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Conversion Assistant
Grok Global ServicesInternational Conversion Assistant at Grok Global Services supporting Deakin University’s international student recruitment strategy from Wuhan, China. Fostering relationships with prospective students, families, and education agents.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in international student recruitment and lead conversion, utilizing strong communication and interpersonal skills to build relationships across diverse cultures. Proficient in managing CRM systems, particularly Salesforce, to track and analyze prospective student engagement and conversion metrics.
Highest-signal resume keywords
International Student RecruitmentLead Conversion ManagementSalesforce CRM ProficiencyStrong Communication SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead ConversionCRM SystemsSales TechniquesData AnalysisEvent Organization
Soft Skills
Interpersonal SkillsAttention to DetailOrganizational SkillsCollaborationCultural Sensitivity
Tools & Technologies
Salesforce
Industry Keywords
Education SectorStudent RecruitmentCustomer-Facing RoleConversion FunnelProspective Student Engagement
About the role
Key responsibilities & impact- Support the implementation of Deakin University’s international student recruitment strategy
- Convert prospective students from enquiry through to application, offer, and acceptance
- Build strong relationships with prospective students, their families, and education agents through communication
- Engage with prospective students to convert enquiries into applications
- Support the organisation and delivery of conversion-focused activities and events
- Provide feedback on barriers impacting student decision-making
- Monitor conversion funnel performance and provide regular insights and reports
- Capture and log all prospective student enquiries across all channels in Salesforce CRM
Requirements
What you’ll need- Demonstrated experience in international student recruitment, sales, or a customer-facing role (preferably within the education sector)
- Strong communication and interpersonal skills, with the ability to build relationships with students, families, and agents across cultures
- Proven ability to manage and convert leads through a sales or recruitment pipeline
- High level of organisation and attention to detail, with experience using CRM systems (e.g. Salesforce)
- Strong problem-solving skills and the ability to identify and address barriers to conversion
- Ability to work independently and collaboratively in a fast-paced, target-driven environment
- Proficiency in English.
Benefits
Comp & perks- supportive environment
- opportunities to grow and develop careers