Claims Director, Casualty Claims

Hamilton Company

Claims Director handling high exposure casualty claims for Hamilton Select. Responsibilities include claims assessment, mentoring, and strategic implementation in a hybrid work environment.

Posted 7/22/2026full-timeRichmond • Virginia • 🇺🇸 United StatesLead💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in claims handling, including complex coverage issues and multi-jurisdictional litigation, while ensuring compliance with corporate guidelines and best practices. Strong negotiation and analytical skills are essential for effective settlement and loss mitigation.

Highest-signal resume keywords

Claims Handling ExperienceComplex Coverage AnalysisNegotiation SkillsMulti-Jurisdictional LitigationClaims Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessesPolicy Language AnalysisLiability EvaluationDamage EvaluationSettlement NegotiationMediation ExperienceArbitration ExperienceClaims Systems KnowledgeRegulatory ComplianceFile Handling Requirements

Soft Skills

Analytical SkillsOrganizational SkillsCommunication SkillsTeam CollaborationMentoring Skills

Tools & Technologies

Microsoft Office SuiteSharePointIn-House Claims Systems

Certifications & Qualifications

Adjuster LicenseJD (Desirable)

Industry Keywords

Excess and Surplus MarketCasualty ClaimsSpecialty ClaimsClaims Best PracticesKey Controls

About the role

Key responsibilities & impact

Review claims and related systems and processes
Understand and analyze policy language and contracts
Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments
Draft disclaimers and reservation of rights letters
Negotiate settlements, mitigate losses, and control expenses
Adhere to Claims Best Practices, Key Controls, and file handling requirements
Maintain a high level of communication with leadership and underwriting partners
Ensure appropriate reports are timely prepared and disseminated
Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
Present to management, mentor new staff and identify procedural improvements
Support other functional groups within the organization
Ensure compliance with internal corporate guidelines, processes and procedures
Other duties as required by management
Some travel, as required for trials & mediations, etc

Requirements

What you’ll need

7+ years of experience in casualty and/or specialty claims handling or related litigation with a career history of increasing responsibility
Experience handling claims in the Excess and Surplus market preferred
Experience working with complex coverage issues required
Multi-jurisdictional claims and litigation experience required
Adjuster license and or certifications desired but not required
Bachelor’s degree or equivalent experience, JD desirable
Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M
Strong negotiating, analytical, written, and organizational skills
Mediation and arbitration experience preferred
Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems)
Ability to prioritize and manage deadlines
Ability to work both independently and collaboratively as part of a team
Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal

Benefits

Comp & perks

Hybrid working
Matching 401K plan
Medical, dental, vision, life, disability
Generous time off (including parental leave)
Continued support for professional development
Gym subsidy
My day (additional days leave for personal interests/wellness/charity work)