Account Manager

Hamilton Company

Account Manager growing and managing customer accounts in the life sciences industry. Collaborating with researchers and procurement stakeholders to drive sales and represent Cerillo's product lines.

Posted 7/24/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and sales strategy, with a strong focus on building client relationships and delivering tailored solutions. Proficient in analyzing sales data and market trends to drive revenue growth in the biotech and academic sectors.

Highest-signal resume keywords

Account ManagementSales Quota AchievementAnalytical SkillsCustomer Relationship BuildingTechnical Presentations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Data AnalysisForecastingCRM ManagementMicroplate Reader SalesSpectrophotometer SalesLaboratory Workflow FamiliarityField Applications ExperienceBudget ManagementMarket Trend AnalysisSales Target Tracking

Soft Skills

Oral CommunicationWritten CommunicationPresentation SkillsProblem SolvingCustomer Service

Industry Keywords

BiotechPharmaMicrobiologyBiochemistryAcademic InstitutionsGovernment AgenciesTrade ShowsScientific ConferencesResearch CommunitiesGrowth-Stage Startup

About the role

Key responsibilities & impact

Manage and grow a portfolio of existing and prospective accounts across an assigned territory, including academic institutions, government agencies, and biotech/pharma companies.
Estimate and analyze account records including revenue trends, costs, sales commitments, and obligations to forecast territory performance.
Identify, prospect, and engage potential new customers; develop outreach strategies tailored to individual research needs.
Build and maintain strong, long-term client relationships; serve as the primary point of contact for all assigned accounts.
Resolve customer concerns promptly and provide solutions to issues throughout the sales and post-sale process.
Conduct product demonstrations, instrument trials/pilots, and technical presentations to research and procurement stakeholders.
Set and track sales account targets aligned with company revenue objectives; manage the CRM pipeline with accuracy and discipline.
Analyze market trends and the competitive landscape to develop new sales ideas and identify emerging opportunities.
Report on account activity, revenue performance, and territory forecasts to management.
Manage the territory sales budget and expense reporting as required.
Represent Cerillo at trade shows, scientific conferences, and industry events.
Collaborate cross-functionally with applications science, marketing, and customer support teams to deliver a seamless customer experience.

Requirements

What you’ll need

Proven track record of meeting or exceeding sales quota.
Strong analytical skills; ability to interpret sales data and account performance metrics.
Excellent oral/written communication skills, including well-developed presentation skills.
Willingness to travel, including internationally, up to 50% of time.
Experience selling microplate readers, spectrophotometers, or similar analytical instruments (preferred).
Familiarity with microbiome research, microbiology, or biochemistry laboratory workflows (preferred).
Hands-on laboratory experience beyond academic coursework (preferred).
Scientific customer service experience, ideally as a field applications specialist, is preferred.
Experience at a growth-stage startup or small company (preferred).
Established relationships within academic or biotech/pharma research communities (preferred).

Benefits

Comp & perks

Hybrid work is preferred but remote work can also be negotiated.