Groups Recover Together

Bilingual

• The Care Coordinator at Groups ensures smooth daily operations, provides care coordination and navigation, supports care teams, manages schedules and communication, maintains member records in an EMR, assists with member concerns, navigates community resources, addresses health-related social needs, and supports member wellness. Administrative Functions Deliver outstanding customer service to members, visitors, and community stakeholders through in-person interactions, phone calls, text message, email or video conferencing. Maintain the overall office, ensuring cleanliness, compliance of Health and Safety Standards, and welcoming members to the office Ensure member compliance with provider attendance. Support counselors in managing in-person or virtual group meetings. Support members with their treatment, including obtaining ROIs, submitting UDS, conducting medication counts. Support providers with medication and prescription adjustments for members. Care Coordination Functions Maintain a shared caseload, coordinating with counselors, providers, and recovery support specialists to connect members with local resources and remove barriers to care. Support new members in transitioning to their home care team and adapting to the Groups’ model. Link members to services, follow up on needs, and troubleshoot treatment-related issues (scheduling, pharmacy, prescriptions, and care coordination). Become an expert in community insurance, healthcare, and social services. Facilitate access to community-based support systems. Conduct outreach and engagement efforts. Collaborate with a multidisciplinary team to ensure quality, member-centered care. Assist members in goal-setting, care coordination, and treatment engagement. Maintain accurate, timely documentation in the electronic health record. Participate in required continuing education to uphold certification or licensure.

Bilingual Care Coordinator

Counselor

• Lead the treatment team and be the expert on addiction and recovery, coordinating decisions about the member’s treatment
• Manage a schedule and caseload that supports office and regional needs and develops clinical skills
• Collaborate with prescribers, care navigators, peer recovery coaches, and office managers in a cross-functional care team
• Lead 2-3 one-hour group therapy sessions using outlined curriculum to build recovery skills and foster community
• Document members’ progress using outcome measures (Core Milestones) and client feedback (NPS scores)
• Proactively engage in community relations: distribute brochures and materials and attend community meetings related to substance abuse and addiction topics

• Lead the treatment team and be the expert on addiction and recovery, coordinating decisions about the member’s treatment.
• Manage a schedule and caseload that supports the needs of the office and region and further develops your clinical skill set.
• Collaborate with other team members as it relates to the clinical service model.
• Lead 2-3* 1 hour group therapy sessions that build recovery skills and foster community by utilizing our outlined curriculum.
• Document members’ progress, using outcome measures (Core Milestones) and client feedback (NPS scores).
• Proactively engage in community relations activities; distribute brochures and written materials to community stakeholders promoting Groups and its mission; attend and participate in community meetings related to substance abuse and addiction topics.
• Work as part of a cross-functional care team that includes prescribers, care navigators, peer recovery coaches, and office managers.

Substance Use Counselor

• Lead the treatment team and be the expert on addiction and recovery, coordinating decisions about the member’s treatment.
• Manage a schedule and caseload that supports the needs of the office and region and further develops your clinical skill set.
• Collaborate with other team members as it relates to the clinical service model.
• Lead 2-3* 1 hour group therapy sessions that build recovery skills and foster community by utilizing our outlined curriculum.
• Document members’ progress, using outcome measures (Core Milestones) and client feedback (NPS scores).
• Proactively engage in community relations activities
• Distribute brochures and written materials to community stakeholders promoting Groups and its mission
• Attend and participate in community meetings related to substance abuse and addiction topics

• At Groups Recover Together, Counselors are the lifeblood of our organization. If group therapy is your passion, this role is for you. As a Counselor, this will be your main focus. Here at Groups we challenge the industry standards. You won’t be expected to handle every component of care for your members on your own. Along with having the opportunity to be a part of the transformation in the lives of each of our members, as a Counselor, you are central to a cross-functional care team that includes prescribers, care navigators, peer recovery coaches, and office managers. The team works together in service to our members -- delivering a holistic clinical model based on the belief that counseling, medication and community are the foundation for achieving sustained recovery. Some of the key responsibilities of this role include, but are not limited to: Actively participate in the treatment team and become an expert on addiction and recovery, coordinating decisions about the member’s treatment, with the support of our clinical experts. Manage a schedule and caseload that supports the needs of the office and region and further develops your clinical skill set. Lead ten to twelve 1-hour group therapy sessions per week (two to three per day) that build recovery skills and foster community by utilizing our outlined curriculum. Document members’ progress, using outcome measures (Core Milestones) and client feedback (NPS scores). Proactively engage in community relations activities Distribute brochures and written materials to community stakeholders promoting Groups and its mission Attend and participate in community meetings related to substance abuse and addiction topics

• Actively participate in the treatment team and become an expert on addiction and recovery, coordinating decisions about the member’s treatment, with the support of our clinical experts.
• Manage a schedule and caseload that supports the needs of the office and region and further develops your clinical skill set.
• Lead ten to twelve 1-hour group therapy sessions per week (two to three per day) that build recovery skills and foster community by utilizing our outlined curriculum.
• Document members’ progress, using outcome measures (Core Milestones) and client feedback (NPS scores).
• Proactively engage in community relations activities.
• Distribute brochures and written materials to community stakeholders promoting Groups and its mission.
• Attend and participate in community meetings related to substance abuse and addiction topics.

• Deliver outstanding customer service to members, visitors, and community stakeholders via in-person interactions, phone, text message, email or video conferencing
• Maintain the overall office, ensuring cleanliness, compliance with Health and Safety Standards, and welcoming members to the office
• Ensure member compliance with provider attendance
• Support counselors in managing in-person or virtual group meetings
• Support members with their treatment: obtaining ROIs, submitting UDS, conducting medication counts
• Support providers with medication and prescription adjustments for members
• Maintain a shared caseload, coordinating with counselors, providers, and recovery support specialists to connect members with local resources and remove barriers to care
• Support new members transitioning to their home care team and adapting to the Groups’ model
• Link members to services, follow up on needs, and troubleshoot treatment-related issues (scheduling, pharmacy, prescriptions, care coordination)
• Become an expert in community insurance, healthcare, and social services and facilitate access to community-based support systems
• Conduct outreach and engagement efforts and collaborate with a multidisciplinary team to ensure quality, member-centered care
• Assist members in goal-setting, care coordination, and treatment engagement
• Maintain accurate, timely documentation in the electronic health record
• Participate in required continuing education to uphold certification or licensure
• Other duties as assigned

• Lead the treatment team and be the expert on addiction and recovery, coordinating decisions about the member’s treatment
• Manage a schedule and caseload that supports the needs of the office and region and further develops your clinical skill set
• Collaborate with other team members as it relates to the clinical service model
• Lead 2-3* 1 hour group therapy sessions that build recovery skills and foster community by utilizing our outlined curriculum
• Document members’ progress, using outcome measures (Core Milestones) and client feedback (NPS scores)
• Proactively engage in community relations activities: distribute brochures and written materials to community stakeholders and attend community meetings related to substance abuse and addiction topics
• Work as part of a cross-functional care team including prescribers, care navigators, peer recovery coaches, and office managers
• Provide a holistic clinical model based on counseling, medication, and community

$2,000 Sign On Bonus! Overview Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives back on track -- medication, weekly group therapy, and care navigation. We pride ourselves in providing high quality clinical treatment and team-based support needed to build a life worth living sober. At Groups Recover Together, Counselors are the lifeblood of our organization. If group therapy is your passion, this role is for you. As a Counselor, this will be your main focus. Here at Groups we challenge the industry standards. You won’t be expected to handle every component of care for your members on your own. Along with having the opportunity to be a part of the transformation in the lives of each of our members, as a Counselor, you are central to a cross-functional care team that includes prescribers, care navigators, peer recovery coaches, and office managers. The team works together in service to our members -- delivering a holistic clinical model based on the belief that counseling, medication and community are the foundation for achieving sustained recovery. Some of the key responsibilities of this role include, but are not limited to: Lead the treatment team and be the expert on addiction and recovery, coordinating decisions about the member’s treatment. Manage a schedule and caseload that supports the needs of the office and region and further develops your clinical skill set. Collaborate with other team members as it relates to the clinical service model. Lead 2-3* 1 hour group therapy sessions that build recovery skills and foster community by utilizing our outlined curriculum. Document members’ progress, using outcome measures (Core Milestones) and client feedback (NPS scores). Proactively engage in community relations activities Distribute brochures and written materials to community stakeholders promoting Groups and its mission Attend and participate in community meetings related to substance abuse and addiction topics

Customer Support

• Provide exceptional customer service and help members troubleshoot issues that affect their treatment.
• Manage new members and the virtual workflow, including check-in/out, drug screens, and prescription follow-up.
• Promptly and accurately enter prescription information (including Suboxone and comfort medication) into the EMR.
• Manage medical provider appointment requests, scheduling, and follow up.
• Accurate and timely data entry into members' EMR; update member demographics and pharmacy location as needed.
• Oversee day-to-day IPE workflow and appointments.
• Proactively identify opportunities for process improvement and efficiency for member appointments with providers.
• Send appointment reminders and reschedule appointments as necessary.
• Welcome prospective members into their provider appointments.
• Answer member questions regarding program concerns, pharmacy issues, urine drug screen process, and other needs.
• Meet with supervisor regularly to identify and correct problem areas and improve services.
• Comply with company policies and local, state, and federal regulations.
• Support an average of 1-3 provider schedules per week.
• Perform other duties as assigned.

Groups Recover Together

Bilingual Care Coordinator

Counselor

Substance Use Counselor

Substance Use Counselor

Substance Use Counselor

Substance Use Counselor

Substance Use Counselor

Bilingual Care Coordinator

Substance Use Counselor

Substance Use Counselor

Provider Support Specialist

Provider Support Specialist, Centralized Admissions