HackerRank

Technical Product Manager

• Drive the strategy, roadmap, and delivery of products that expand skills coverage, raise content quality, and increase adoption among customers.
• Define product requirements, translate complex business and customer needs into scalable solutions
• Partner with a global network of subject matter experts to ensure assessments remain relevant, fair, and impactful.

Senior Technical Product Manager

Frontend Engineer

• Design and build the platform for trustworthy assessments
• Craft solutions to detect and prevent misuse
• Deliver a seamless developer experience
• Improve workflows and components for various user roles
• Measure and optimize key web performance metrics
• Mentor junior engineers and interns

Senior Frontend Engineer

Support Engineer

• Troubleshoot and resolve issues across the HackerRank platform, including high-severity, business-critical customer incidents requiring rapid diagnosis and coordinated response, across web applications, APIs, ATS integrations, and developer tools.
• Drive root-cause analysis with engineering, escalate appropriately, and advocate for customer-impacting fixes in a timely manner.
• Guide customers through SSO (SAML/OIDC) and SCIM integration setup with Okta and other IdPs. standards, such as SAML and SCIM.
• Act as the customer’s primary technical partner, guiding them toward the safest and most effective technical solution, not just the requested fix.
• Contribute to post-incident learnings, documentation, or tooling improvements to reduce repeat issues.

Technical Support Engineer

SDET

• Lead and standardize test automation practices across teams and services
• Design, build, and maintain scalable automation frameworks using Playwright and SerenityJS
• Develop automated test suites in JavaScript/TypeScript for web, API, and workflow validation
• Design and maintain REST API automation using Postman or equivalent tools
• Integrate automation deeply into CI/CD pipelines using Jenkins and/or GitHub Actions
• Enforce mandatory quality gates, blocking releases on automation or sanity failures
• Monitor automation executions, analyze failures, and drive root-cause resolution
• Conduct automation code reviews to ensure consistency, reusability, and maintainability
• Collaborate during design and story elaboration to define acceptance criteria and risk coverage
• Mentor QA and engineering teams on automation frameworks, tooling, and best practices
• Contribute to automation metrics, reporting, and continuous improvement initiatives

Software Development Engineer in Test II

Full-stack Engineer

• Align engineering roadmap with business outcomes
• Design and evolve core platforms for APIs
• Embed AI as a first-class concern
• Partner to deliver impact
• Mentor through reviews and design reviews

Staff Engineer

Developer Relations

• As a Senior Developer Relations (DevRel) engineer, you will be responsible for building and scaling a strong developer community around our core products.
• Your primary focus will be to engage developers, identify and nurture top talent, and create systems that enable the community to contribute high-quality questions at scale.
• You will operate at the intersection of community, product, and growth, acting as both a champion for developers and a strategic partner to internal teams.
• This role is critical to expanding our ecosystem, increasing our talent pool in the network, and ensuring our products are shaped by real-world developer needs and expertise.
• Build and manage a global network of experts to create coding challenges.
• Build, curate, and manage a community-sourced pipeline of high-quality hands-on questions that include problem description, canonical solutions, hints and guidelines for all our core products.
• Nurture community participation, support developer success, and measure engagement signals to inform strategy.
• Identify, recruit and collaborate with developer champions, contributors, community leaders, and influencers to grow our reach and credibility.

Senior DevRel Engineer

Product Operations

• Reimagine product workflows using AI-first systems to make processes faster, smarter, and more transparent across teams.
• Drive product planning and release execution, tracking key deliverables and providing stakeholders with clear visibility into progress and results.
• Turn data into action by using tools like Linear and Pendo to increase visibility, guide decisions, and improve customer outcomes.
• Synthesize customer and field feedback, partnering with product and GTM leadership to shape roadmap priorities and deliver measurable customer value.
• Lead cross-team initiatives from Demo Days to accessibility improvements, coordinating smoothly with global teams and making an impact at scale.

Product Operations Manager

• Lead and develop a team of Technical Support Engineers in AMER, supporting customers who integrate HackerRank into their technical hiring workflows.
• Partner with Product, Engineering, and GTM to surface and resolve systemic issues, whether that's a broken ATS integration, a flawed assessment configuration, or a reliability gap impacting a customer's hiring pipeline.
• Design and own support operations that prevent recurring issues.
• Personally handle complex L2/L3 cases and customer escalations, setting the technical and quality bar for the team.
• Identify workflows ripe for automation and build agents yourself using low-code/no-code tools like n8n, Zapier, or Make, or by querying LLM APIs for more custom solutions.

Manager, Technical Support Engineering

Engineer

• Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers.
• Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions.
• Keep customer projects on track through disciplined execution and proactive updates.
• Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience.
• Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer.

Forward Deployed Engineer

Backend Engineer

• Design and deliver high-scale, resilient integrations that power HackerRank’s ecosystem.
• Partner with Product and Engineering leadership to break down, prioritize, and execute integration work.
• Support enterprise customers with complex integration needs.
• Continuously improve HackerRank’s engineering practices and standards.
• Use AI-powered development tools to accelerate coding, debugging, and automation workflows.

Backend Engineer II

• Architect, design, and lead the implementation of complex backend systems and services that power core product experiences at scale.
• Define and drive technical strategy for your domain, making key decisions on system design, technology choices, and long-term architectural direction.
• Own the end-to-end reliability and performance of critical backend services, establishing SLOs, monitoring, and incident response best practices.
• Design scalable API frameworks and data models that serve as foundations for multiple product teams and external integrations.
• Lead cross-functional technical initiatives spanning multiple teams, coordinating with frontend, infrastructure, product, and design stakeholders.
• Identify and drive large-scale refactoring efforts, tackling tech debt and evolving legacy systems into modern, maintainable architectures.
• Mentor and grow engineers on the team through design reviews, code reviews, and hands-on technical guidance.
• Contribute to engineering-wide standards, tooling, and processes that raise the bar for code quality and developer productivity.

Senior Backend Engineer

Sales Operations Manager

• Act as a day-to-day resource for the sales team — answering process questions, resolving tool issues, and helping reps get the most out of our sales tools.
• Maintain documentation for sales processes.
• Assist with cross-functional projects involving Marketing, Finance, and Customer Success.
• Monitor and maintain data accuracy across Salesforce and the broader GTM tech stack.
• Perform routine audits, identify data hygiene issues.
• Execute data imports, list uploads, and record updates in support of sales and marketing campaigns.
• Help investigate trends and anomalies in sales process data such as: lead conversion, sales activity, forecast and pipeline variances.

Sales Operations Analyst

Recruitment

• Build strong, diverse pipelines through proactive sourcing across developer communities, open-source networks, hackathons, referrals, and beyond.
• Own full-cycle recruiting for engineering, machine learning, data, platform, product management, and design roles with a focus on quality, speed and inclusion.
• Partner deeply with hiring managers to define success profiles, calibrate talent, and assess what truly predicts performance, not just resume pedigree.
• Own your metrics: pipeline health, conversion rates, time-to-offer, offer acceptance, and quality of hire.
• Use data to improve outcomes and communicate impact.
• Build relationships with individuals we would create roles for. Proactively identify and engage exceptional talent, even ahead of open roles.
• Flex into non-technical hiring (GTM, operations, customer success and business functions) as needed.

Talent Acquisition Partner

Account Manager

• Own a Book of Business strategy that drives adoption, engagement, measurable value, and growth.
• Build tailored account strategies that guide customers to achieve hiring and talent development goals while ensuring retention and expansion.
• Act as a strategic advisor by leading customer and internal teams, removing roadblocks, and accelerating adoption.
• Cultivate executive and stakeholder relationships to position HackerRank as a critical partner in workforce strategy.
• Proactively manage customer health with check-ins, QBRs, and success planning to ensure seamless renewals and expansions.
• Maintain accurate forecasts and pipeline visibility to align growth opportunities with customer needs.

Customer Account Manager – SMB

Manager

• Consult with customers to understand issues and solve problems with expert advice or delivery of projects and programs.
• Deliver Projects that you expertly scope and project manage to a successful conclusion.
• Manage Programs that allow HackerRank to stay engaged with customers for extended engagements in support of customer retention or ongoing managed services.
• Collaborate with and lead teams in support of customer projects and programs.
• Ownership and accountability in delivering Customer Delight throughout all phases of the customer journey.