HAIAR GmbH

Technical Customer Success

• Primary point of contact for our clients after project kickoff
• Analyze client processes and identify practical automation approaches
• Conduct and facilitate strategy and process workshops
• Translate customer requirements into clear technical specifications for the tech team
• Hands-on implementation of low-code and automation solutions
• Close collaboration with product and development teams
• Provide structured customer feedback to drive software improvement
• Liaise with customers at project-manager and executive levels

Technical Customer Support – AI & Process Automation