Harmony Senior Services

General

• Greet all visitors to the community
• Answer telephones, transfer calls, and take accurate messages
• Monitor walkie-talkie, door security system, and fire panel as needed
• Monitor resident and visitor registration logs
• Complete administrative support functions including filing, typing, and making copies
• Fill out and log service request forms for residents and/or staff
• Keep the front desk and lobby area clean and neat
• Sell meal tickets and account for payment by payroll deduction or personal check
• Ensure building security and periodically check entrances and exits
• Attend in-services and staff meetings
• Assist with coordinating the resident van schedule
• Follow confidentiality policies regarding release of resident information
• Complete other duties as assigned

Concierge – Part-time, Weekends

Assistant

• Provide quality care and assistance with activities of daily living to residents
• Report resident incidents, care concerns, and issues to appropriate individuals
• Maintain knowledge of policies and procedures related to the position
• Perform housekeeping duties in resident apartments and common areas
• Respond to resident calls for assistance and emergency alerts
• Assist in planning and conducting resident activity programs
• Follow confidentiality policies regarding resident information
• Escort residents to dining rooms and activities
• Check on residents and ensure attendance at meals and activities
• Monitor ill residents and report status or concerns
• Communicate resident status, community information, appointments, admissions, and transfers verbally and in writing
• Assist new residents with move-in transition and provide emotional support
• Perform other duties as assigned

Resident Assistant, Caregiver

• Provide quality care and assistance with activities of daily living to residents
• Report resident incidents, care concerns, and issues to appropriate individuals
• Maintain working knowledge of policies and procedures
• Perform housekeeping duties in resident and common areas
• Respond to resident calls for assistance and emergency alerts
• Assist in planning and conducting resident activity programs
• Follow confidentiality policies regarding resident information
• Escort residents to dining and activities
• Check on residents and ensure attendance at meals and activities
• Monitor ill residents and report status or concerns
• Communicate resident status, community information, appointments, admissions, and transfers verbally and in writing
• Assist new residents with move-in transitions and provide emotional support
• Perform other duties as assigned

Resident Assistant, Caregiver – Memory Care

• Provides quality care and assistance with activities of daily living to residents of the community
• Reports incidents involving residents to include care concerns or issues, to appropriate individuals (ex: HCD, RN/LPN, or ED)
• Maintains a working knowledge of all policies and procedures pertaining to the position
• Assists residents with activities of daily living
• Performs housekeeping duties, such as making resident beds, cleaning resident apartments, common areas, dining room, etc. as directed by supervisor
• Responds promptly to all resident calls for assistance or emergency alerts
• Remains calm and competent during emergencies
• Assists in planning and conducting activity programs for residents
• Follows confidentiality policies regarding release of resident information
• Assists residents to and from the dining room, and to and from activities
• Checks on residents, ensures attendance at meals and activities
• Checks on residents who are ill and reports status or concerns to appropriate individuals
• Communicates verbally and in writing to report resident status, upcoming community information, resident appointments, admissions, and transfers
• Assists new residents with move-in transition: provides emotional support
• Performs other duties as assigned

Concierge – Part-time, Weekends

Resident Assistant, Caregiver

Resident Assistant, Caregiver – Memory Care

Resident Assistant – FT Days