Grupo IOB

Analyst

• Oversee recordings of online courses from a home-office setup and, occasionally, in a studio
• Monitor online tutoring sessions
• Perform and assist with video segmentation and subtitling
• Edit videos and audio for ad-hoc tasks
• Edit images
• Layout and format educational materials
• Support and promote the educational platform (LMS)
• Support the education team with administrative routines

Educational Analyst

Client Services Representative

• Provide support to payroll clients
• Handle inquiries via chat, phone and offline channels
• Focus on clarifying product questions and procedures
• Increase customer knowledge and engagement with IOB products

Educational Analyst

Customer Support Analyst – Payroll