Harness

Sales Engineer

• The Sales Engineer lives and works in the intersection between sales and engineering
• Articulate technology and product positioning at the executive, business and technical levels
• Primary technical support for the sales force
• Actively driving and managing the technology evaluation stage of the sales process
• Ensure success with all Harness customers and strategize with sales counterparts to steer customers to a commercial relationship

Product Manager

• Define and own the strategic roadmap for key areas of Harness CI - from build performance and cloud infrastructure to test intelligence and developer productivity.
• Partner deeply with engineering to define requirements, validate technical feasibility, and drive timely, high-quality releases.
• Engage directly with customers to understand developer workflows, pain points, and emerging trends in CI/CD.
• Translate data and insights into clear priorities, balancing near-term delivery with long-term innovation around performance, efficiency, and intelligence.
• Drive execution with urgency, anticipating blockers and proactively unblocking dependencies across multiple teams.
• Collaborate cross-functionally with GTM, Developer Relations, and Marketing to drive adoption and create technical content that resonates with developers.
• Mentor and influence across teams, raising the bar for technical product rigor, roadmap clarity, and decision velocity.
• Represent Harness externally in customer meetings, webinars, and industry events, showcasing how Harness is redefining modern CI/CD.

Principal Product Manager – Continuous Integration, Code

Growth Marketing

• Design for impact: Create experiences that improve activation, retention, and expansion across key journeys
• Experiment and learn: Design, launch, and analyze A/B and multivariate tests to validate ideas and accelerate learning
• Collaborate across teams: Partner with Product, Growth, and Engineering to prioritize and deliver work that aligns user value with business outcomes
• Use data with intent: Define success metrics with analytics partners and translate findings into actionable design decisions
• Prototype rapidly: Build interactive prototypes and production-ready designs that bring growth ideas to life
• Enhance onboarding: Identify and remove friction in setup and education, ensuring users experience value early and often
• Drive Crossflow: Design cohesive transitions that reveal how our products work together and help users realize the full value of the platform
• Scale design learning: Capture insights, build playbooks, and share patterns that help the broader team design for growth

Staff Growth Designer

Customer Support

• Own end-to-end resolution of complex BI/Looker issues for customers, including LookML modeling, dashboard optimization, and data ingestion pipelines.
• Act as a subject matter expert in Looker and BI engineering, advising customers on scalable data models, dashboard performance, and best practices for embedded analytics.
• Troubleshoot and debug SQL transformations, LookML objects, and ETL processes across diverse customer environments.
• Collaborate cross-functionally with Harness engineering, product, and data science to ensure customer feedback informs product evolution
• Lead customer onboarding and adoption efforts for Looker-powered analytics, including training sessions, office hours, and customized dashboarding workshops.
• Develop and share reusable best-practice templates, “blueprints,” and playbooks for in-product dashboards and KPIs.
• Partner with customers during escalations, providing clear technical guidance and hands-on problem resolution.
• Stay current with BI, Looker, and cloud data engineering trends to continually improve Harness’ customer-facing analytics experience.

Senior Customer Experience Engineer

• Own vision and execution of product strategy for Harness Feature Management & Experimentation (FME)
• Lead, build, mentor, and scale a team of product managers
• Define product vision, strategy, and success metrics for FME
• Drive roadmap planning and execution across feature flagging, experimentation, SDKs, and release monitoring
• Collaborate with engineering and design to deliver simple, scalable, high-quality features
• Engage directly with customers to validate needs and shape product direction
• Monitor market and competitive trends to ensure FME leads in innovation
• Partner with marketing, sales, and customer success to launch and drive adoption
• Present strategy and progress to executive leadership and establish scalable product processes and practices

Director of Product Management – Feature Management & Experimentation, FME

Attorney

• Manage contract workflows from intake to signature, ensuring contracts are appropriately triaged, approved, and archived
• Assist with completion of RFPs, vendor intake forms, and due diligence questionnaires, with guidance from counsel
• Review customer order forms to ensure alignment with legal playbooks and contract standards
• Track and enter key contract data into internal tools (e.g., Streamline, Salesforce, Google Drive)
• Coordinate updates to contract templates, clause libraries, and playbooks
• Assist with the execution and maintenance of corporate records
• Support implementation and optimization of legal tech tools (e.g., repository, GenAI assistant)
• Work with stakeholders across Sales, Deal Desk, Finance, and Product to support smooth internal legal operations
• Support a broad range of corporate matters and transactions with guidance from counsel, including strategic transactions, subsidiary entity management, equity, and other projects
• Assist with the management of outside counsel-facing programs, including scope and fee negotiation, standard and alternative fee structures, and firm onboarding/off-boarding
• Help ensure compliance with applicable company and departmental policies and procedures
• Assist with other projects as needed

Legal Specialist

Account Executive

• Harness is looking for sales champions and leaders who are as passionate about building the next great software company as they are about blowing out their numbers every quarter
• Exceeding your number - Winning new enterprise logos
• Forecasting correctly, communicating clearly, aligning brilliantly with the rest of the team
• Not being afraid of being data driven - including using Salesforce and other tools to track your progress
• Managing full sales cycle from prospect to close
• Collaborating with other teams, including sales engineering and sales development