Harper James

Attorney

• You will have day-to-day responsibility for managing a diverse range of contentious IP matters across the full spectrum of intellectual property rights.
• You’ll have demonstrable experience of independently running complex litigation before the Intellectual Property Enterprise Court (IPEC), the High Court, and via various forms of alternative dispute resolution (ADR), including mediation, expert determination and arbitration.
• You will handle disputes including, but not limited to:
• Patent infringement and validity claims
• Copyright and design rights disputes
• Trade mark infringement and passing off actions
• Database rights and trade secret misappropriation
• Breach of confidential information claims
• Domain name disputes, including recovery and enforcement procedures
• Patent entitlement and ownership disputes
• Clients range from innovative start-ups to established national and international businesses, offering you a rewarding opportunity to advise on high-profile cases and work with our specialist Trade Mark team to contribute to strategic IP management and enforcement.
• As part of the Commercial Litigation team, you may also undertake general contractual and commercial disputes. Adaptability and a broad commercial outlook are advantageous, and we welcome applicants with wider contentious experience.

Senior Contentious IP Solicitor, 8-10 years PQE

Customer Success Manager

• Act as the firm’s HubSpot subject matter expert, owning day-to-day administration, configuration and optimisation of the platform.
• Design, maintain and improve reports, pipelines, workflows, automations, forms and dashboards aligned to firm processes.
• Work with the Business Development team to support lead management, client onboarding and account management workflows.
• Ensure high-quality data management, including data integrity, reporting accuracy and GDPR compliance.
• Develop and maintain management dashboards and KPIs to support decision-making and performance tracking.
• Support integration between HubSpot and other firm systems, working with internal IT and external suppliers where required.
• Provide training, guidance and documentation to users across the firm to drive adoption and best practice.
• Identify opportunities to streamline processes and improve the client experience through automation and improved CRM usage.
• Support change initiatives involving the CRM, including new features, process changes and system rollouts.
• Support user onboarding, training, and best practices.
• Stay up to date with HubSpot features and recommend improvements proactively.

Senior Contentious IP Solicitor, 8-10 years PQE

CRM Manager