Account Manager

• Act as an extension of a client’s business office staff
• Take incoming and outgoing calls to patients and insurance companies to resolve patient accounts
• Inbound calling emphasis
• Insurance verification
• Account Review
• EOB knowledge
• Assist patients with policy statuses and insurance verifications
• Customer service and account updates
• Complete all business-related requests and correspondence from patients
• Complete all assigned projects in a timely manner
• Assist client and patients in all requested tasks
• Communicate to Guidehouse management areas of concern or areas of improvement
• Research and respond to all patient inquiries received by telephone and mail
• Update patient demographic information and initiate account adjustments
• Work Monday through Friday; eight-hour shifts between 7:00 AM CT - 4:00 PM CT from San Antonio, TX office

Patient Account Representative – Self-Pay

Dealership Account Manager

Account Coordinator, Advertising