Grifols

Operations

• Plays a critical leadership role in the day-to-day operations of the plasma donor center.
• Responsible for overseeing the daily activities of donor floor operations, supervising staff, and supporting compliance with regulatory and quality standards.
• Acts as a lead resource during shifts.
• Ensures execution of operational priorities.
• Provides direct support to the Center Manager in driving performance, donor satisfaction, and continuous improvement.
• Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow.
• Oversees donor operations and supervises Operation Supervisor(s) and donor center staff during assigned shifts.
• Creates employee schedules to accommodate donor cycles.
• Monitors donor flow and proactively address delays or service issues to ensure an exceptional donor experience.
• Attends all required training sessions and ensures that accurate and thorough documentation of necessary records is performed.
• Participates in the onboarding, training, and cross-training of staff to support center agility and performance.
• Reports all unsafe situations or conditions to area lead, supervisor or manager.

Senior Operations Supervisor – Plasma Center

Account Executive

• Manage the business within a specific geographical territory
• Sell and promote Grifols’ alpha-one augmentation therapy to exceed financial objectives
• Create a territory business tactical plan to maximize opportunity
• Analyze account and physician sales data; provide solutions to grow the business
• Use Microsoft applications and customer management system; enter call data
• Maintain Company and Industry Compliance Rules

Specialty Sales Representative, Pulmonary

• Maintain the ability to perform any/all tasks within the plasma center
• Fulfill the role of production employees and supervise donor flow
• Learn and maintain familiarity with all regulations and procedures
• Supervise donor selection and plasma collection
• Attend training sessions and staff meetings
• Document necessary records accurately
• Maintain facility and equipment condition
• Submit reports as required
• Assist in training employees and donor fund control

Operations Supervisor

• Responsible for all aspects of the donor center when the Center Manager is not present
• Collaborates with Training and Quality staff to ensure that training and quality goals are met
• Monitors and evaluates operations
• Works with the Center manager to develop action plans to maximize center efficiency and supervises the implementation of improvements
• Makes critical decisions for the modifications of action plans
• Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records
• Partners with the center manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure
• Actively delegates, monitors, and holds responsible the operations supervisors for their performance
• Directs and supervises employees
• Establishes and maintains the ability to perform all tasks within the center
• Develop and implement active donor recruitment advertising campaigns to improve production levels

Plasma Center Operations Manager

Manager

• Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation.
• Works under general occasional guidance and general oversight of regional management.
• Manages the daily operations of the center, supervising operations and quality control, and ensuring compliance with all applicable policies and regulations.
• Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
• Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.
• Operates the center and manages employees and operations to the highest standard of ethics and integrity.
• Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.
• Develop action plans to maximize center efficiency and supervise the implementation of process improvements.
• Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
• Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
• Control center donor funds and ensure that all financial records are accurate and in order.

Center Manager – Plasma Donation Center

Project Manager

• Maintaining and continuously improve a PMO, which includes implementing processes to come from actual needs over project ideas and a project portfolio to business results together with a governance at site level.
• Collaborate with Project Leads to develop and manage project scope, budgets and deliverables and understand risks.
• Maintain and continuously improve the project management processes for internal (strategic) projects within the organisation.
• Support local training and roll out of processes and ensure projects are managed according to defined standards
• Contribute to definition of documentation, templates and reporting standards and work in close collaboration with other Site PMO organizations to set standards and to manage dependencies
• Coordinate site portfolio and prioritization according to site resources
• Actively contribute to the preparation of programs and projects
• Conduct Team Meetings with cross functional stakeholders to ensure work is performed according to the Project Plan.
• Develop Improvement project business cases to secure the necessary support and resources
• Help generate OEE strategy and execute to identify as well as develop systems that support the business in continuous process improvement efforts