GXO Logistics, Inc.

System Administrator

• Maintain the integrity and accuracy of stock data within the Warehouse Management System (WMS), ensuring physical stock always aligns with system records across the site
• Investigate and resolve stock discrepancies, quarantines and system issues, supporting Pick, Goods In and wider warehouse operations to keep things running smoothly
• Manage inbound scheduling, stock movements and transfers between locations, ensuring correct date rotation, site capacity alignment and minimal operational impact
• Produce and analyse daily, weekly and monthly reports, tracking KPIs, identifying risks and escalating issues that may affect performance or Health & Safety

Stock and Systems Administrator

Financial Planning and Analysis

• Help keep financial and commercial operations running smoothly
• Support the multi-site Finance Manager with key financial, commercial, and administrative duties
• Ensure colleagues, clients, and site teams receive accurate and timely information
• Produce weekly and monthly management accounts
• Build strong relationships with operational teams and customer contacts
• Support effective decision‑making and performance reporting
• Maintain reconciliations across payroll, agency, trackers, and balance sheet accounts
• Manage the Purchase Order process, including coding, authorisation, and clear commentary
• Drive continuous improvement and provide proactive insights

Assistant Finance Manager

Learning and Development

• Deliver engaging site inductions and mandatory training
• Coach and develop new starters and existing colleagues
• Identify training needs through observation and collaboration with team leaders
• Design and deliver locally run training programmes using blended learning approaches
• Maintain accurate training records and ensure colleague competence

Learning & Development Coach

• Coordinate daily transport activity, ensuring vehicles are booked, loaded and dispatched on time
• Monitor delivery performance, managing delays, issues and customer updates as required
• Work closely with drivers, warehouse teams and planners to ensure smooth operations
• Adjust transport plans and provide feedback to maximise trailer utilisation
• Promote safety, compliance and “right first time” service across all transport activity

Training Coordinator

Operations

• Coordinate all aspects of the GXO Primark operation
• Ensure the site delivers against KPI’s, customer expectations, and budgeted costs
• Lead and manage operations and resources in a safe, compliant, and cost-effective manner
• Deliver excellent customer service and strong financial performance
• Build strong, positive employee relations, including absence, performance, succession, and development management

Operations Manager

Customer Support

• Respond to inbound contacts via phone, email and chat
• Upsell and cross-sell additional items
• Answer inquiries while maintaining and updating the customer database
• Maintain a sense of urgency in responding to the customer's needs
• Be creative and go above and beyond when assisting our customers
• Accurate and efficient order entry and maintenance of customer files
• Ask probing questions and overcome objections

Contact Center Support Rep – Day Shift

• Establish work schedules, assign jobs and train staff
• Guide, counsel and encourage employees; improve potential and champion high standards
• Establish and maintain effective relationships with onsite customers and other key partners
• Provide a safe and secure work environment through training and safety inspections
• Assist with evaluating employee performance, providing written and verbal feedback
• Implement and carry out all company policies, procedures and standards

Operations Supervisor – 3rd Shift

• Communicate with customers, vendors and team members to ensure customer commitments are met
• Demonstrate an understanding of GXO’s quality policies; establish procedures for maintaining quality objectives
• Provide guidance to supervisors with respect to personnel, quality and safety
• Hire, train, develop and appraise staff effectively
• Make recommendations on programs to improve operations
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations

Operations Manager – Weekend, 2nd Shift

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Operations Supervisor – 1st Shift

Clinical Operations

• Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
• Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
• Maintain work schedules and work assignments
• Ensure time and attendance is properly maintained, monitored and approved in a timely manner
• Ensure efficient utilization of all equipment and the coordination of maintenance needs
• Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed
• Partner with staff to manage and always maintain appropriate stock
• Ensure compliance with specified contract metrics
• Maintain high standards of operational efficiency
• Ensure quality management system procedures are implemented throughout functional groups
• Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements

Site Operations Manager – 1st Shift

Analyst

• Evaluate, define and research existing WMS, and configure, test and support business functions
• Make recommendations to management on opportunities for process improvements by leveraging applications in the system
• Communicate changes, improvements and modifications to management so that issues and solutions are understood
• Determine project scope, and identify and resolve system issues
• Assist with translating user requirements into functional requirements, including creating process models, diagrams and charts to provide direction to the team
• Handle configuration changes in the WMS
• Define and coordinate the implementation of test cases as part of the process
• Provide training to end users for modifications to existing and new processes

Warehouse Management Systems Analyst – 2nd Shift

Human Resources

• Administer Human Resources (HR) policies and programs to ensure compliance in staffing and recruitment, employee relations, training and development, benefits, compensation, time and attendance record keeping, and personnel records administration
• Work closely with plant operations and HR team to ensure a positive 'open door' climate
• Ensure employee and business strategies result in excellent customer service
• Handle all aspects of the HR department, including administration, legal compliance, policy/procedure enforcement, benefits, compensation, hiring, retention and termination
• Supervise HR staff
• Keep senior management and operations informed of internal and external HR developments that may impact overall effectiveness
• Provide HR reports to upper management as requested

Human Resources Manager

• processing orders
• preparing correspondence
• fulfilling customer needs to ensure customer satisfaction
• provide, translate, or communicate information in both English and French
• understand basic administrative functions of Customer Service area

Customer Service Representative II

Supply Chain

• Supervise the Inventory Control team
• Maintain inventory records and reconcile discrepancies
• Establish and maintain procedures to meet company and customer commitments
• Promote and implement continuous improvement initiatives
• Train, motivate and lead others within area of responsibility
• Facilitate conflict resolution and enforce company policies and procedures