GXO Logistics, Inc.

Systems Engineer

• Evaluate, define and research existing WMS, and configure, test and support business functions
• Make recommendations to management on opportunities for process improvements by leveraging applications in the system
• Communicate changes, improvements and modifications to management so that issues and solutions are understood
• Determine project scope, and identify and resolve system issues
• Assist with translating user requirements into functional requirements, including creating process models, diagrams and charts to provide direction to the team
• Handle configuration changes in the WMS
• Define and coordinate the implementation of test cases as part of the process
• Provide training to end users for modifications to existing and new processes

Warehouse Management Systems Analyst

• Support the information systems component for the Warehouse Management Systems (WMS)
• Perform service management processes
• Foster and maintain ongoing client relationships and configure systems
• Write specifications for new development and system enhancements
• Perform and coordinate quality assurance testing under the direction of senior analysts and managers
• Communicate and collaborate with stakeholders, key users and business process leads to analyze business problems and capture detailed requirements; reconcile conflicts
• Facilitate meetings and workshops that determine process requirements and system changes
• Develop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiatives
• Work closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user-acceptance testing
• Guide and consult with other analysts
• Partner with program and training/communication teams to ensure business readiness for organizational change, and a schedule for impacted processes/systems changes; assist in creating training documentation and delivering train-the-trainer sessions
• Provide leadership, training, coaching and guidance to key users

Lead Supply Chain Systems Analyst

Operations

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Warehouse Operations Supervisor – 2nd Shift

Supply Chain

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Maintain a clean environment at all times
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans

Warehouse Supply Chain Supervisor – 4th Shift

• Supervise the Inventory Control team
• Maintain inventory records and reconcile discrepancies
• Establish and maintain procedures to meet company and customer commitments
• Promote and implement continuous improvement initiatives
• Train, motivate and lead others within area of responsibility
• Facilitate conflict resolution and enforce company policies and procedures

Inventory Control Supervisor – 1st Shift

Data Center Operations Supervisor – Weekend Day Shift

Operations Supervisor – Weekend 3rd Shift

Manager

• Responsible for the efficient operation of the warehouse
• Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
• Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
• Maintain work schedules and work assignments
• Ensure time and attendance is properly maintained, monitored and approved in a timely manner
• Ensure efficient utilization of all equipment and the coordination of maintenance needs
• Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed
• Partner with staff to manage and always maintain appropriate stock
• Ensure compliance with specified contract metrics
• Maintain high standards of operational efficiency
• Ensure quality management system procedures are implemented throughout functional groups
• Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements

General Manager

• Manage and lead the RFP response process, from review to scope discovery to solution design.
• Develop win strategies that address the client's pain points and meet their commercial expectations.
• Promote "game-changing" thinking and continuously generate new ideas to improve processes, service, efficiency, quality, and cost.
• Work closely with the Business Analytics and Design Engineering teams to get a solid understanding of the client's business and to drive a collaborative design process.
• Apply your warehouse automation expertise to provide early technology fit analysis and develop a conceptual automation architecture for the customer solution.
• Review the engineered automation design and labor standards developed by the Solutions Design Engineer for all process paths to identify opportunities and recommend process changes to improve the function and flow of the operation.
• Review and benchmark the solutions model, ensuring all elements of the cost structure accurately represent the design and process paths proposed, and that the operating parameters that drive the scope of the solution are correct and applicable to the industry.
• Participate in internal and external collaboration sessions to identify any changes in scope that could impact the solution design and/or pricing.
• Leads the team to modify the solution package (layout, model, Solution Design Document), to reflect any qualitative changes.
• During implementation phase, provides support to the implementation team, answering questions about scope and design to ensure the implementation is consistent with the original design layout and processes.
• Collaborate with other parts of the Supply Chain Solutions team, cross-functional teams, as well as external partners to help implement strategic, tactical, and operational projects and assist with associated change management.
• Manage, mentor, develop, and train Solutions Design Engineers to help perform project work as well as strengthen the team on an ongoing basis.

Senior Manager, Solutions

• Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
• Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
• Maintain work schedules and work assignments
• Ensure time and attendance is properly maintained, monitored and approved in a timely manner
• Ensure efficient utilization of all equipment and the coordination of maintenance needs
• Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed
• Partner with staff to manage and always maintain appropriate stock
• Ensure compliance with specified contract metrics
• Maintain high standards of operational efficiency
• Ensure quality management system procedures are implemented throughout functional groups
• Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements

Data Center Site Manager

Customer Support

• Coordinate workload allocation among warehouse workers, material handlers and drivers
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed
• Assign and release orders sent for loading and unloading
• Allocate and research inventory for orders
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
• Maintain and generate required reports
• Process, audit and file various documentation

Customer Service Representative

Warehouse Operations General Manager

Security Engineer

• Improve, track and report on key loss prevention goals and metrics
• Proactively research leading indicators to create, influence, drive and deliver results on loss prevention performance within the facility
• Partner with Security leaders to help initiate investigations of internal/external theft and fraud
• Engage, coach, train and influence loss prevention agents to be an extension of the Loss Prevention team by equipping them with knowledge to identify leading indicators of risk; educate them on the appropriate escalation path
• Effectively address product loss and physical security incidents
• Investigate workplace violence incidents in conjunction with the Loss Prevention Manager and Corporate Security Manager
• Identify market trends relating to physical security and develop action plans to assist in implementing best practices at the facility
• Ensure all Loss Prevention team members understand GXO Global Security Operations and Loss Prevention vision and values to align performance
• Guarantee internal controls are adhered to per company security standards
• Recruit, hire, develop and train loss prevention agents

Security Supervisor – 1st Shift

Operations Supervisor – 1st Shift

• Oversee several important areas that are critical to keeping operations running smoothly
• Communicate with customers, vendors and team members to ensure customer commitments are met
• Demonstrate an understanding of quality policies; establish procedures for maintaining quality objectives
• Provide guidance to supervisors with respect to personnel, quality and safety
• Hire, train, develop and appraise staff effectively
• Make recommendations on programs to improve operations
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other standards