GXO Logistics, Inc.

Analyst

• Prepare operational analyses of services, projects or general business functions
• Maintain databases; extract information and develop metrics and scorecards to measure and improve overall performance
• Research operations, including performance and productivity data, error rates and root causes; review reports to identify operational issues across departments
• Prepare related reports, graphs, charts, presentations and other documents to support analyses
• Utilize systems and software to develop and maintain reporting tools to support business decisions
• Perform supplier and location waste walks to generate cost-saving ideas for the pipeline

Material Planning Analyst – Weekend, 1st Shift

Operations

• Communicate with customers, vendors and team members to ensure customer commitments are met
• Demonstrate an understanding of GXO’s quality policies; establish procedures for maintaining quality objectives
• Provide guidance to supervisors with respect to personnel, quality and safety
• Hire, train, develop and appraise staff effectively
• Make recommendations on programs to improve operations
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations

Manager, SC Operations – 2nd Shift

Technician

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions
• Audit daily order processes; ensure all orders are sent to each site
• Monitor and report all errors for performance tracking
• Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions
• Oversee service provider performance and engage providers for service improvement
• Communicate order changes with warehouses and coordinate shipment schedules
• Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department

Production Technician Supervisor – 1st Shift

Data Center Operations Supervisor - 1st Shift - Travel

Account Manager

• Handle relationships with domestic and international customers
• Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
• Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
• Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
• Audit QMS documents
• Participate in managing quality systems and continuously improving processes within the facility
• Contribute to quarterly business reviews and presentations

Customer Support

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Process changes or cancellations to delivery orders (missing or mis-delivered shipments)

Customer Service Rep

Clerk

• Process orders and maintain inventory in a Warehouse Management System (WMS)
• Perform data entry tasks
• Research and correct transaction errors
• Handle domestic and international shipping documents

Clerk – Day Shift

Supervisor

• Ensure efficient daily operations of the warehouse; prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the 7S program and maintain a clean environment at all times
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans

Warehouse Supervisor – 2nd Shift

Clinical Operations

• Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
• Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
• Maintain work schedules and work assignments
• Ensure time and attendance is properly maintained, monitored and approved in a timely manner
• Ensure efficient utilization of all equipment and the coordination of maintenance needs
• Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed
• Partner with staff to manage and always maintain appropriate stock
• Ensure compliance with specified contract metrics
• Maintain high standards of operational efficiency
• Ensure quality management system procedures are implemented throughout functional groups
• Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements

Manager, SC Site Operations – 1st Shift

Manager, SC Operations – 1st Shift

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Supervisor, SC Operations – 2nd Shift

Supervisor, SC Operations – 1st Shift

Supply Chain

Warehouse Operations Manager

Data Scientist

• Oversee operational processes to ensure correct inventory levels are maintained and orders are completed accurately and on time
• Review workload and assign tasks to employees
• Properly train and coach the warehouse team and provide positive developmental opportunities; recommend performance improvement actions as needed
• Correctly utilize warehouse management system and maintain appropriate work documents
• Establish, maintain and promote exceptional customer service
• Correctly interpret and enforce company policies and safety procedures to ensure compliance
• Safely operate various equipment and tools
• Provide support and backup to warehouse management
• Track orders and investigate problems
• Catalog and track goods and/or supplies
• Adhere to the 7S program by maintaining a clean environment
• Work in a safe manner that protects you and your team members

Data Center Lead – Night Shift

Operator

• operate powered industrial lift trucks and order pickers to push, pull, lift, stack or move product, equipment and materials
• use a handheld scanner with a high degree of accuracy
• load and unload trailers as needed
• adhere to the 7S program and maintain a clean environment at all times
• display a commitment to process excellence
• demonstrate an understanding of the Supply Chain quality policy
• perform inbound receiving processes