Harbor Health

Regional IT Systems Administrator

Harbor Health

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Junior

Tech Stack

Cyber SecurityFirewallsITSMPython

About the role

  • Act as the onsite lead for bringing new clinics onto Harbor’s IT stack, including networking, desktop services, telephony, and clinical endpoints.
  • Oversee site IT builds, clinic cutovers, and post-go-live stabilization.
  • Manage imaging, deployment, and lifecycle of desktops, laptops, printers, and clinical devices.
  • SaaS system administration and account lifecycle.
  • Apply Harbor’s configuration standards and patching practices in coordination with IT and Security.
  • Elevated (tier 3+) support work routed from IT Service Desk.
  • Partner with vendors and IT leadership to maintain reliable, secure clinic networks.
  • Troubleshoot connectivity, telephony, and device escalations.
  • Maintain asset inventories and ensure accurate equipment tracking across sites.
  • Support endpoint security, enforce security protocols, and secure configuration practices.
  • Surface risks and anomalies to Harbor’s Cybersecurity team.
  • Operate independently on clinic integration projects from scoping through go-live.
  • Balance project responsibilities with day-to-day support and operations.
  • Maintain documentation of site configurations, standards, and changes. Provide timely updates and feedback for continuity.

Requirements

  • BA/BS in Information Technology, Healthcare, or related field with 1+ years of IT field operations experience; OR Associate degree/certification with 3+ years of IT field operations experience; OR 5+ years in IT support/field operations with exposure to systems administration.
  • Proficiency in supporting desktops, networks, data, security, and SaaS systems.
  • Required experience within the healthcare or health tech field.
  • Familiarity with IT Service Management (ITSM) at Tier 1-3 levels.
  • Skilled in endpoint management, asset tracking, and imaging/deployment processes.
  • Working knowledge of networking concepts, including switches, firewalls, and wireless technologies.
  • Exposure to scripting and automation (e.g., PowerShell, Python, or low-code platforms) is a plus.
  • Strong troubleshooting skills across hardware, software, and network environments.
  • Awareness of logging, alerting, or observability practices.
  • Ability to troubleshoot unfamiliar systems and adapt quickly to new challenges.
Benefits
  • Opportunity to shape the financial foundation of an innovative healthcare model
  • Collaborative and dynamic work environment
  • An organization made of people who are passionate about changing the healthcare landscape
  • Competitive salary and benefits package
  • Professional development and growth opportunities
  • A transparent and unique culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SaaS system administrationendpoint managementasset trackingimagingdeploymentnetworkingtroubleshootingscriptingautomationsecurity protocols
Soft skills
project managementindependent workcommunicationproblem-solvingadaptability
Certifications
BA/BS in Information TechnologyAssociate degree in related fieldIT certifications