Halma plc

Support Engineer

• Provide first class technical support and help for customer queries
• Deliver customer product training in virtual and face-to-face settings
• Collaborate within Sales & Marketing to deliver promotional and support material
• Guide customers in applying product features and benefits

Technical Support Engineer

Account Executive

• Meet Sales Objectives as agreed upon with sales management
• Full Cycle Sales Process Responsibility
• Sales Presentations/Customer Calls
• Building strong key customer relationships
• Value Differentiation
• Time and Territory Management
• Organizational ability
• Utilization of CRM database
• Selling across all key markets (diversification)
• Expense management within budget
• Outbound Sales calls
• Face to face sales calls
• Customer visitation expectations
• Coordination with inside resources
• Account Retention
• Account Conversion
• Travel expectations
• Zoning and Routing
• Technical, Teaching and Training Responsibilities
• Technical product knowledge
• Educate distributor sales people and/or service technicians
• Plan and implement the appropriate number and effective trainings
• Conduct one-on-one trainings as beneficial
• Participation in company product trainings
• Participate in trade shows when needed
• Handle technical questions by phone as needed to drive business with help of Tech support.
• Gain KDM support within your technical customers
• Leverage technical support to other key decision makers
• Administrative Responsibilities
• Timely compliance to all requested administrative requests
• Adherence to company policies and procedures
• Updates of CRM database
• Trip reporting
• Expense report processing
• Coordination with inside resources

Technical Support Engineer

Sales Executive