Location: Remote • Alabama, Arizona, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United States
Under general supervision, supports the training team and leaders in activities and initiatives aimed at providing and maintaining learning and development content to team members.
Assist the training team with various aspects of E-Learning.
Support Virtual Instructor Led Training (VILT).
Support curriculum maintenance.
Regular collaboration via Microsoft Teams; work hours generally 8am-5pm EST, Monday–Friday, with flexibility around school schedule.
Internship to start January 2026; requires minimum 20 hrs/week and maximum 29 hrs/week.
Requirements
Must be currently enrolled as a student pursuing a degree from an accredited college or university in Organizational Psychology or Business; or in a master’s program.
One year of Customer Service experience is required.
Working knowledge of Microsoft Office products required.
Canva; Experience with iSpring, Captivate or other e-learning authoring tools preferred.
Must have excellent communication and interpersonal skills to interface with credit union personnel.
Must be able to work independently.
Must be able to learn complex skills or software with minimal supervision.
We do not interview or hire students in F-1 or J-1 status and will not sponsor them for work visas.
Must be able to sit for extended periods of time.
Must be able to read, write, speak and type English.
Must be able to hear and use a telephone.
Use of computer requires repetitive keystrokes.
Must be located in one of the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.
Benefits
Competitive pay starting at $20/hr.
“Work from where you do your best work” flexibility (remote, hybrid, or in-person roles)
Option to work from HQ or retail locations
Flexible hours around school schedule (minimum 20 hrs/week, maximum 29 hrs/week)
Fully remote role with regular collaboration on camera via Microsoft Teams
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
E-LearningVirtual Instructor Led Trainingcurriculum maintenanceCustomer ServiceMicrosoft OfficeCanvaiSpringCaptivate
Soft skills
communication skillsinterpersonal skillsindependenceability to learn complex skillsflexibility