Hamilton Company

Engineer

• Design and develop precision optical systems for compact multi-wavelength absorbance microplate readers, including illumination, beam-shaping, filtering, and photodetection sub-systems
• Determine optical specifications and system requirements for each product design, including wavelength selection, throughput, stray light, and signal-to-noise ratio
• Select, evaluate, and qualify optical components including light sources, photodetectors, filters, lenses, apertures, and any other relevant subsystems
• Design mechanical mounts and alignment fixtures to hold optical components in precise geometric positions relative to each other and to the overall instrument, ensuring stable optical alignment through manufacturing and field conditions
• Develop and repeatable alignment procedures to achieve specified photometric performance across the full wavelength range and across all plate positions
• Design and build inspection instruments and test setups to characterize optical system performance, detect aberrations, stray light, cross-talk, and deviations from specification
• Perform optical modeling and simulation using tools such as Zemax OpticStudio, FRED, or equivalent to predict system performance and guide design decisions
• Collaborate with electrical engineers to define photodetector interface requirements, amplifier specifications, and light emission parameters
• Collaborate with mechanical engineers to achieve compact, manufacturable optical enclosures with the required positional stability and environmental sealing
• Develop test methods and acceptance criteria for optical performance at incoming inspection, production, and final qualification stages
• Troubleshoot optical performance issues identified during development, testing, or production; implement and document corrective actions
• Support regulatory documentation, risk management, and optical safety assessments as required
• Contribute to new product concept development and product roadmap planning
• Perform ad-hoc engineering tasks as directed by the Chief Executive Officer and/or Engineering leadership

Optical Engineer

Mechanical Engineer

• Design and develop mechanical components, assemblies, and enclosures for Cerillo's microplate reader product family using 3D CAD software
• Create detailed engineering drawings with proper GD&T tolerancing in accordance with ASME Y14.5 standards
• Lead prototype development including hands-on fabrication, assembly, and iterative testing of mechanical subassemblies
• Define and execute mechanical testing protocols to validate structural integrity, thermal performance, sealing, and environmental robustness (e.g., ingress protection, vibration)
• Collaborate with electrical and optical engineers to integrate PCB assemblies, optical paths, and illumination systems into compact, precise enclosures
• Design fixtures, jigs, and tooling to support assembly, calibration, and quality control on the production floor
• Drive design for manufacturability (DFM) and design for assembly (DFA), working with contract manufacturers to optimize part geometry, material selection, and tolerances for scalable production
• Manage relationships with external vendors, machine shops, and injection molding suppliers; obtain and evaluate quotes and lead times
• Maintain complete and accurate design documentation including SolidWorks models, drawings, BOMs, and ECOs within a PDM/PLM system
• Troubleshoot mechanical issues identified during development, testing, or production; implement and document corrective design changes
• Support regulatory documentation and risk management activities as required
• Contribute to new product concept development and product roadmap planning
• Perform ad-hoc engineering tasks as directed by the Chief Executive Officer and/or Engineering leadership

Account Manager

• Manage and grow a portfolio of existing and prospective accounts across an assigned territory, including academic institutions, government agencies, and biotech/pharma companies.
• Estimate and analyze account records including revenue trends, costs, sales commitments, and obligations to forecast territory performance.
• Identify, prospect, and engage potential new customers; develop outreach strategies tailored to individual research needs.
• Build and maintain strong, long-term client relationships; serve as the primary point of contact for all assigned accounts.
• Resolve customer concerns promptly and provide solutions to issues throughout the sales and post-sale process.
• Conduct product demonstrations, instrument trials/pilots, and technical presentations to research and procurement stakeholders.
• Set and track sales account targets aligned with company revenue objectives; manage the CRM pipeline with accuracy and discipline.
• Analyze market trends and the competitive landscape to develop new sales ideas and identify emerging opportunities.
• Report on account activity, revenue performance, and territory forecasts to management.
• Manage the territory sales budget and expense reporting as required.
• Represent Cerillo at trade shows, scientific conferences, and industry events.
• Collaborate cross-functionally with applications science, marketing, and customer support teams to deliver a seamless customer experience.

Medical Director

• Directly handle high-exposure professional lines claims, including Allied Medical, Medical Professionals, Errors and Omissions, and Management Liability matters on both primary and excess policies
• Review claims and related systems and processes
• Understand and analyze policy language and contracts
• Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments
• Develop and document claim strategy for complex professional liability matters, including regulatory, licensing, credentialing, standard-of-care, causation, damages, and consent-to-settle considerations where applicable
• Draft disclaimers and reservation of rights letters
• Negotiate settlements, mitigate losses, and control expenses
• Adhere to Claims Best Practices, Key Controls, and file handling requirements
• Maintain a high level of communication with leadership and underwriting partners
• Identify trends, emerging exposures, procedural improvements, and underwriting feedback from claim activity
• Present to management, support peer development, mentor new staff, and assist with organization-wide initiatives and improvement strategies for claims and business units
• Ensure appropriate reports are timely prepared and disseminated
• Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
• Support other functional groups within the organization
• Ensure compliance with internal corporate guidelines, processes and procedures
• Other duties as required by management
• Some travel, as required for trials & mediations, etc.

Claims Director, Professional Lines – Medical and Non-Medical

Director

• Review claims and related systems and processes
• Understand and analyze policy language and contracts
• Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments
• Draft disclaimers and reservation of rights letters
• Negotiate settlements, mitigate losses, and control expenses
• Adhere to Claims Best Practices, Key Controls, and file handling requirements
• Maintain a high level of communication with leadership and underwriting partners
• Ensure appropriate reports are timely prepared and disseminated
• Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
• Present to management, mentor new staff and identify procedural improvements
• Support other functional groups within the organization
• Ensure compliance with internal corporate guidelines, processes and procedures
• Other duties as required by management
• Some travel, as required for trials & mediations, etc

Claims Director, Casualty Claims

Senior Claims Director, Casualty Claims

• Directly handle high-exposure professional lines claims, including Allied Medical, Medical Professionals, Errors and Omissions, and Management Liability matters on both primary and excess policies.
• Review claims and related systems and processes
• Understand and analyze policy language and contracts
• Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments
• Develop and document claim strategy for complex professional liability matters, including regulatory, licensing, credentialing, standard-of-care, causation, damages, and consent-to-settle considerations where applicable.
• Draft disclaimers and reservation of rights letters
• Negotiate settlements, mitigate losses, and control expenses
• Adhere to Claims Best Practices, Key Controls, and file handling requirements
• Maintain a high level of communication with leadership and underwriting partners
• Identify trends, emerging exposures, procedural improvements, and underwriting feedback from claim activity.
• Present to management, support peer development, mentor new staff, and assist with organization-wide initiatives and improvement strategies for claims and business units.
• Ensure appropriate reports are timely prepared and disseminated
• Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
• Support other functional groups within the organization
• Ensure compliance with internal corporate guidelines, processes and procedures
• Other duties as required by management
• Some travel, as required for trials & mediations, etc

Senior Claims Director – Professional Lines, Medical and Non-Medical

Actuary

• Assist with pricing reinsurance contracts across Casualty, Specialty and other classes
• Conduct profitability studies in various segments of the portfolio
• Maintain and update pricing models, pricing parameters, and data tables supporting underwriting divisions rating algorithms
• Assist in reporting underwriting results to Company and Group leadership
• Collaborate with other departments including underwriting, claims, and IT
• Assist in the production, interpretation and clear communication of analyses to support ad-hoc projects
• Complete benchmarking studies using internal and external data sources
• Analysis of claims trends to improve prediction of likely outcomes
• Support the future development of the actuarial pricing function and any associated business development work
• Support various other projects within the reserving and actuarial teams (e.g. claims inflation, reinsurance solutions, claims performance metrics and reserving trend analysis) primarily for Hamilton Re and secondarily for Hamilton Select.

Senior Analyst, Reinsurance Pricing Actuary

General

• Adjust claims within the Claims Authority in accordance with Hamilton’s Claims Philosophy and Claims Protocols and Lloyd’s Claims Principles
• Responsible for the handling of Property Binder claims and assisting with mentoring junior Property Claims Underwriters
• Work closely with and support the Underwriting teams whose claims you handle, including regular updates and provision of renewal information
• Liaise with brokers and clients in resolving claims
• Instruct and manage lawyers and experts where appropriate
• Act as the relationship manager and key point of claims contact for all DCAs within the Property Binders book
• Oversee the outsourced review and processing of monthly financial bordereaux
• Ensure that Hamilton’s Reserving Philosophy is applied and that all claims reserving is consistent, timely and accurate
• Escalate large or complex claims up through the Claims Department as required
• Report on a timely basis to the Outwards Reinsurance Department and assist with recoveries from reinsurers

Claims Underwriter, Property

• The Senior Applications Specialist is the first-line people leader for the Process Analytics (PA) applications team, providing day-to-day management, technical oversight, and strategic coordination for Applications Specialists
• This role ensures high-quality pre and post-sale technical support, complex evaluation management, and applications-driven innovation in alignment with PA business goals
• Lead Daily operations of the PA applications team, including work allocation, prioritization of support requests, and oversight of complex evaluations in the Reno territories
• Serve as the primary point of escalation for applications-related issues from Applications Specialists, escalating further to the ATSM or other departments as necessary
• Define, track, and report applications team effectiveness metrics on a regular basis to the ATSM
• Maintain, organize, and prioritize the applications project and evaluation pipeline in collaboration with field sales
• Support hiring, onboarding, coaching, and performance feedback for Applications Specialists
• Ensure consistent use of standardized processes, tools, and documentation across the applications team
• Oversee the team's front-line technical liaison activities for both Hamilton field sales and end users, ensuring timely, accurate, and high-quality support.
• Coordinate and, when needed, personally lead pre-sale end user training activities, ensuring coverage and quality across the team
• Ensure that Applications Specialists compile in-field applications issues, use appropriate Hamilton resources to resolve them, and document learnings
• Define and maintain internal training and development plans for the applications team, aligned with strategic market segments, and delegate to senior Applications Specialists where appropriate.
• Manage the complex product evaluation program and ensure that specialists and field sales follow best practices
• Oversee analysis and communication of complex evaluation data for customer presentations
• Coach Applications Specialists on data interpretation and presentation skills
• Ensure the applications team maintains a balanced evaluation pipeline aligned with sales goals
• Participate directly in strategically important, high-value, or new-segment evaluations as needed
• Set Expectations and standards for technical and application knowledge across the applications team; ensure coverage across key measurement parameters and both core and emerging markets.
• Oversee the team's use of Customer Relationship Management (CRM) software for documentation of support activities, maintaining an accurate and up-to-date active project list, including segment tagging where applicable
• Coordinate improvements to analytical tools, workflows, and methods used by the applications team, reviewing major changes before implementations
• Ensure the team stays current with literature and trends in core and target segments and shares relevant insights with ATSM, Sales, Marketing, and Product Management
• Consolidate and interpret market feedback and trends collected by Applications Specialist; communicate synthesized insights to the ATSM, Product management, and Marketing
• Provide feedback to the ATSM on applications priorities based on sales demand, product feasibility, and value proposition
• Translate segment opportunities into concrete application use cases (e.g., workflows, data expectations sensor configurations) that can be operationalized by field sales and Applications Specialists
• Oversee the drafting and review of technical and marketing content by the applications team targeted at both core and new market segments, ensuring scientific accuracy and practical relevance before elevating to ATSM or Marketing
• Collaborate with the Product Management to connect new segment opportunities with product roadmap discussions, helping to define requirements for new features, sensors, or workflows that address emerging markets
• Identify opportunities to improve applications team effectiveness (process, tools, training, content) and define "special" projects with clear milestones, assigning ownership to Applications Specialist.
• Manage timelines, key stakeholders, and reporting for applications-related special projects; provide regular updates to the ATSM, including impact on pipeline, win rates, or segment penetration
• Partner with Product Management and Marketing on key launches or initiatives where applications expertise is critical, delegating detailed work to specialists while retaining overall accountability for segment alignment and execution.

Senior Applications Specialist

Technician

• Responsible for daily operation of injection molding machines, OEM and third-party automation machines and associated standalone equipment
• Responds to and troubleshoots machine errors to identify root cause and implements resolution actions with an emphasis on reduction of machine downtime
• Ensures injection molding and automation machines have adequate supply of raw material to allow for continuous operations
• Completes daily documentation pertaining to daily activities, downtime tracking, quality-related testing, and shift output efficiency
• Performs support functions in a manual capacity on production lines without fully automated processes
• Responsible for the timely completion and adequacy of assigned tasks for performance and compliance with company policies, procedures, standards and associated instructional guides
• Responsible for maintaining the cleanliness of the cleanroom to meet standards and Hamilton Company procedures
• Accountable for regular and consistent attendance

Process Technician

System Administrator

• A System Administrator is responsible for the day-to-day operation, maintenance, and security of computer systems and networks within an organization.
• This role ensures that technology infrastructure functions effectively and efficiently, supporting the organization's goals and objectives.
• Manage and maintain physical and virtual servers, including hardware and software configurations.
• Manage and support Microsoft Azure systems (e.g., SharePoint, Exchange, Teams)
• Install, configure, and update operating systems and applications.
• Monitor server performance and resource utilization.
• Implement backup and recovery procedures.
• Design, implement, and maintain network infrastructure, including routers, switches, and firewalls.
• Monitor network performance and troubleshoot issues.
• Ensure network security and compliance with industry standards.
• Provide advanced technical assistance to users, including troubleshooting hardware and software problems.
• Create and manage user accounts and permissions.
• Solve and close escalated helpdesk tickets/tasks.
• Develop and publish helpdesk solutions.
• Monitor security threats and vulnerabilities.
• Respond to security incidents and breaches.
• Manage data storage and retrieval systems.
• Implement data backups.
• Research and evaluate new technologies and hardware.
• Plan and implement infrastructure upgrades and replacements.
• Stay current with industry trends and best practices.

Full-stack Engineer

• Responsible for development potentially in any and all layers of architecture (from UI to data and everything in-between)
• Development of new features/tools including design, documentation, implementation, and testing for primarily desktop-based applications
• Broad knowledge of how UI concepts and UX design mesh with architecture, business logic and data are critical pieces to being successful in this position
• Responsible for UI layout and design along with interface development and architectural changes as necessary for new features
• Analysis and resolution of software defects
• Effective communication with other departments and disciplines
• Developing project estimates and timelines.

Software Engineer

• Underwrite challenging and complex new and renewal submissions within underwriting guidelines and make sound risk decisions that balance our growth and profitability targets
• Negotiate terms and conditions consistent with our coverage-focused underwriting strategies
• Market our insurance products through various communications channels and occasional business travel
• Develop mutually beneficial partnerships and nurture relationships with our appointed wholesale brokers
• Monitor key metrics and ratios with an eye on efficiency and profitability
• Assist in training and mentoring of less experienced employees
• Participate in special projects and corporate initiatives

Underwriter, Professional Liability

Underwriter

• Serve as the underwriting subject matter expert and primary business owner for Hamilton Select’s underwriting platform, partnering with Underwriting, Operations and Technology on architecture, product prioritization, and delivery.
• Translate underwriting, operations and distribution business needs into platform capabilities and digital solutions.
• Define and continuously refine underwriting workflows, rules, and data requirements across the business recognizing any planning for necessary differences in requirements between brokerage and binding authority business across all aspects of functionality and development.
• In conjunction with Human Resources, Communications, Underwriting Management, and Technology, support a comprehensive Change Management strategy to drive adoption across underwriting, distribution, and operations.
• Represent platform and digital distribution capabilities in senior leadership forums, steering committees, board-level reporting, and external partner discussions.
• Partner with Underwriting Management, Distribution and Technology to execute Hamilton Select’s Digital Distribution strategy, including prioritization of key brokers, portals, and exchange connectivity.