Hanger, Inc.

Manager

• Plan and coordinate available resources to achieve quality, production and financial objectives.
• Organize daily work flow to produce highest productivity possible within the department while maintaining product quality.
• Schedule and expedite all work through the department.
• Order all necessary materials and components required to meet daily production schedule.
• Recruit, hire, train, and develop department personnel.
• Facilitate communication between practitioners and technicians on technical issues to enhance quality control.
• Build good communications between the Central Fabrication department and its customers, branches, Central Purchasing and all departments within Hanger.
• Provide all pricing for work performed.
• Ensure a safe working environment and promote safety awareness among employees.
• Ensure compliance with Occupational Safety and Health Administration (OSHA) standards and other governmental rules and regulations.
• Create and distribute all department reports and summaries.
• Assist with all personnel issues.
• Ensure adherence to all administrative and financial policies and procedures; develop company spirit and teamwork within the department.
• Lead daily execution to meet operational KPIs (People, Safety, Delivery, Quality, Cost).
• Perform other duties or special projects as assigned.

Manager, Central Fab

Clinical Assistant

• Provide OTS orthotics independently
• Under direct supervision, assist practitioners with patient care.
• Prepare a room and patient for treatment, make and modify molds, perform technical fabrication, and complete administrative tasks.
• Complete and maintain accurate documentation of patient care provided.
• Execute modifications, adjustments, and repairs as determined by the supervising clinician.
• Perform selected patient care procedures, including the fitting of soft good items.
• Provide alterations to the fitting of soft good items, if necessary.
• Provide patient follow-up for selected orthotic and prosthetic patients under direction of supervising certified clinician.
• Perform shipping, receiving, and monitor inventory and other clerical tasks.
• Contact vendors to order prosthetic and orthotic materials
• Ensure all patient procedures are performed in alignment with the certifying clinician

Clinical Assistant, Orthotic Fitter, Certified Assistant

Patient Coordinator

• Greet and assist patients upon arrival, providing information on wait times
• Verify and update patient demographics and insurance details during check-in
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
• Serve as a liaison for clinic services, offering information on patient experience programs

Patient Access Coordinator

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information
• Ensure accurate and complete electronic health records for all patients

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

General

• Executing routine preventative maintenance and repairs
• Analyzing mechanical and/or electrical problems, and adjusting, repairing, replacing, or performing other corrective actions to ensure the continuous and safe functioning of manufacturing equipment
• Use CMMS software to organize, assign, and document maintenance activities
• Overseeing the software, updating, and making corrections where necessary
• Troubleshooting, repairing, and maintaining building systems and equipment, including lighting, simple electrical repairs, and coordinating repairs with HVAC, plumbing, electrical, and other trades when appropriate
• Ensuring all contracted work meets company standards, safety requirements, and timelines
• Work with various departments and managers to identify and prioritize tasks based on urgency, safety, and operational needs
• Conduct routine facility inspections to identify hazards, maintenance needs, and improvement opportunities
• Assist with space planning, equipment moves, and layout changes as needed
• Support company sustainability initiatives and cost‑saving facility improvements
• Participate in on‑call or after‑hours response rotations when required
• Identify and source necessary parts, tools, and other supplies necessary to effect repairs

Facilities Services Specialist – Maintenance Mechanic

• The Clinical Aide provides direct support to certified clinicians in delivering orthotic and prosthetic patient care services.
• Under the supervision of a credentialed clinician, this role encompasses patient care preparation, technical fabrication and modification of devices, clinical documentation, and inventory management.
• The Clinical Aide is responsible for executing assigned treatment tasks with precision and attention to detail while maintaining compliance with all safety and regulatory standards.
• Assist certified clinicians in delivering patient care services under direct supervision.
• Prepare treatment rooms and patients for clinical procedures.
• Perform technical fabrication tasks, including making and modifying molds.
• Execute treatment modifications, adjustments, and repairs as directed by the supervising clinician.
• Fit and provide soft goods items to patients.
• Provide alterations and adjustments to soft goods items as needed.
• Provide orthotics fitting services independently.
• Assist with selected patient follow-up care under clinician direction.
• Complete and maintain accurate, timely documentation of all patient care provided.
• Communicate patient information and care outcomes to the supervising clinician.
• Ensure all patient procedures comply with clinical protocols and standards.
• Perform shipping, receiving, and inventory monitoring of prosthetic and orthotic materials.
• Contact and coordinate with vendors to order necessary materials and supplies.
• Maintain a clean, safe and orderly work environment. Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.

Technician

• Apply multiple layers of material/fiber to surfaces assuring adhesion and repeating the process until the desired thickness, contour, and strength is achieved
• Fit and smooth successive layers of materials in the proper orientation as necessary to secure build-up free from wrinkles, air pockets, contaminations, and voids
• Work from work orders, specifications, and written instructions to lay-up composites
• Use basic composite bagging procedures to complete the lay-up process
• If required, load and cure composite components in the press load or autoclave
• Monitor and verify the quality of finished product
• Document work according to manufacturing order process
• Promote safe work area and general shop safety

Composite Technician

Bilingual

Patient Access Coordinator, Spanish/English Bilingual

Designer

• Create, modify, and duplicate plaster models.
• Fabricate diagnostic and definitive rolled silicone sockets custom to each project.
• Perform assembly of the final prosthesis.
• Prepare and assemble prosthetic finger products following existing work instructions.
• Perform repair of prosthetic socket interfaces, according to Company quality and quantity standards.
• Capture and process 3D scans of patient models, prosthetic components, and related objects.
• Convert scan data into editable 3D models and ensure quality and proper alignment.
• Exhibit basic knowledge of computer modeling techniques (CAD).
• Prepare 3D printers (FDM, MJF, and LPBF) for builds, and post-process jobs according to existing SOPs.
• Conduct quality inspections to ensure accuracy and product excellence.
• Safely pack and ship orders using appropriate materials.
• Assist with R&D initiatives as needed.
• Employ existing processes to accurately move a project through the fabrication workflow.
• Communicate with team members on project design and troubleshooting ensure seamless design-to-manufacturing integration.
• Collaborate with team members to meet production deadlines.
• Operate various equipment, machinery, and tools to construct prosthetic sockets and components.
• Document work and maintain detailed logs.
• Monitor job priorities, ensure they are all completed accurately.
• Maintain a safe, clean and orderly work environment.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.
• Follow company policies and procedures.
• Work under close supervision.
• Perform other duties or special projects, as assigned.

Manager, Central Fab

Clinical Assistant, Orthotic Fitter, Certified Assistant

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Facilities Services Specialist – Maintenance Mechanic

Clinical Assistant

Composite Technician

Patient Access Coordinator, Spanish/English Bilingual

Orthotic & Prosthetic Technician

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator

Patient Access Coordinator