Account Manager

GXO Logistics, Inc.

Account Manager managing domestic and international customer relationships for a logistics company. Handling issues, improving processes, and supporting account relationship activities with a focus on positive outcomes.

Posted 7/2/2026full-timeEverett • Washington • 🇺🇸 United StatesJunior💰 $67,337 - $101,006 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and resolving issues effectively while contributing to quality systems and process improvements. Proficient in utilizing ERP and MRP systems within the aerospace manufacturing sector.

Highest-signal resume keywords

Customer Relationship ManagementSupply Chain ManagementMicrosoft Office (Excel)ERP and MRP Systems (Oracle/SAP)Aerospace Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Supply Chain ManagementManufacturing PlanningProblem-SolvingQuality Management Systems (QMS) Auditing

Soft Skills

CommunicationCross-Functional Collaboration

Tools & Technologies

Microsoft OfficeERP SystemsMRP Systems

Industry Keywords

AerospaceGovernment Program RequirementsFederal Law Compliance

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Handle relationships with domestic and international customers
Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
Audit QMS documents
Participate in managing quality systems and continuously improving processes within the facility
Contribute to quarterly business reviews and presentations

Requirements

What you’ll need

Bachelor’s degree in related field or equivalent related work or military experience
1 year of experience in supply chain management
Advanced to expert skills with Microsoft Office (Excel)
Government program requirements and federal law require U.S. person status
3 years of experience in manufacturing planning (it’d be great if you also have)
Experience with multiple ERP and MRP systems (Oracle/SAP preferred)
Experience working in an aerospace environment
Solid problem-solving skills

Benefits

Comp & perks

paid time off
medical/dental/vision insurance
401(k)
other benefits to eligible employees