Grupo Moura

Financial Planning and Analysis

• Develop and monitor the annual budget;
• Analyze product profitability by comparing actual vs. budgeted results;
• Perform variance analyses between planned and actual results, identifying deviations, root causes, and financial impacts;
• Contribute to the continuous improvement of financial planning processes, pursuing automation, standardization, and efficiency;
• Consolidate financial information, ensuring data consistency;
• Develop financial analyses to support decision-making (scenario analysis, sensitivity, feasibility, and profitability);
• Prepare management reports, executive presentations, and supporting materials for governance forums;
• Collaborate with areas such as Sales Management, Operations, and Controllership.

Mid-level Financial Planning Analyst – Data Management

Analyst

• Provide post-sale customer support via WhatsApp, phone and email.
• Log, monitor and manage tickets in internal systems, ensuring SLAs are met.
• Record and oversee return and exchange processes.
• Implement, monitor and analyze post-service NPS, identifying root causes and improvement opportunities.
• Receive and handle customer requests after the sale, ensuring prompt and effective responses.
• Act as a liaison between after-sales and other departments, ensuring efficient information flow.
• Analyze service metrics and propose continuous improvement actions for processes.
• Maintain active communication with customers until the ticket is fully resolved (follow-up).

Analista de Pós‑Venda

Data Scientist

• Responsável por suportar as rotinas da área de Produto;
• Responsável pela rotina de follow-up das ações de Produto e seus resultados;
• Estruturar KPIs e conduzir rotinas de acompanhamento dos indicadores técnicos de pós-venda;
• Apoiar na condução de reuniões e treinamentos internos;
• Elaborar material técnico de suporte para as áreas correlatas;
• Sugerir melhorias e otimizações nos processos e produtos existentes;
• Participar da criação do portfólio de novos produtos e seu desenvolvimento.

Analista de Produto – Moura Mobilidade Elétrica

Marketing

• Manage the Trade Marketing Action Calendar, including market programs, initiatives, and incentive campaigns.
• Experience with Trade Marketing campaigns: planning, management, and monitoring in coordination with the agency responsible for the projects.
• Support the sales team in their daily activities and in using the Trade Marketing Calendar.
• Manage performance indicators: track campaigns, investments, and returns.
• Responsible for following up on the actions established for the year.
• Monitor the outcomes of actions, including impact on sales and customer satisfaction, with a focus on customer retention.

Trade Marketing Consultant

Business Analyst

• Provide advisory support to the Executive Board through analyses and studies;
• Support the Executive Board in strategic meetings and results presentations;
• Analyze the performance of business units to identify improvement opportunities, major variances, and root causes;
• Communicate and follow up with internal stakeholders to report results;
• Monitor projects, processes, and deliverables;
• Create and maintain reports and dashboards on the BI Portal;
• Ensure proper dissemination of key performance indicators.

Mid-level Financial Planning Analyst – Data Management

Analista de Pós‑Venda

Analista de Produto – Moura Mobilidade Elétrica

Trade Marketing Consultant

Management Analyst – Executive Advisory to the Board