Senior Salesforce Business Analyst

Guidehouse

Senior Salesforce Business Analyst engaging customer stakeholders to create Salesforce solutions. Collaborating with teams for adaptive-agile delivery and managing project expectations.

Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $106,000 - $176,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce solutions development, including declarative configuration, data modeling, and business process automation. Proficient in stakeholder engagement, requirements gathering, and delivering training to end users.

Highest-signal resume keywords

Salesforce AdministrationSalesforce CertificationsDeclarative Automation FeaturesAgile MethodologyBusiness Process Mapping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce FlowSalesforce LightningData MigrationUser Story WritingFit-Gap AnalysisComplex Data ModelsBusiness Process AutomationRequirements RefinementCustom Development SpecificationsSolution Design Documentation

Soft Skills

Excellent Communication SkillsTeamworkCollaboration

Certifications & Qualifications

Salesforce AdminSalesforce App BuilderSalesforce Sales CloudSalesforce Service CloudSalesforce Community Cloud

Industry Keywords

Public Sector ClientsB2BB2CHybrid Business ModelsThought Leadership

About the role

Key responsibilities & impact

Engage customer stakeholders to understand desired business outcomes and define success criteria
Articulate to customer stakeholders the value of recommended solutions and approach
Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
Synthesize requirements to create clear and comprehensive user stories and solution design documentation
Perform fit-gap analysis between Salesforce functionality and client requirements
Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Develop innovative industry accelerators and contribute to thought leadership white paper development
Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
Develop a training curriculum and deliver training sessions to the solution’s end users
Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations

Requirements

What you’ll need

Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)
Minimum of SIX (6) years of professional experience
Minimum of FIVE (5) years of experience administering or consulting with Salesforce is highly preferred
Minimum of TWO (2) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds) is highly preferred
Hands-on experience with declarative automation features of Salesforce, including Salesforce Flow
Experience building applications with the low code features of Salesforce Lightning
Experience with dynamic forms, advanced formulas, and validation rules
Experience with business process definition, process mapping, and reengineering
Experience with public sector clients
Experience writing Epics, and user stories to capture Salesforce requirements
Experience with data migrations to and from Salesforce
Understanding of the key levers for B2B, B2C, hybrid business models
Excellent written and oral communication skills
Great teamwork and collaboration skills
Experience with Agile or Hybrid-Agile methodology

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend