Guidehouse

Database Administrator

• Strong knowledge and experience in Oracle PL/SQL and SQL Oracle functions, procedures, triggers, packages using Oracle 11g or newer
• Participate in production implementations working closely with other members of the production support group to ensure the proper transition of system changes into the production environments
• Design, develop, and maintain scripts for automation, data processing, and database maintenance and monitoring solutions using scripting languages including PL/SQL, Perl, and shell.
• Perform general technical trouble shooting & give consultation to development teams
• Data analysis and debugging with a focus on identifying data quality issues.
• Provide application troubleshooting support, identifying root causes and implementing permanent resolutions.
• Create & maintain technical documentation including system diagrams & operational procedures
• Analyze, troubleshoot, and resolve database and application performance issues, working closely with application, infrastructure, and support teams.
• Ensure database environments follow best practices for reliability, scalability, and security.
• Participate in production implementations, working closely with other members of the production support group to ensure the proper transition of system changes into production environments.

Product Designer

• Design intuitive, accessible, and user-centered experiences for Grants.gov web applications, online forms, applicant workflows, grantor workflows, public website content, and related digital services.
• Create wireframes, prototypes, user flows, journey maps, form layouts, interaction patterns, and design specifications that support usability, accessibility, and implementation by development teams.
• Design and improve web forms that are platform- and browser-independent, reduce duplicate data entry, support validation and simple calculations, and align with Grants.gov forms requirements.
• Ensure designs, forms, content layouts, and interaction patterns comply with Section 508 requirements and accessibility best practices, including keyboard navigation, screen reader compatibility, color contrast, focus order, labels, instructions, and error handling.
• Conduct usability reviews, accessibility reviews, heuristic evaluations, stakeholder interviews, and technical requirements interviews to identify user pain points and improvement opportunities.
• Collaborate with developers and testers to validate that implemented designs meet usability, accessibility, browser compatibility, responsive design, and Section 508 expectations.
• Support corrective and preventative maintenance for website and form-related user experience issues, including broken links, confusing content, layout inconsistencies, inaccessible interactions, and helpdesk escalation trends.
• Partner with content, communications, outreach, and helpdesk teams to improve user documentation, online help, FAQs, troubleshooting guidance, release notes, status updates, and other public-facing materials.
• Support Grants.gov chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities.
• Prepare design artifacts, accessibility findings, usability recommendations, wireframes, prototypes, and presentation materials consistent with HHS EPLC, program documentation, and stakeholder communication needs.
• Present design recommendations, usability findings, accessibility risks, tradeoffs, and implementation considerations clearly to executive, federal, technical, and non-technical audiences.

UI/UX Designer

Systems Engineer

• Lead the technical architecture, modernization, and continuous improvement of the Grants.gov platform and related solutions.
• Collaborate with federal stakeholders, product teams, engineers, security specialists, and operations personnel to design scalable, secure, and highly available solutions.
• Provide architectural leadership for system enhancements, cloud-based services, integrations, security compliance, and operational excellence.
• Lead the development and maintenance of enterprise, solution, application, integration, and platform architectures.
• Design scalable, highly available, secure, and resilient application and infrastructure solutions.
• Define architecture roadmaps, modernization strategies, and technical recommendations.
• Collaborate with development, operations, security, and cloud teams to ensure architectural alignment.
• Evaluate and recommend emerging technologies and operational improvements.
• Provide technical oversight for system-to-system integrations, APIs, and application workflows.
• Support architecture governance processes and compliance with federal architecture standards.
• Participate in incident investigations, capacity planning, and technology risk assessments.
• Support cybersecurity and privacy initiatives, including Authority to Operate (ATO) activities.
• Present technical concepts and architecture recommendations to stakeholders.
• Develop architecture artifacts, technical management plans, and executive-ready presentations.

Systems Architect

Scrum Master

• Lead Agile execution for teams supporting Grants.gov operations, maintenance, enhancements, transition activities, application platform services, application management, security, reporting, and communications support.
• Facilitate planning, daily coordination, backlog refinement, sprint reviews, retrospectives, release readiness, dependency management, and cross-team collaboration to help deliver reliable, secure, and user-centered services.
• Work closely with federal stakeholders, product owners, technical leads, developers, testers, operations staff, security teams, IV&V partners, helpdesk partners, and modernization teams to align delivery activities with mission priorities, HHS EPLC expectations, compliance requirements, and cost-efficiency objectives.
• Track sprint progress, risks, issues, dependencies, impediments, and delivery metrics; escalate blockers and support timely resolution across development, operations, security, helpdesk, IV&V, and modernization stakeholders.
• Support transition-in and transition-out activities by helping teams organize work, validate readiness, manage dependencies, and sustain continuity of development, operations, maintenance, and user support services.
• Prepare and communicate Agile status, sprint progress, risks, dependencies, action items, and delivery insights in formats appropriate for executive, federal, technical, and non-technical audiences.

Senior Scrum Master

Software Engineer

• As a Lead Developer, you will provide technical leadership for teams supporting Grants.gov application operations, maintenance, enhancements, forms development, chatbot capabilities, system-to-system integrations, release planning, deployment, testing, documentation, and production support.
• You will work closely with federal stakeholders, architects, product owners, scrum masters, developers, testers, operations staff, security teams, IV&V partners, helpdesk partners, and modernization teams to design, build, troubleshoot, and deploy reliable, secure, scalable, and user-centered solutions.
• You will help ensure development activities align with HHS EPLC expectations, security and privacy requirements, application performance needs, and the operational continuity requirements of a public-facing federal shared service.
• Lead application development, maintenance, and enhancement activities for Grants.gov, including web-based capabilities, system-to-system interfaces, forms processing, chatbot-related updates, and operational support features.
• Provide hands-on technical leadership to developers by guiding solution design, coding standards, code reviews, troubleshooting, defect resolution, refactoring, and secure development practices.
• Design, develop, test, and deploy approved application enhancements in accordance with HHS Enterprise Performance Life Cycle expectations and program change management processes.
• Support corrective and preventative maintenance for the Grants.gov application and chatbot to sustain availability, performance, usability, and uninterrupted service through rolling deployment practices.
• Develop and maintain Grants.gov forms and related processing capabilities, including validation, browser compatibility, Section 508 support, XML and PDF generation, and compatibility with current and prior form viewer versions.
• Support S2S technical coordination, including certificate coordination, diagnostics, error log review, interface troubleshooting, and issue resolution for partner organizations.
• Coordinate with operations, database, cloud, security, and application platform teams on deployments, configuration changes, performance tuning, monitoring, incident response, and production support needs.
• Support testing activities, including unit testing, integration testing, regression testing, defect triage, IV&V coordination, release readiness, and validation of production changes.
• Update and maintain technical documentation, development artifacts, system documentation, release notes, online help updates, troubleshooting guides, and other materials needed to operate and maintain the system.
• Analyze production issues, helpdesk escalations, stuck submissions, broken links, performance concerns, and application defects; recommend and implement timely fixes and long-term improvements.
• Partner with architects and modernization teams to identify technical improvements, reduce technical debt, improve maintainability, support cost-efficiency goals, and align legacy Grants.gov capabilities with future-state modernization objectives.
• Communicate technical status, risks, design considerations, alternatives, and recommendations clearly to technical teams, federal stakeholders, and non-technical audiences.

Lead Developer

Security Engineer

• Support secure operations, compliance, risk management, and continuous monitoring for a mission-critical federal grants platform.
• Emphasize federal security requirements, ATO support, POA&M management, incident response, security documentation, and vulnerability coordination.
• Contribute to secure operations through security documentation, continuous monitoring, vulnerability tracking, POA&M coordination, incident response support, ATO activities, and security oversight.
• Support implementation, monitoring, and documentation of federal cybersecurity, privacy, and compliance requirements for Grants.gov applications and platform services.
• Manage and support POA&M activities by tracking findings, coordinating remediation owners, documenting milestones, validating closure evidence, and communicating risk status to program and security leadership.
• Coordinate vulnerability management activities, including scan review, issue triage, remediation planning, exception tracking, patch coordination, and verification of resolved findings.
• Coordinate with development, operations, cloud, database, network, and application platform teams to ensure security considerations are incorporated into releases, configuration changes, deployments, maintenance activities, and enhancements.
• Maintain and update security-related artifacts, including system security documentation, control implementation details, risk registers, incident reports, remediation plans, operating procedures, and compliance evidence.
• Support transition-in and transition-out activities by helping validate security documentation, accounts, certificates, licenses, support systems, inventories, controls, and operational security responsibilities.
• Prepare and communicate security status, risks, issues, remediation progress, incident impacts, control gaps, and compliance recommendations in formats appropriate for executive, federal, technical, and non-technical audiences.

Cybersecurity Specialist

Threat Intelligence Specialist

• Conduct investigative research and intelligence analysis in support of financial crime investigations for U.S. Government, law enforcement, and international partners.
• Analyze individuals, corporate entities, transactions, and financial networks using Bank Secrecy Act (BSA) data, government and commercial data sources, open-source intelligence (OSINT), and law enforcement systems to develop actionable financial intelligence.
• Identify patterns, anomalies, and typologies, and indicators of money laundering, terrorist financing, proliferation financing, cyber-enabled crime, sanctions evasion, and related illicit activity.
• Evaluate large and complex datasets to uncover emerging risks, financial crime trends, and relationships among individuals, entities, accounts, and transactions through network and link analysis.
• Develop clear, accurate, and insight-driven intelligence products, reports, and briefings that support operational decision-making and investigative outcomes.
• Produce strategic analysis on financial crime methodologies, networks, and evolving threat landscapes for policymakers, regulators, and law enforcement stakeholders.
• Communicate analytical findings effectively to technical and non-technical audiences through written products, presentations, briefings, and visualizations.
• Ensure all analytical outputs are accurate, defensible, timely, and aligned to mission priorities.

Senior Financial Intelligence Analyst – Consultant

ServiceNow

• Serve as a Senior Business Analyst supporting the Platforms - ServiceNow team.
• Partner with business stakeholders, technical teams, and cross-functional partners to gather, analyze, and document business requirements for ServiceNow-related initiatives.
• Translate business needs into clear user stories, process flows, acceptance criteria, and functional specifications.
• Support the design, implementation, and enhancement of ServiceNow solutions across the platform.
• Facilitate workshops, interviews, and working sessions to identify opportunities for process improvement and system optimization.
• Analyze current-state and future-state processes to recommend efficient, scalable solutions.
• Work closely with developers, product owners, and QA teams to ensure requirements are understood and delivered effectively.
• Assist with testing activities, including test planning, execution support, and validation of delivered functionality.
• Maintain documentation and help ensure project deliverables are aligned with business goals and technical standards.

Senior Business Analyst – ServiceNow

Salesforce Analyst

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Develop innovative industry accelerators and contribute to thought leadership white paper development
• Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
• Develop a training curriculum and deliver training sessions to the solution’s end users
• Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations

Senior Salesforce Business Analyst

IT Support

• Administer Microsoft Windows Servers (Active Directory).
• Resolve technical problems related to application deployments and infrastructure, including server troubleshooting.
• Manage and work ticket queues in ServiceNow.
• Provide 2nd level support for Active Directory Services, client IT and telecommunications.
• Support most USDA Business website applications.
• Provide some training to end users on new and updated systems and software.
• Work with civilian customers as well as Federal employees to trouble shoot issues with websites.
• Perform user account maintenance tasks, archiving defunct credentials, and monitoring login systems for suspicious trends.
• Perform troubleshooting, maintenance, and optimization of software applications.
• Provide training to clients in use of web-based systems and applications.