questions on meter readings.
- Serve as the in-house expert for meter reading systems, devices, and software
Requirements
- Education: You have a bachelor’s degree. A degree in business administration, business management, or business operations is preferred but not required.
- Experience: You have 1+ years’ of experience in multi-family home utility billing. Manufactured home experience is a plus.
- Physical Demands: You can spend long hours sitting while using office equipment, such as computers.
- Skills: You have strong organizational skills and attention to detail. You are able to think critically and are a problem solver. In addition, you have excellent written and verbal communication skills.
- Additional Requirements: You are technologically proficient with MS Office software products and able to learn new programs with ease.
