System Administrator

• Administer and expand core platforms, including Jumpcloud, Google Workspace, and other SaaS and cloud-based systems
• Resolve IT issues through the Service Desk (Jira Service Desk), offering prompt, clear, and effective resolutions
• Collaborate with the IT team and Director of IT to streamline workflows, enhance automation, and minimize repetitive issues
• Ensure systems are configured for scalability, resilience, and security in a distributed workforce
• Support implementation of security tools (such as SentinelOne EDR) and basic security practices, escalating larger security initiatives to the Director of IT
• Document solutions and train users to leverage our tools effectively
• Deliver high-quality end-user support and continuously improve the corporate IT environment

Senior Systems Administrator

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IT Systems Administrator