Halter

Account Manager

• Own the retention, renewals and expansion targets of Halter’s existing revenue in the region.
• Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business.
• Renew customer agreements and expand the revenue of existing Halter customers by adding value in every interaction to drive on-farm goals and performance.
• Support the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
• Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
• Strategically partner with customers to establish clear business goals, timelines, priorities and metrics of success.
• Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
• Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
• Act as the voice of the customer and bridge the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
• Work closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy.
• Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.

Junior Account Manager