Operations Training Supervisor – 1st shift

GXO Logistics, Inc.

Operations Training Supervisor responsible for training Operations team. Maintaining training records and auditing classes in a leading supply chain solutions company.

Posted 5/27/2026full-timeOmaha • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Oversee the activities of the department and its instructors in training members of the Operations team
Maintain Kronos time records for direct reports
Attend and audit new hire classes and follow up with department supervisors on customer satisfaction
Handle Quality Management System (QMS) floor training using Floor Training Tracker
Conduct needs assessments with department supervisors;
Evaluate training materials, recommend improvements and serve as a training instructor when necessary
Generate special reports from the Employee Training Database and timekeeping system
Organize and execute a process for maintaining, filing and storing all training records;
Enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
Energize the QMS training process by generating and distributing required training rosters and sign-off sheets, ensuring compliance with QMS training requirements
Organize and maintain the supporting organizational structure in the Employee Training Database

Requirements

What you’ll need

2 years of relevant work experience
Experience with warehouse management or inventory systems
Ability to adhere to the 7S program
Proven ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices
Associate or bachelor’s degree (preferred)
2 years of experience in a leadership role with supervisory responsibilities (preferred)
Experience working in an ISO environment (preferred)
Demonstrated understanding of the Supply Chain Quality Policy and a commitment to process excellence by ensuring proper, efficient and accurate use of the processes
Effective organizational and leadership skills;
Ability to establish and maintain effective, collaborative work relationships both internally and externally

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability
Competitive compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KronosQuality Management System (QMS)Floor Training TrackerEmployee Training DatabaseRecords Retention Matrixwarehouse management systemsinventory systemsISO environment7S programprocess excellence

Soft Skills

leadershiporganizational skillscollaborative work relationshipscustomer satisfactiontraining instructorneeds assessmentcommunicationproblem-solvingteam managementsafety practices

Certifications

associate degreebachelor’s degree