Salary
💰 $102,000 - $170,000 per year
About the role
- Propose, implement, and manage the implementation of Salesforce solutions that meet business requirements
- Engage clients in sessions to gather, define, and document business requirements
- Document requirements in the form of use cases
- Demonstrate solution functionality to business stakeholders as needed
- Design and participate in end-user acceptance testing
- Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customization
- Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping
- Participate in declarative system configuration and administrative tasks
- Provide technical and functional expertise to project teams
- Participate in training content development and administrator and end-user training delivery
Requirements
- Bachelor’s degree or 8 years of equivalent work experience
- Minimum of 4 years of Salesforce experience
- Minimum 1 year of Salesforce platform experience – specifically Service Cloud and Health Cloud
- Minimum of one active Salesforce certification
- US Citizenship is contractually required for this role
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceService CloudHealth Clouddeclarative configurationimpact analysisdata mappingend-user acceptance testingsolution functionalitybusiness requirements documentationuse cases
Soft skills
client engagementcommunicationpresentationtechnical expertisefunctional expertisetraining developmentcollaborationproblem-solvingevaluationdocumentation
Certifications
Salesforce certification