Guardian Life

Security Engineer

• Lead and coordinate day ‑ to ‑ day execution of: Application Security Testing
• Ethical Hacking / Red Team activities
• Third‑party penetration testing engagements
• Own and maintain processes, procedures, playbooks, and documentation to ensure clarity, repeatability, and quality.
• Contribute to and execute against program planning artifacts, including Roadmaps, backlogs, and quarterly and annual goals

Cybersecurity Assurance Testing Lead

Product Designer

• Own and evolve Guardian’s enterprise design system
• Lead and develop a high-performing team
• Define and enforce UI engineering standards
• Establish and govern accessibility standards
• Partner with Mobile Engineering to ensure consistency

Head of UI Design, Engineering – Accessibility

Data Scientist

• Lead the design and implementation of agentic AI solutions and LLM-powered applications
• Drive the end-to-end model lifecycle
• Develop autonomous agents and advanced NLP pipelines
• Translate research in agentic AI into practical solutions
• Collaborate with data engineers, MLOps/AIOps, and product teams
• Present results and recommendations to technical and non-technical audiences
• Stay current on industry trends

Senior Data Scientist, Agentic AI

• Design and implement Agentic AI solutions that automate business workflows, improve decision-making, and enhance customer and employee experiences
• Apply LLMs and generative AI to process and interpret unstructured data such as contracts, underwriting notes, claims, medical records, and customer interactions
• Develop autonomous agents and reasoning systems that integrate with Guardian’s platforms to deliver measurable business outcomes
• Collaborate with data engineers and AIOps teams to ensure models are scalable, robust, and production-ready
• Translate research in agentic AI and reinforcement learning into practical applications for underwriting, claims automation, customer servicing, and risk assessment
• Work closely with product owners, engineers, and business stakeholders to define use cases, design solutions, and measure impact
• Contribute to the Data Science Lab by building reusable components and frameworks for developing and deploying agentic AI solutions

Artificial Intelligence

• Drive broad adoption of AI productivity tools across FPRS by defining practical guidance, standard usage patterns, and guardrails
• Develop and maintain AI playbooks, reusable prompt libraries, and workflow examples
• Partner with Product, Operations, Underwriting, and Service teams to identify, document, and scale repeatable AI use‑case patterns
• Collaborate with HR and Learning partners to support role‑based AI literacy and adoption
• Support and help evolve the FPRS AI Champion network by providing guidance, prompt libraries, and feedback loops
• Analyze usage patterns, adoption trends, and qualitative feedback to identify friction points
• Define handoff and sustainability standards
• Communicate clearly with stakeholders across FPRS to share guidance, adoption insights, and enablement updates

Head of AI Enablement – Best Practices

Analyst

• Work with the Product Filing Lead to support drafting of new policy forms as new individual life insurance and annuity products are developed
• Assist in filing and implementation of new life and annuity products
• Play a key role in filing new LTC advertising

Policy Form Development Analyst

Recruitment

• Manage PPO and DHMO recruitment efforts within your assigned territory
• Work to improve Guardian’s effective discount by using market data to negotiate fee schedules
• Speak to dentists/decision makers on the value of network participation
• Influence key stakeholders and overcome their objections
• Log activities in Salesforce and use Microsoft Office products and other internal systems

Dental Network Recruiter

Compliance

• Lead and develop multiple operational teams responsible for dental provider credentialing, recredentialing, and state-specific provider directory verification activities.
• Ensure team compliance with all applicable state, regulatory, and accreditation requirements, including Medicare Advantage-specific standards.
• Maintain oversight of team workloads and case progression to ensure provider applications and verifications move through the process within reasonable turnaround times and established service-level agreements.
• Drive consistent execution of credentialing and recredentialing cycles, ensuring quality, accuracy, and regulatory adherence across all files.
• Oversee provider verification activities, including outreach to dental offices to confirm demographic, practice, and directory information in support of state-specific requirements.
• Coordinate regulatory-driven outreach across credentialing, recredentialing, and provider verification processes to reduce provider burden, eliminate duplication, and leverage shared information (e.g., provider location changes).
• Partner with technology and operations leaders to identify opportunities for automation and digital enablement, including ongoing evaluation of agentic AI and other tools to improve efficiency, quality, and scalability.
• Serve as a key operational leader supporting continuous improvement, process optimization, and change management initiatives.
• Lead with a customer mindset, ensuring professional, coordinated, and consistent provider communications across teams.

Supervisor, Credentialing and Regulatory Operations

Human Resources

• Coordinate and execute core HR lifecycle activities including onboarding, offboarding, transfers, promotions, and organizational changes.
• Support HRBPs during key talent processes such as performance management cycles, annual compensation reviews, succession planning, and workforce planning activities.
• Prepare HR materials, documentation, and presentations for HRBP led‑ discussions with business leaders.
• Track and manage action items, timelines, and deliverables related to HRBP initiatives and client needs.
• Serve as a point of contact for routine employee and manager inquiries, escalating more complex issues to the HRBP as appropriate.
• Partner with HR Centers of Excellence and Shared Services teams to coordinate services and resolve issues impacting HRBP client groups.
• Identify opportunities to streamline HRBP workflows and improve operational efficiency.
• Participate in special projects and initiatives as assigned.

HR Talent Partner Associate

• Gather, organize, and analyze inputs from multiple sources
• Support the synthesis of complex and sometimes ambiguous information into clear summaries, themes, and insights
• Assist in translating business questions and requests into structured problem statements and analytical artifacts
• Maintain accurate, well‑organized documentation for both in‑flight and new initiatives
• Help ensure initiatives are clearly defined and positioned for effective handoff to delivery teams
• Contribute to the development of transformation summaries, roadmaps, and planning materials
• Support the intake of new ideas, requests, and initiatives entering the Business Transformation team
• Draft and update communications, summaries, and presentation materials for business and leadership audiences
• Support initiative planning and execution by maintaining timelines, tracking milestones and dependencies, and managing action items

Business Transformation Enablement Analyst – Wealth Management

Data Analyst

• Analyze and scrub lead data to ensure accuracy and completeness before routing to recruiters.
• Extract and synthesize data from multiple sources (e.g., field staff reports, termination reports, Netminder, P&R systems, and termination data) to support recruitment strategies.
• Perform research on providers in areas from different sources and present clean presentable information to recruitment staff
• Format and load lead data into the Source of Record (SOR) and configure appropriate task sets for recruiter workflows.
• Call providers to get any missing documentation to ensure a complete contract
• Communicate with providers regarding their contract and status
• Confirm newly contracted providers signed the state appropriate agreement
• Work closely with Provider Network Recruitment to communicate and follow-up on missing contract elements
• Track the life cycle of the contract ensuring completion once the provider has completed application, following up on any delays with the processing team
• Deliver accurate, complete contract packets to the Provider Relations Administration for final processing.
• Input contract data into provider databases while ensuring the accuracy of the data
• Submit complete and accurate contracts to Provider Relations Administration for processing
• Work closely with the recruitment team for any field preparation including conferences and events by preparing mailings, shipping logistics, contract support, as well as data support while they are in the field, not limited to verifying provider status.
• Perform other duties and projects as required

Dental Network Data Analyst, Recruitment Support Specialist

Implementation Specialist

• Handle complex and large group implementations with overall coordination and support to employers and brokers
• Attend Finalist meetings and facilitate regularly scheduled meetings with customers, brokers, and internal teams
• Serve as the single point of contact for internal and external partners during the implementation process
• Evaluate the needs of new customers and provide consultative solutions during implementation
• Develop, communicate, maintain, and manage the detailed implementation project plan
• Maintain knowledge of all Guardian group products, processes, and system capabilities
• Facilitate the timely gathering of implementation information and enrollment data
• Collaborate with internal and external teams to ensure successful implementation
• Manage complex implementations and monitor customer satisfaction throughout the process
• Mentor and assist with training of team members

Advisory Market Account Implementation Manager

• Monitor live volumes, staffing levels, adherence, and SLA performance across all key channels and queues (phone, back office, digital, etc)
• Take proactive action when SLAs are at risk — including re-skilling, priority adjustments, escalation protocols, and stakeholder engagement
• Provide timely and clear updates to operations leaders when performance risks arise
• Recommend or initiate short-term moves to stabilize service.
• Adjust workflow allocations to ensure the highest-priority items are addressed within target timeframes
• Monitor schedule adherence and unplanned shrinkage.
• Partner with team leads to ensure coverage is aligned to forecasted need
• Generate and share daily performance reports, trend summaries, and insights
• Assist with scheduling of on and off phone events, PTO, and identifying coverage gap identification to maintain intraday balance
• Leverage WFM platforms (e.g., Verint, NICE, Genesys, or similar), Excel dashboards, and reporting tools to drive real-time decisions.

Intraday Analyst

Business Development Rep

• Set and execute Guardian’s Life Insurance business development and specialty markets strategy
• Drive growth into new strategic markets
• Own go-to-market strategy with strong alignment across functions
• Maintain product positioning and brand
• Partner with product management and underwriting leaders
• Lead expansion into strategic and specialty markets
• Leverage transformational enablement for future-ready growth
• Serve as a trusted advisor to senior executives

Head of Individual Life Business Development – Specialty Markets

Product Manager

• Establish a clear, bold product vision and strategy
• Lead the creation and enhancement of products
• Oversee the management and evolution of a comprehensive suite of Group Benefits products
• Track market trends, regulatory shifts, and competitive dynamics
• Build strong partnerships across Sales, Marketing, Underwriting, Operations, and Technology
• Set robust product line goals for growth, profit, and market share
• Ensure all offerings adhere to relevant laws, regulations, and Guardian’s internal standards
• Attract, nurture, and mentor high-performing talent