GXO Logistics, Inc.

Operations

• Communicate with customers, vendors and team members to ensure customer commitments are met
• Demonstrate an understanding of GXO’s quality policies; establish procedures for maintaining quality objectives
• Provide guidance to supervisors with respect to personnel, quality and safety
• Hire, train, develop and appraise staff effectively
• Make recommendations on programs to improve operations
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations

Warehouse Operations Manager – 1st Shift

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Warehouse Operations Supervisor – 1st Shift

SC Operations Manager – 2nd Shift

Operations Supervisor – Weekend 2nd Shift

Human Resources

• Managing HR systems, employee records, and personnel files to ensure accuracy and compliance
• Supporting recruitment activities including interview coordination and onboarding administration
• Handling absence processes, probation tracking, and leaver administration
• Preparing HR documentation such as contracts, letters, and meeting packs
• Responding to employee and manager queries while maintaining HR inbox SLAs

HR Administrator – 12-month FTC

Manager

• Managing inventory operations, including cycle counts (PI), stock accuracy, and system integrity
• Leading and developing a team, providing feedback, training, and performance support
• Monitoring WMS performance and identifying/reporting any stock or system issues
• Planning labour, shifts, and workloads to meet operational demand and budget
• Driving continuous improvement initiatives and resolving inventory discrepancies

Inventory First Line Manager

DevOps Engineer

• Design, develop, and maintain continuous integration and build pipelines
• Develop and support tools that improve build, release, and deployment productivity
• Deliver and support microservices build and release processes
• Maintain version control, branching strategies, and artifact management practices
• Write and maintain clear technical documentation, runbooks, and release notes
• Study, evaluate, and communicate technologies used or under consideration within the organization
• Support build systems using Windows and Java-based environments
• Work with deployment and automation tools such as Jenkins, PowerShell, and Ansible
• Integrate test automation, security scanning, and analysis tools into CI/CD pipelines
• Collaborate with cross‑functional teams to troubleshoot build and release issues
• Support release coordination, environment readiness, and incident resolution activities
• Ensure compliance with security, audit, and change management requirements

Build and Release Engineer

Customer Support

• Handling customer enquiries via our call management system with accuracy and care
• Investigating and resolving issues promptly within service guidelines
• Managing urgent orders, returns, and complaints with empathy and efficiency
• Liaising with internal departments to ensure smooth communication and service delivery
• Maintaining customer profiles and proactively managing service changes

Customer Service Advisor – 12-month FTC

Robotics

• Repair and maintain site ABB robotics, GreyOrange butlers, conveyors and wrappers
• Follow and execute basic functional testing procedures for equipment
• Perform necessary preventive maintenance in a timely manner with adequate recordkeeping
• Locate sources of problems by observing and monitoring the automation field; diagnose and make repairs
• Document performance of preventive maintenance, equipment repair, part usages, etc.

Robotics Technician

• Establish work schedules, assign jobs and train staff
• Guide, counsel and encourage employees; improve potential and champion high standards
• Establish and maintain effective relationships with onsite customers and other key partners
• Provide a safe and secure work environment through training and safety inspections
• Assist with evaluating employee performance, providing written and verbal feedback
• Implement and carry out all company policies, procedures and standards

Senior Operations Supervisor – 3rd Shift

Systems Engineer

• Evaluate, define and research existing WMS, and configure, test and support business functions
• Make recommendations to management on opportunities for process improvements by leveraging applications in the system
• Communicate changes, improvements and modifications to management so that issues and solutions are understood
• Determine project scope, and identify and resolve system issues
• Assist with translating user requirements into functional requirements, including creating process models, diagrams and charts to provide direction to the team
• Handle configuration changes in the WMS
• Define and coordinate the implementation of test cases as part of the process
• Provide training to end users for modifications to existing and new processes

Warehouse Management Systems Analyst – Weekend Day Shift

• Maintain Kronos time records for direct reports; attend and audit new hire classes and follow up with department supervisors on customer satisfaction
• Handle Quality Management System (QMS) floor training using Floor Training Tracker
• Conduct needs assessments with department supervisors; evaluate training materials, recommend improvements and serve as a training instructor when necessary
• Generate special reports from the Employee Training Database and timekeeping system
• Organize and execute a process for maintaining, filing and storing all training records; enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
• Energize the QMS training process by generating and distributing required training rosters and sign-off sheets, ensuring compliance with QMS training requirements
• Organize and maintain the supporting organizational structure in the Employee Training Database (employees, roles and associated QMS training requirements) to reflect the quality training requirements of the organization

Operations Supervisor – Training

• Oversee the activities of the department and its instructors in training members of the Operations team
• Maintain Kronos time records for direct reports
• Attend and audit new hire classes and follow up with department supervisors on customer satisfaction
• Handle Quality Management System (QMS) floor training using Floor Training Tracker
• Conduct needs assessments with department supervisors;
• Evaluate training materials, recommend improvements and serve as a training instructor when necessary
• Generate special reports from the Employee Training Database and timekeeping system
• Organize and execute a process for maintaining, filing and storing all training records;
• Enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
• Energize the QMS training process by generating and distributing required training rosters and sign-off sheets, ensuring compliance with QMS training requirements
• Organize and maintain the supporting organizational structure in the Employee Training Database

Operations Training Supervisor – 1st shift

• Supervise, motivate, coach and train warehouse associates; implement performance improvement strategies when needed
• Oversee equipment and coordinate all maintenance needs
• Handle inventory control processes
• Drive quality operations through the application of Lean methodologies
• Create and monitor KPIs against targets; lead the organization to meet or exceed KPIs
• Ensure picking and putaway activities in the distribution center are meeting operational needs
• Lead the operations team to support value-added service and outbound packing to meet or exceed lead time requirements
• Initiate and facilitate projects focusing on the improvement of safety, quality, delivery, cost and employee morale

Senior Manager, Operations

Events

• Patrol all areas of the buildings by foot and vehicle as required
• Monitor security cameras and conduct daily physical hazard inspections
• Defuse disturbances and escort individuals from the property if necessary
• Conduct initial investigation reports and gather evidence as directed by security leadership
• Walk through and around the exterior of the buildings conducting safety hazard and security audits
• Complete incident reports related to security and in collaboration with security leadership
• Maintain a safe work environment