Grok Global Services

Recruitment

• Support the implementation of the University’s international recruitment strategy working closely with the Ireland-based team.
• Deliver recruitment and conversion activities targeting prospective undergraduate and postgraduate students.
• Work closely with the Ireland-based Regional Recruitment Officer for Southeast Asia to implement student recruitment and conversion strategies for the region.
• Liaise closely with colleagues from the international recruitment and admissions teams.
• Develop working relationships with a range of stakeholders in other areas of the University, including faculty members involved in international activities.
• Produce annual regional recruitment plans in support of the Regional Officer, including the provision of data-led insights.
• Support the Recruitment & Partnerships Manager with monthly data analysis and reporting on international recruitment trends.
• Contribute to monitoring and reporting on the regional recruitment budget.
• Responsible for the engagement of key stakeholders in Southeast Asia, including agents, schools, pathway providers, sponsors and partner universities.
• Manage and develop key relationships and day-to-day communications with prospective students, parents, and other key stakeholders.
• Use the CRM system to accurately record, track and manage prospective student interactions.
• Prepare and deliver recruitment and promotional presentations and workshops.
• Lead and deliver conversion campaigns to guide prospective students through each stage of their application journey.
• Co-ordinate visits to key markets in the region by senior members of staff at the University.

Senior Student Recruitment Officer

Program Coordinator

• Execute client recruitment activities across fairs, school visits, webinars, and follow-ups.
• Coordinate with education agents and school counselors to ensure brand and message consistency.
• Conduct lead management and CRM updates where applicable.
• Provide market insights and data-driven feedback to clients and internal teams.
• Prepare and deliver regular progress reports and handover documentation as needed.

Assistant

• Support the implementation of Deakin University’s international student recruitment strategy
• Convert prospective students from enquiry through to application, offer, and acceptance
• Build strong relationships with prospective students, their families, and education agents through communication
• Engage with prospective students to convert enquiries into applications
• Support the organisation and delivery of conversion-focused activities and events
• Provide feedback on barriers impacting student decision-making
• Monitor conversion funnel performance and provide regular insights and reports
• Capture and log all prospective student enquiries across all channels in Salesforce CRM

Conversion Assistant

• Support high school guidance counsellors and Independent Educational Consultants (IEC)
• Liaise and build relationships with prospective students and their families
• Plan and execute recruitment and outreach events for students, their parents and counsellors
• Advise and assist UBC in identifying opportunities to increase brand awareness, market visibility and raising awareness about studying in Canada at UBC
• Assist UBC in the provision of effective advisory services by phone, email, virtual platforms, and in person to prospective students, parents and counsellors

Senior Student Recruitment Officer

Program Coordinator

Conversion Assistant

International Student Recruitment Advisor