Grupo Consciência

Ecommerce

• Handle and resolve customer inquiries related to ticket purchases and other online services.
• Provide clear and effective support through various communication channels such as email, chat, and phone.
• Identify and resolve technical or administrative issues related to purchases and the ticketing system.
• Collaborate with other teams to ensure customer issues are resolved efficiently.
• Document customer interactions and feedback to continuously improve our processes and services.

E-commerce Assistant