HALO Branded Solutions

Executive Assistant

• Provide comprehensive calendar management for the CEO, including scheduling meetings, resolving conflicts, and prioritizing time effectively
• Coordinate domestic and international travel, including itineraries, accommodations, and expense reporting
• Prepare and edit correspondence, reports, presentations, and other documents for executive review
• Plan and coordinate executive meetings, board meetings, and company events, including logistics, agendas, materials, and vendor management
• Act as a liaison between the CEO, executive team, employees, and external stakeholders, ensuring timely and clear communication
• Maintain confidentiality with sensitive company and personal information
• Proactively anticipate the needs of executives and provide solutions to enhance efficiency
• Expand support to other senior leaders as business needs evolve
• Serve as the first point of contact for employees and visitors
• Manage day-to-day office operations including scheduling, correspondence, filing systems, and data management
• Coordinate vendor relationships, stock procurement and mail delivery distribution
• Organize staff events and meetings and serve as cross-functional communication support

Executive Assistant – Office Management

Account Manager

• Serve as the primary point of contact, building trust and credibility through proactive communication and exceptional service.
• Understand client business goals and align HALO’s solutions to support their success.
• Develop and execute strategic account plans, including upsell opportunities and risk mitigation strategies.
• Conduct regular business reviews and performance reporting to demonstrate program value and ROI.
• Collaborate with internal teams to ensure seamless delivery and continuous improvement of client programs.
• Lead the implementation and ongoing management of sales incentive and recognition programs.
• Monitor and report on program performance, leveraging data to provide insights and recommendations.
• Manage timelines, deliverables, and cross-functional coordination for program enhancements and issue resolution.
• Ensure accurate and timely invoices, reporting, and customer service support.
• Champion process improvements to enhance client experience and internal efficiency.
• Troubleshoot and resolve issues related to data feeds, platform configuration, billing, and reporting.
• Provide feedback on product enhancements based on client needs and industry trends.
• Support special projects and initiatives assigned by the Sr. Strategic Account Manager.

Account Manager, Recognition & Incentive Program

• Support onboarding of new hires, including managing checklists, leading training sessions, and maintaining two-week onboarding schedules
• Maintain and update team knowledge resources, including Confluence pages, calendars, and the Guide to Account Operations
• Facilitate and lead team drop-in sessions and contribute content to team meetings
• Monitor and manage Paylocity requests and timecard approvals
• Assist in conducting 1:1 team touch bases and support performance feedback processes
• Address and resolve team escalations as needed, ensuring positive outcomes
• Partner with Account Executives to assess support needs and deliver operational alignment
• Assist in scheduling and ensuring adequate coverage for team leave requests
• Collaborate in the development and continual improvement of training materials
• Stay current on HALO’s internal systems and processes, and effectively communicate updates to the team

Executive Assistant – Office Management

Account Manager, Recognition & Incentive Program

Supervisor, Account Management (Remote)