System Administrator

• Act as the onsite lead for bringing new clinics onto Harbor’s IT stack, including networking, desktop services, telephony, and clinical endpoints.
• Oversee site IT builds, clinic cutovers, and post-go-live stabilization.
• Manage imaging, deployment, and lifecycle of desktops, laptops, printers, and clinical devices.
• SaaS system administration and account lifecycle.
• Apply Harbor’s configuration standards and patching practices in coordination with IT and Security.
• Elevated (tier 3+) support work routed from IT Service Desk.
• Partner with vendors and IT leadership to maintain reliable, secure clinic networks.
• Troubleshoot connectivity, telephony, and device escalations.
• Maintain asset inventories and ensure accurate equipment tracking across sites.
• Support endpoint security, enforce security protocols, and secure configuration practices.
• Surface risks and anomalies to Harbor’s Cybersecurity team.
• Operate independently on clinic integration projects from scoping through go-live.
• Balance project responsibilities with day-to-day support and operations.
• Maintain documentation of site configurations, standards, and changes. Provide timely updates and feedback for continuity.

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