Support Assistant, ERP

Grupo Consciência

Assistente de Suporte ERP assisting users in technical support for an entertainment sector company. Collaborating with development team on improvements and documenting solutions for system support.

Posted 6/26/2026full-timeBotucatu • 🇧🇷 BrazilMid-LevelSenior💰 R$0 - R$1,800 per monthWebsite

About the role

Key responsibilities & impact

Assist in technical support to users, identifying and resolving system-related incidents.
Collaborate with the development team to identify improvements and adjustments to the software.
Document procedures and technical solutions to facilitate ongoing support.
Contribute to maintaining data integrity and security through best practices in information management.

Requirements

What you’ll need

Effective Communication
Problem Solving
Customer Service
Organization and Time Management
Teamwork

Benefits

Comp & perks

Medical insurance
Dental insurance
Education assistance
Childcare assistance
Payroll-deductible loan
Profit-sharing (PLR)
Meal allowance
Birthday day off
Partnerships with Wellhub and iFood
Home office allowance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Effective CommunicationProblem SolvingCustomer ServiceOrganizationTime ManagementTeamwork